MQ4B Podcast Archives • My Quest for the Best

Category Archives for "MQ4B Podcast"

210: Real Estate On Your Terms: Create Continuous Cash Flow Now, Without Using Your Cash Or Credit – Interview with Chris Prefontaine

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Chris Prefontaine, author of Real Estate on Your Terms

Chris Prefontaine and Bill Ringle discuss options business owners have to invest in real estate without using cash or credit to create win-win-win outcomes.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top 3 Take-Aways from this Interview

  1. The power of a daily chat helps you manage teams to stay on track. 
  2. Start your business with a baby step so success builds right from the start of the day.
  3. How your tribe can help you to scale your business through their feedback and support.

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Click to listen and subscribe on your favorite place to enjoy podcasts below so you are the first to know when a new episode is released. My Quest for the Best is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential.

Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

Chris Prefontaine has been in the trenches of the real estate industry for over 25 years. His company has done over $80 million in real estate transactions. He is a practitioner at heart — which is why his company still buys between 4 to 10 properties each month where Chris and his family practices what he preaches. He is the author of the best selling book, "Real Estate on Your Terms."

Chris is an expert at addressing the fundamental problem most business owners struggle with: how to get their wealth out of their business and into other assets just in case they don't have an opportunity to sell the business (or even if they do sell the business). The diversification of assets can provide a very balanced portfolio and real estate may be one of those investment strategies to consider while building out a balanced financial plan.

Chris is also the host of the annual event, "QLS Live" where real estate investors across the country come together for 2-1/2 days to mastermind, share experiences, and learn from experts teaching strategies for building and scaling their real estate businesses.

MQ4B-featured-Chris-Prefontaine

Contact Info for Chris Prefontaine

Web address: Smart Real Estate Coach

Travels from: Middletown, Rhode Island

 Social  Media Links:  

Books Authored by the Guest

Resources Mentioned During the Interview

209: How To Coach Yourself And Others To Get Business Results – Interview with Elizabeth Dickinson

Elizabeth Dickinson -  Author and Coach

Elizabeth and Bill Ringle discuss how to coach yourself and others to get business results. 

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • Active listening creates the space for managers and staff to work better.
  • Accountability has been used too often to shift blame rather than create positive business results and it is time that we reclaimed that tool and message in our businesses.
  • If you don't expect resistance to change, such as in a feedback 1:1, you are less likely to create that resistance in your interaction. Too often, we create what we are hoping to avoid by putting attention on an undesirable aspect of our communications.  

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Click to listen and subscribe on your favorite place to enjoy podcasts below so you are the first to know when a new episode is released. My Quest for the Best is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential.

Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

Elizabeth Dickinson is a life coach, speaker/presenter, and writer who has coached/presented in over 40 for-profit and nonprofit organizations, including Land O’Lakes and Performance Excellence Network.

She is the author of “The Concise Coaching Handbook: How To Coach Yourself and Others To Get Business Results.”

She earned her B.Ed. Honours degree from Cambridge University and her M.A. in Psychology from Lesley University. Her life coaching certification is from the Adler Graduate School. As a former board member of the Minnesota Chapter of the International Coach Federation, she initiated the Prism award recognizing organizational coaching excellence at Barr Engineering, Cargill, Pepsi and nonprofits including Better Futures Minnesota and Pregnancy Choices.

She lives in St. Paul with her husband  in a 1911 home with solar panels.

Visit her website to find out more.


Contact Info


Web address: http://pursueyourpath.com

Travels from: Saint Paul, MN

Social Media Links

Books Authored by the Guest

Resources Mentioned During the Interview

208: The Flow State – Interview with Dashama

Dashama - Speaker, Author, and Yoga Teacher

Dashama and Bill Ringle discuss how she was able to create a global following by making well crafted videos to build a worldwide community. 

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • How Dashama’s humanitarian nature and difficult upbringing led her to create a worldwide community.
  • Dashama was one of the early YouTube channels and used good timing and content to build a wide viewership of over a million followers.
  • The benefits of using yoga to improve mind, body, and soul. 
  • How using video can be such a critical tool for your brand because of how it can add value to your client’s lives. 

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Click to listen and subscribe on your favorite place to enjoy podcasts below so you are the first to know when a new episode is released. My Quest for the Best is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential.

Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

Dashama is an award winning international happiness expert, author, speaker, life and business strategist with a thriving global community of over 300,000 health conscious spiritual entrepreneurs, change makers and seekers on the path.

She has spoken at the United Nations, Sony Motion Picture Studios, University of Virginia, Warwick Business School in UK and collaborated with Harvard Medical Professor Dr Sat Bir Khalsa.

An international media favorite, she has been featured in such diverse places as the Wall Street Journal, Times of India, Vogue Arabia, Cosmopolitan Germany, Teen Vogue, Men's Journal, Oprah Winfrey Network, ABC news, and the Discovery Channel Seeker Stories. She has worked with and/or been sponsored by Fortune 500 brands such as Nike, GoPro, Cadillac and Banyan Tree Resorts. 

Dashama written 5 books and has starred in and produced 32 yoga, mediation and health related instructional DVDs, numerous online and offline training courses, certification programs.

Dashama travels the world spreading the message that anyone can transform their life and create the life of their dreams. In her free webinar she reveals her personal business success blueprint including how she built her international brands to over $2 million in revenues and she shows you how you can too.

Learn more about the Oneness Movement #Om4Oceans campaign to solve the United Nations Global Goals at om4oceans.org

For more about Dashama, visit her website.

Special course available for free for My Quest for the Best subscribers:  dashama.com/mba.

Contact Info for Dashama


Web address: www.dashama.com

Travels from: Hawaii

Social Media Links

Books Authored by the Guest


Resources Mentioned During the Interview

207: Charming Cheaters – Interview with Nicole Kelly, M.D

Nicole Kelly M.D., Physician and Author

Nicole Kelly M.D. and Bill Ringle discuss how common and dangerous it is to work with sociopaths, and yet how seldom we think it could happen to one of us.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • Not everyone thinks like you do, to think otherwise is dangerous.
  • The differences between a psychopath, a sociopath, and a sexopath.
  • Just because someone is a jerk, it doesn’t mean that they’re a psychopath or a sociopath. Only a licensed medical professional can make that kind of diagnosis.
  • How recognition of certain dangerous characteristics can help in the hiring process, and why it’s so important to document questionable behaviors in new employees.
  • What the empathetic majority can do to better interact with those on the sociopathic spectrum. 

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Click to listen and subscribe on your favorite place to enjoy podcasts below so you are the first to know when a new episode is released. My Quest for the Best is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential.

Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

Nicole Kelly, M.D. is a board-certified physician in Nashville, TN who was victimized by a sociopath – who also turned out to be a sociopathic sex addict or sexopath – who embezzled over $700,000 from her medical practice. Using her ability to explain complicated medical concepts, Dr. Kelly makes clear one of the most important truths of our time: Not everyone thinks like you do—and to assume otherwise is dangerous.

For more about Nicole Kelly M.D., visit her website.

Contact Info for Nicole Kelly, M.D.


Web address: https://www.nicolekellymd.com/

Travels from: Nashville, TN

Social Media Links

Books Authored by the Guest

Resources Mentioned During the Interview

206: Data Visualization Made Simple – Interview with Dr. Kristen Sosulski

Dr. Kristen Sosulski, Associate Professor at NYU’s Stern School of Business

Dr. Kristen Sosulski and Bill Ringle discuss data visualization: what it is and how small business leaders can use it. 

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • What is deep data and how it's created from the internal processes within an organization. 
  • Telling stories is a key application of data visualization. 
  • Data visualization transforms data into an interface where customers can interact with the facts in a useful way. 
  • Things to consider when presenting visual data, and why it's a bad idea to make your audience work too hard. 
  • How data visualization can be used to make arguments to persuade decision makers. 

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Click to listen and subscribe on your favorite place to enjoy podcasts below so you are the first to know when a new episode is released. My Quest for the Best is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential.

Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

Dr. Kristen Sosulski is an Associate Professor at NYU’s Stern School of Business where she teaches MBA students and executives data visualization, programming and business analytics. She is the Director of the Learning Science Lab for NYU Stern where she develops immersive online learning environments for business school education.

Kristen is the co-author of the Essentials of Online Course Design: A Standards-Based Guide (Routledge, 2011, second edition, Routledge, 2015) and The Savvy Student’s Guide to Online Learning (Routledge, 2013). Her third book, Data Visualization Made Simple: Insights into Becoming Visual was just published.

As a leading expert on data visualization, Kristen regularly consults, delivers seminars, and leads workshops on data visualization techniques and best practices. You can find her speaking on the subject at events like Social Media Week NYC, plot.ly’s PlotCon conference, and Tableau’s events and to organizations like the National Association of Public Opinion and the National Economic Research Association.

For more about Dr. Kristen Sosulski visit her website.

Contact Info for Dr. Kristen Sosulski


Web address: www.kristensosulski.com

Travels from: New York

Social Media Links

Books Authored by the Guest


Resources Mentioned During the Interview

205: Workplace Poker – Featured Interview with Dan Rust

Dan Rust, Founder of Frontline Learning

Dan Rust and Bill Ringle discuss the game beneath the game – understanding the culture and maximizing your chances for success – known as workplace poker.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • What is Workplace Poker and how people looking to advance their career can best use it. 
  • How to make sense of the human elements and the imperfections within the workplace. 
  • Why so much communication takes places beneath the surface, and what you can do to better interpret it. 
  • Putting your emotional connections with people aside enables you to be able to read them and communicate with them on a more objective level. 
  • The importance of likability and why it matters so much in business.

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Click to listen and subscribe on your favorite place to enjoy podcasts below so you are the first to know when a new episode is released. My Quest for the Best is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential.

Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

Dan Rust is the founder of Frontline Learning, an international publisher of corporate training resources. His award-winning keynote speeches and workshops focus on employee engagement, productivity and career management. For more than 20 years Dan has been writing and speaking on a variety of career management topics. His blog at workplacepoker.com focuses on ideas, skills and practical strategies to help you accelerate your career trajectory. His corporate training clients have included GE, Apple, Starbucks, Saudi Aramco and Disney Interactive.

For more about Dan Rust visit his website.

Contact Info for Dan Rust


Web address: http://www.workplacepoker.com/

Travels from: Minneapolis

Social Media Links

Books Authored by the Guest

204: Generating Business Referrals Without Asking – Interview with Stacey Brown Randall

Stacey Brown Randall, host of the Roadmap to Grow your Business podcast

Stacey Brown Randall and Bill Ringle discuss how to solve the paradox of generating business referrals without asking.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top 3 Take-Aways from this Interview

  • Stacey solves the referral paradox that we are taught: you won't get referrals unless you ask and asking directly hardly ever works.
  • The best way to refer someone is actually via email for a very important reason
  • Referrals differ from introductions and leads in 2 critical ways

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Click to listen and subscribe on your favorite place to enjoy podcasts below so you are the first to know when a new episode is released. My Quest for the Best is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential.

Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

Stacey Brown Randall a three-time entrepreneur, author of Generating Business Referrals…Without Asking, and host of the Roadmap to Grow your Business podcast. Through her programs, like Growth By Referrals and Sticky Client Experiences, she provides a roadmap to take control of your business growth.

Stacey’s quest to crack the code on how to generate referrals without asking began after her first business failed. When she started her second business – a business and productivity coaching practice – she knew keeping her pipeline full of new clients would be one of the biggest differentiators from her business failure. She honed-in on referrals as the main source of prospects for her second business but wasn’t satisfied with the conventional advice which is to receive referrals you must ask. Now she teaches others how to generate referrals without asking and unleash a referral explosion.

Stacey received her Master’s in Organizational Communication and is married with three kids, a 10-year-old son, 8-year-old daughter and she and her husband are raising their 11-year-old nephew.

Contact Info for Stacey Brown Randall

Web address:  staceybrownrandall.com

Travels from: Charlotte, NC

Social Links

Authored by this Guest

Resources Mentioned During the Interview

203 – When: The Scientific Secrets of Perfect Timing, Interview with Dan Pink

Dan Pink, Bestselling Author

Dan Pink and Bill Ringle discuss how entrepreneurs can organize their days to be the most productive and efficient. When it comes to success, the important question to ask is when. 

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • Why writing a book proposal can help you decide whether or not you want to write the book that you thought you were going to write.
  • The best time to do something depends on what it is you’re doing. For example, going to the doctor’s office in the afternoon is more dangerous than going during the morning.
  • How beginnings, midpoints, and endings affect us, and how to recognize temporal landmarks to use them for our benefit.
  • How to recognize the Larks, Owls. and Middles when coming up with time-based directives for your team.
  • Breaks make us better, certain kinds of breaks make us so much better. 

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Click to listen and subscribe on your favorite place to enjoy podcasts below so you are the first to know when a new episode is released. My Quest for the Best is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential.

Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

Daniel H. Pink is the author of six books — including his newest, When: The Scientific Secrets of Perfect Timing, which has spent four months on the New York Times bestseller list. His other books include the long-running New York Times bestseller A Whole New Mind and the #1 New York Times bestsellers Drive and To Sell is Human. His books have won multiple awards and have been translated into 39 languages. He lives in Washington, DC, with his wife and their three children.

For more about Dan Pink, visit his website.

Contact Info for Dan Pink


Web address: www.danpink.com

Travels from: Washington, DC

Social Media Links

Books Authored by the Guest

Other Resources Mentioned During the Interview

202: 80/20 Sales and Marketing – Featured Interview with Perry Marshall

Perry Marshall, Founder of Perry S. Marshall & Associates

Bill Ringle and Perry Marshall discuss the Pareto Principle – commonly known as the 80/20 Principle – and how small business leaders can use it to fill in the gaps for greater growth.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • How the 80/20 principle can help companies weed out financial gaps in their business.
  • Using the Pareto principle as an Invisible Money Finder

  • Why it is that everyone pays attention to averages, even though they are ultimately irrelevant statistics.

  • When 20% of your sales people are outselling the other 80%, it’s time to get rid of the 80% and focus time and resources on the top sellers.

  • What it means to rack the shotgun.

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Click to listen and subscribe on your favorite place to enjoy podcasts below so you are the first to know when a new episode is released. My Quest for the Best is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential.

Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

Endorsed by Forbes and INC Magazine, Perry Marshall helps his clients by integrating technology, sales, art and psychology. He founded the $5 million Evolution 2.0 Prize, which aims to solve the biggest mystery in biology.

His reinvention of the Pareto Principle is published in Harvard Business Review. NASA’s Jet Propulsion Labs at the California Institute of Technology use his 80/20 Curve as a productivity tool. His Google AdWords book, Ultimate Guide to Google AdWords, is the world’s best selling book on internet advertising.

 He’s consulted in over 300 industries and served as a witness for marketing and Google AdWords litigation. Perry has a degree in Electrical Engineering and lives in Chicago.

For more about Perry Marshall, visit his website.

Contact Info for Perry Marshall


Web address: www.perrymarshall.com

Travels from: Oak Park, IL

Social Media Links

Books Authored by the Guest

201: Unleashing Your Superpower – Featured Interview with Jeff Tippett

Jeff Tippett, Speaker, Author, Entrepreneur

Bill Ringle and Jeff Tippett discuss using influence as a superpower in small business leadership.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • The difference between persuasion and manipulation
  • Why asking clarifying questions is the key to being more persuasive
  • How to find alignment between your goals and your customers’ and clients’ needs
  • How developing a message can help appeal to people’s thumbs as well as their brains
  • What role emotion plays in listener’s buying into what you have to say

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Click to listen and subscribe on your favorite place to enjoy podcasts below so you are the first to know when a new episode is released. My Quest for the Best is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential.

Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

Jeff Tippett is a speaker, author, and entrepreneur.

Jeff has worked with renowned clients like Airbnb, The National Restaurant Association, The League of Conservation Voters, The League of Women Voters, as well as others.

Jeff's second book, slated for late Fall 2018, is tentatively titled: Unleashing Your Superpower: Why Persuasive Communication Is The Only Force You Will Ever Need. His bold statement is that we all live or die based on our ability to persuade.

In 2014, Jeff founded Targeted Persuasion, an award-winning public affair and communications firm, and has worked with renowned brands like Airbnb, The National Restaurant Association, The League of Women Voters, The League of Conservation Voters, plus others.

The heart and soul of Jeff’s presentations is the emotional story he tells of adopting his youngest daughter from Haiti while the country’s government was collapsing. Through this near-death experience of navigating civil unrest and institutional bureaucracy in a third world nation, Jeff learned valuable lessons on how to persuade others without ever manipulating. Jeff unpacks these secrets of the superpower of persuasion in every presentation.

For more information, visit Jeff's website.

Contact Info for Jeff Tippett


Web address: JeffTippett.com 

Travels from: Raleigh, NC

Social Media Links

Books Authored by the Guest


200: Hyperfocus – Featured Interview with Chris Bailey

Chris Bailey, New York Times Bestselling Author

Chris Bailey and Bill Ringle discuss how hyperfocus can help you stay on track, grow your business faster, and get more done in a shorter workday.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • Multitasking isn't always undesirable or ineffective, once you hack the myth.
  • Being less stimulated allows time to rest, wonder, and think more strategically about what you want to create.
  • Your ability to control your attention is directly related to the quality of your life (and accomplishments...)
  • When you expect your colleagues to be focused 100% of the time, you can expect new ideas 0% of the time.
  • Email isn't evil in itself, you just have to regain control of it. #emailsprints

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Click to listen and subscribe on your favorite place to enjoy podcasts below so you are the first to know when a new episode is released. My Quest for the Best is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential.

Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

Chris Bailey is a productivity expert, and the internationally bestselling author of The Productivity Project, which has been published in eleven languages. His second book, Hyperfocus: How to Be More Productive in a World of Distraction, was published in seven languages. Chris writes about productivity at Alifeofproductivity.com, and speaks to organizations around the globe on how they can become more productive, without hating the process.

To date, Chris has written hundreds of articles on the subject of productivity, and has garnered coverage in media as diverse as The New York Times, The Wall Street Journal, New York magazine, The Huffington Post, Harvard Business Review, TED, Fortune, Fast Company, and Lifehacker. in a recent interview, the TED Talks organization said that he “might be the most productive man you’d ever hope to meet". Recently, Fast Company called him a "productivity mastermind."

For more about Chris Bailey, visit his website.

Contact Info for Chris Bailey

Web address: https://alifeofproductivity.com/

Travels from: Kingston, Ontario

Books Written by Chris Bailey

  

Resources Mentioned During the Interview

199: Highly Sensitive Entrepreneurs – Featured Interview with Heather Dominick

Founder of A Course In Business Miracles®

Bill Ringle and Heather Dominick discuss the nuances of being a highly sensitive entrepreneur and how to use your abilities to thrive in business as other relationships.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • How to identify highly sensitive entrepreneurs
  • What to do when struggling with emotional overwhelm as a highly sensitive person
  • The roles of Royal Advisors and what they do for the world
  • The 3 HSE Coping Mechanisms
  • How a Highly Sensitive Dentist was able to overcome her tendency towards combo plattering and unify the office

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Click to listen and subscribe on your favorite place to enjoy podcasts below so you are the first to know when a new episode is released. My Quest for the Best is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential.

Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

Can you be highly successful in business and highly spiritual at the same time. Let’s take this question a step further. Is there a direct relationship between your spirituality and great success?

Heather Dominick is a woman who is impressively successful, and highly spiritual. A former high school drama teacher who collaborated with none other than Bette Midler. A graduate of NYU where she received her first coach training. Heather is the winner of the 2015 Best of Manhattan Coaching Award and creator of the 2014 Stevie award winning virtual event A Course In Business Miracles®: 21-Day Discovery Series that attracted close to 6,000 official registrants from all around the world including: Iceland, Nigeria, Russia, Asia, South America, Australia, Europe and the U.S.

She has appeared on Lifetime Television and has been published in numerous books including Stepping Stones to Success alongside Deepak Chopra

An exceptional facilitator and teacher Heather is known for creating a safe, sacred community for true transformation whether she is teaching a Business Miracles® Class, delivering training online or in-person or mentoring members of her Business Miracles Community in her various Mentoring Programs. She has helped thousands of HSE®s release life-long limiting beliefs, overcome fears and learn how to build their business in a way that actually feels so good that they can’t help but create solid, sustainable, high level financial success.

Heather is also the founder and leader of the Highly Sensitive Entrepreneur® movement.

For more about Heather Dominick visit her website.

Contact Info for Heather Dominick

Web address: www.businessmiracles.com

Travels from: New York, NY

Social Media Links:

Resources Mentioned During the Interview

198: Creating Your Best Life – Featured Interview with Caroline Miller, MAPP

Author, Speaker, and Owner of Caroline Miller Coaching

Caroline Adams Miller and Bill Ringle discuss goal setting and achievement in depth for the benefit of small business leaders.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • What it means to be a goal setter.
  • The importance of environment when it comes to unlocking abilities.

  • The formula for developing grit, and why some people never do.

  • How to train Millennial employees in the workplace to learn course correction.

  • Understanding the Losada line and why teams benefit from psychological safety.

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Click to listen and subscribe on your favorite place to enjoy podcasts below so you are the first to know when a new episode is released. My Quest for the Best is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential.

Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

Caroline is one of the world’s leading positive psychology experts on Goals & Grit ™. She’s spent more than 30 years helping individuals, leaders, and companies to cultivate grit, one of the top indicators of success. Caroline is the author of six books including Getting Grit (Sounds True 2017), Creating Your Best Life (Sterling 2009), Positively Caroline (Cogent 2013), and My Name is Caroline (Doubleday 1988). Live Happy Magazine named Creating Your Best Life one of the top 10 goal setting books ever published and Getting Grit one of the 10 books that would change your life in 2017. Caroline’s work has been featured in media around the world including BBC World News, The New York Times, The Washington Post, NBC, NPR, and CNN.

Angela Duckworth, the winner of the 2013 MacArthur Genius grant for her research on grit, said of Caroline: “I don't know anybody who has thought more than [Caroline] about how to apply the scientific research on grit and achievement to our own lives!"

Caroline’s TEDx Talk “The Moments That Make Champions” explores the three things that we can choose to do differently to improve our chances of developing grit. Caroline has worked with clients around the world, including Morgan Stanley, Lululemon, The Wharton School/UPENN, RE/MAX, Booz Allen, Young Presidents’ Organization, Harvard Law School, and Swisse Wellness.

Caroline has a Masters of Applied Positive Psychology from the University of Pennsylvania and graduated magna cum laude from Harvard. She is a top-ranked Masters Swimmer in multiple events, has a black belt in Hapkido and has more than three decades of unbroken recovery from bulimia.

For more information, visit Caroline Miller's website.

Contact Info for Caroline Miller


Web address: http://www.carolinemiller.com/

Travels from: Washington, DC

Phone: (214) 543-0844

Social Media Links



Books Authored by the Guest

 


Resources Mentioned During the Interview

197: Essentialism: The Disciplined Pursuit of Less. Featured Interview with Greg McKeown

Greg McKeown, New York Times Bestseller, Speaker

Greg McKeown and Bill Ringle discuss the philosophy and practice of essentialism as it applies to leadership and life outside the office.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top 3 Take-Aways from this Interview

  • How Gandhi’s essentialist mindset allowed him to be so present with his grandson despite massive pressure and social responsibilities.
  • The essentialist approach in three stages: 1) Explore and Evaluate. 2) Eliminate. 3) Execute.
  • Why the reality of entrepreneurship is often different from the goal of it, and what entrepreneurs can do to avoid being stretched too thin by applying these principles.

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Expert Bio 

Originally from London, England, Greg McKeown is the author of the New York  bestseller, “Essentialism: The Disciplined Pursuit of Less” and the founder of McKeown, Inc, a company with a mission to teach Essentialism to people around the world. Their clients include Adobe, Apple, Airbnb, Cisco, Google, Facebook, Pixar, Salesforce.com, Symantec, Twitter, VMware, and Yahoo!.

McKeown has spoken to hundreds of audiences around the world including in Australia, Bulgaria, Canada, China, England, Holland, India, Ireland, Italy, Japan, Norway, Singapore, South Africa, and the United States. His writing has appeared or been covered by Fast Company, Fortune, HuffPost, Politico, and Inc. Magazine and Harvard Business Review. He has also been interviewed on television and radio shows including NPR, NBC, and the Steve Harvey Show.

In 2012 he was named a Young Global Leader by the World Economic Forum. McKeown now lives in Silicon Valley with his wife and their four children. He earned an MBA from Stanford University.

For more about Greg McKeown and his work, please visit his website at www.gregmckeown.com

Contact Info for Greg McKeown

Web address: www.gregmckeown.com

Travels from: San Francisco, CA

Social  Media Links

Books by Greg McKeown

Resources Mentioned During the Interview

Yes is the Answer – Interview with Cameron Mitchell

Owner of Cameron Mitchell Restaurants 

Bill Ringle and Cameron Mitchell. discuss…
 
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Expert Bio

Cameron Mitchell, entrepreneur and businessman, graduated from the Culinary Institute of America when he was 22 years old. Since then, he has developed 18 different restaurant concepts, including Mitchell’s Fish Market and Mitchell’s Steakhouse, a total of 22 restaurants, that were sold to Ruth’s Hospitality Group for $92 million in 2008.

To this day, Cameron Mitchell Restaurants remains independent and privately held recognizing over $300 million in combined annual revenue from its food service operations consisting of 60 restaurants, Cameron Mitchell Premier Events, The Budd Dairy Food Hall and its sister company, The Rusty Bucket Restaurant and Tavern. Mitchell has built CMR around the philosophy, “The answer is yes. What is the question?” It’s a simple statement that serves as the backbone of how the company identifies itself as “great people delivering genuine hospitality.”

For more about Cameron Mitchell, visit his website.

Contact Info for Cameron Mitchell

Web address: https://cameronmitchell.com/

Travels from: Austin, TX

Contact:

 Twitter 

Resources Mentioned or Authored by Cameron Mitchell:


196: The Prosperous Leader – Interview with Jacob M Engel

Jacob Engel, Founder of Yeda LLC

Bill Ringle and Jacob M Engel discuss key skills and traits for the Prosperous Leader.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • Jacob backed into the realization that business owners needed coaching and support after he was asked by his community to offer them some guidance during the financial crisis.
  • Jacob’s father’s 10 Commandments of good business
  • Smartphones are often used to isolate and distract ourselves, rather than connecting and communicating.
  • Why it’s important to be proactive, rather than reactive, about your business
  • How to set more ambitious goals

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Expert Bio 

Jacob’s leadership and training organization, Yeda LLC (Yeda” in Hebrew means knowledge), founded in 2010, gives seminars and courses to entrepreneurs and business owners. He is passionate about helping entrepreneurs and business owners succeed in their businesses. His mission is to empower leaders and managers by giving them the knowledge to change and helping them implement those changes in their organizations.

Jacob is a Certified Myers Briggs evaluator, Certified 7 Habits for highly effective people facilitator, Certified Positive Psychology coach. He has trained with Roy Cammarano, author and consultant, on his Entrepreneurial Transitions theory.

Previously Jacob was the COO of a 200MM family food and real estate enterprise. Jacob is the author of The Prosperous Leader – How Smart People Achieve Success. 

For more about Jacob M Engel, visit his website.

Contact Info for Jacob Engel


Web address: www.theprosperousleader.com

Travels from: Monsey, NY

Social Media Links

Books Authored by the Guest

Resources Mentioned During the Interview

195: The Fabulous F Words of Business Ownership – Interview with Fabi Preslar

Fabi Preslar, President of SPARK Publications

Bill Ringle and Fabi Preslar discuss several F-words that are germane to guiding, enlightening, and enriching the business owner's journey.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • Why books are not the “money makers” of a business plan.
  • How authors working with SPARK Publications have used a book to build their platform successfully.

  •  How to recognize what your audience wants from you.

  • The fabulous F-Words of Business Ownership – so much more than you expect!

  • The questions entrepreneurs stuck in a rut should be asking themselves.

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Expert Bio 

Fabi Preslar is the owner and president of SPARK Publications, a national, award-winning, custom design firm specializing in niche magazines and independently published books. Her firm’s publications enhance credibility and distinction – enabling individuals and organizations to thrive and excel.  Preslar was named 2017 Woman Business Owner of the Year by the National Association of Women Business Owners – Charlotte Chapter, and the firm was honored as the 2018 First-Generation Family Business of the Year by the Charlotte Business Journal.

For more about Fabi Preslar, go to her website.

Contact Info for Fabi Preslar


Web address: SPARKpublications.com 

Travels from: Charlotte, NC

Social Media Links



Books Authored by the Guest

  


Resources Mentioned During the Interview

194: Consulting Success – Featured Interview with Michael Zipursky

Michael Zipursky, Co-founder of Consulting Success

Bill Ringle and Michael Zipursky discuss the mindset and methods that lead to consulting success.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • How Michael and his partner Sam were able to see and solve a problem in their community by starting Consulting Success.
  • The prerequisites for making the transition from part-time to full-time consultant.
  • The traits of the most effective consultants.
  • How having conversations can connect you to your ideal clients.
  • Why technology is often a detriment to a consulting practice. 

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Expert Bio 

Michael has consulted for organizations and advised leaders throughout North America, Europe, Asia, Africa, Australia and the Middle East in over 30 industries, from service providers to billion dollar multi-national corporations including Panasonic, Dow Jones, Financial Times, Royal Bank and many others. Michael is an in-demand speaker and gives keynotes and workshops for the Certified Management Consultants Association, Canadian Internet Marketing Conference, Social Media Camp and others.

Michael’s work has appeared in MarketingProfsHuffington Post, Financial Times, FOX Business, Maclean's, HR Executive, Business Edge, Marketing Magazine and in several other media and publications. He is the author of 5 books including Profitable Relations: How to Dramatically Increase Your Profits By Giving Customers What They Really Want, the Consulting Success System: How to Become a Successful Consultant, and the Masters of Consulting Interviews. Michael speaks English and Japanese and loves traveling, jazz music, wines and foods of the world, and spending time with his family. 

For more information, visit Michael Zipursky's website.

Contact Info for Michael Zipursky


Web address: https://www.consultingsuccess.com

Travels from: Vancouver, Canada

Social Media Links

Books Authored by the Guest

193: The Go-Giver – Featured Interview with Bob Burg

Bob Burg, Speaker, Bestselling Author

Bill Ringle and Bob Burg discuss what it means to be a Go-Giver Influencer.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • What it means to be a Go-Giver. 
  • The difference between intrinsic and extrinsic value
  • Why it’s so important for salespeople to be in control of their emotions 
  • The five elements of value 
  • The right way to develop a mentor-protege relationship

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Expert Bio 

Bob Burg is a sought-after speaker at company leadership and sales conferences on topics at the core of the Go-Giver books. A former television personality and top-producing salesperson, Bob has shared the platform with some of today’s top business leaders, broadcast personalities, coaches, athletes, and political leaders, including a former U.S. president.

In addition to coauthoring the bestselling Go-Giver books with John David Mann, Bob has authored a number of popular books, including the critically acclaimed, Endless Referrals: Network Your Everyday Contacts Into Sales and Adversaries into Allies. His total book sales are well over a million copies.

The American Management Association named Bob one of the 30 Most Influential Leaders and he is one of Inc.’s 100 Great Leadership Speakers. Richtopia named him one of the Top 200 Most Influential Authors in the World.

Bob is an advocate, supporter, and defender of the free enterprise system and believes that the amount of money one makes is directly proportional to how many people one serves. He is also an unapologetic animal fanatic, and served on the board of directors of Furry Friends Adoption & Clinic in his hometown of Jupiter, Florida. For more information, articles and free resources, please visit www.burg.com.

Contact Info for Bob Burg


Web address: www.burg.com

Travels from: Jupiter, Florida

Social Media Links

Books Authored by the Guest

     

PROTOTYPE-INTERVIEW STUB POST

[PREFERRED-TITLE]

Bill Ringle and [FULL-NAME] discuss…
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[BIO]

For more about Chris Prefontaine visit his website.

Contact Info for [NAME]

Web address: [WEB-ADDRESS]

Travels from: [CITY], [STATE]

Contact: [PHONE]

 

LinkedIn | Facebook | Twitter | Youtube | Tumblr | Instagram | Pinterest | RSS

 

Resources Mentioned or Authored by Chris Prefontaine:

[AMAZON-BOOK-LINK]

The 4-Step Process on How to Be a Successful Quitter – Interview with Dr. Stanley G. Robertson

The Quit Doctor

Bill Ringle and Dr. Stanley G. Robertson discuss…
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Expert Bio

People who quit are often ridiculed and shamed and “quit” has become a dirty word. But without the ability to quit, it is impossible to achieve success. No one knows this better than Dr. Stan. He has achieved great success by quitting. He quit being a Senior Tax Accountant to become a Corporate Controller. He quit being a Corporate Controller to become a Deputy Director. Then he quit being a Deputy Director to become a Chief Financial Officer. Dr. Stan holds a Bachelor’s Degree, a Law Degree, and a Doctorate Degree. He has become know as “The Quit Doctor” because of his relentless determination to heal the world of the stigma and shame associated with the concept of quitting. He is the author of the book Quit: The Last Principle of Success. He is also a coach, trainer and speaker.

For more about Dr. Stanley G. Robertson visit his website.

Contact Info for Dr. Stanley G. Robertson

Web address: www.thequitdoctor.com

Travels from: Chicago, Illinois

Contact:

Twitter 

Resources Mentioned or Authored by Dr. Stanley G. Robertson:

 

Unicornomics – Interview with Damion Lupo

Bestselling Author, Host of Transformation Nation

Bill Ringle and Damion Lupo discuss…
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Expert Bio

Best Selling Author in personal finance and money thinking, host of the Transformation Nation podcast, owner of 30+ companies and founder of his own martial art – Yokido ® Damion outrightly rejects regret and speaks to it as the ultimate life failure. He has a unique approach to living a full-filled life by breaking rules and making more mistakes, faster, than the competition – his key to success.

Playing by a different set of rules, he even bought his first rental house with a VISA, a move that snowballed into owning 150 rental houses in 7 states in less than 5 years. In 2008 he lost the entire $20 million but recreated his wealth and reinvented his life over 4 transformational years.

Today he leads 3 global companies with one unified mission – to Free People from Money Bondage.

For more about Damion Lupo, visit his website.

Contact Info for Damion Lupo

Web address: www.damionlupo.com

Travels from: Phoenix, AZ

Contact:

LinkedInTwitter 

Resources Mentioned or Authored by Damion Lupo:

 

192: Subscription Marketing – Featured Interview with Anne Janzer

Anne Janzer, Author, Consultant

Bill Ringle and Anne Janzer discuss subscription marketing strategies for nurturing customers in a world of churn.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • Subscription models fundamentally shape the way customers see companies and brands.
  • Why subscription models are more than just transactions, they’re relationships.
  • The phenomenon of Super-Users and why every company should seek them out and cultivate them.
  • How Adobe changed the game by being among the first to adopt a successful subscription model, despite financial media criticism.
  • What companies with a subscription model can do to sustain a customer’s trust long term. 

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Expert Bio 

As a writer and marketer, Anne Janzer has worked with more than 100 technology companies. In 2015, inspired by the changes she saw happening in the software industry around her and their potential ramifications for marketers, she wrote the book Subscription Marketing: Strategies for Nurturing Customers in a World of Churn. That book is now in its second edition and has been published in Japanese and Korean languages.

For more about Anne Janzer, visit her website.

Contact Info for Anne Janzer

Web address: www.annejanzer.com 

Travels from: Mountain View, CA

Social Media Links

Books Authored by the Guest

The 1-Page Marketing Plan- Interview with Allan Dib

Speaker, Bestselling Author

Bill Ringle and Allan Dib discuss…
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Expert Bio

Allan Dib is a serial entrepreneur, rebellious marketer, and technology expert. He has started multiple businesses in industries including IT, telecommunications, and marketing.

Allan grew his business from startup to Business Review Weekly (BRW)’s “One of Australia’s Fastest Growing Companies” – earning a spot in the coveted BRW Fast 100 list in four years time. Allan is passionate about helping businesses find new and innovative ways to leverage technology and marketing to facilitate rapid business growth. As a highly sought after business coach, consultant and public speaker, he frequently shares his proven strategies and cutting-edge tactics with people all over the world.

For more about Allan Dib, visit his website.

Contact Info for Allan Dib

Web address: www.successwise.com

Travels from:  Mount Martha, Victoria, Australia

Contact:

LinkedInTwitter

Resources Mentioned or Authored by Allan Dib:

Capture Your Power in Sales and Business – Interview with Mark Mirkovich

Coach, Speaker, Consultant, and Bestselling Author

Bill Ringle and Mark Mirkovich discuss…
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Expert Bio

Mark Mirkovich is an expert on creating the best mindset and routines for success in sales and business. As a former sales director for an international Fortune 500 company, he holds a unique first-hand experience in how to lead teams and individuals to recognize their power and capture their success. Mark left corporate America in late 2015 to pursue his passion of helping others find more fulfillment in their lives, both personally and professionally. He holds a certification in the Canfield Methodology for success and life coaching as well as a certification from the Barrett Values Center as a Cultural Transformation Tools practitioner. He owns and operates a number of businesses and also co-founded a non-profit organization which enables children to grow and find confidence through the arts. Today, he spends his time working with clients on finding new levels of success in whatever they do. Mark is a coach, speaker, consultant, best selling author, and recognized top performer. He resides in Los Angeles with his wife Julia and sons Jonah and Jett.

For more about Mark Mirkovich, visit his website.

Contact Info for Mark Mirkovich

Web address: www.captureyourpower.com

Travels from:  Torrance, CA

Contact:

LinkedInTwitter

Resources Mentioned or Authored by Mark Mirkovich:

191: Rising to Power – Featured Interview with Ron Carucci

Ron Carucci, Co-Founder of Navalent

Bill Ringle and Ron Carucci discuss how to recognize the dangers and reap the rewards of rising to power in a business.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • Why it is that most leaders fail within their first 18 months of being appointed to leadership
  • What hiring teams need to do to set up new leaders for success
  • The significance of Leading out Loud, and becoming an intentional leader
  • Overview of the Rise to Power Diagram and what it can do for leaders
  • Some of the factors that isolate leaders. 

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Expert Bio 

Ron is co-founder and managing partner at Navalent, working with CEOs and executives pursuing transformational change for their organizations, leaders, and industries. He has a thirty year track record helping executives tackle challenges of strategy, organization and leadership. From start-ups to Fortune 10’s, non-profits to heads-of-state, turn-arounds to new markets and strategies, overhauling leadership and culture to re-designing for growth. He has helped organizations articulate strategies that lead to accelerated growth, and design organizations that can execute those strategies. He has worked with He has worked in more than 25 countries on 4 continents. He is the best-selling author of 8 books, including the recent Amazon #1 Rising to Power. He is a regular contributor to the Harvard Business Review, where Navalent’s work on leadership was named one of 2016’s management ideas that mattered most. He is also a regular contributor to Forbes, and a two-time TEDx speaker. His work’s been featured in Fortune, CEO Magazine, Inc., BusinessInsider, MSNBC, Business Week, Smart Business, and thoughtleaders.

For more information, visit Ron Carucci's website.

Contact Info for Ron Carucci

Web address: http://www.navalent.com 

Travels from: Woodinville, WA

Social Media Links

Guest Books

    

190: The Membership Economy – Interview with Robbie Kellman Baxter

Robbie Kellman Baxter, Author, Founder of Peninsula Strategies

Robbie Kellman Baxter and Bill Ringle discuss how small business leaders can take advantage of the membership economy to find their superusers, master the forever transaction, and build recurring revenue.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • How a college networking connection led to being hired to consult at Netflix
  • The key question to ask when designing a membership offer
  • How to position your membership offer to take advantage of the low-hanging fruit, modeled after how Tony Robbins built his thought leadership empire

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Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

Robbie Kellman Baxter brings over twenty years of strategy consulting and marketing expertise to Peninsula Strategies, a strategy consulting firm focused on helping companies leverage subscription pricing, digital community and freemium to build deeper relationships with customers. Her clients have included start-ups and mid-sized venture-backed companies as well as industry leaders such as Netflix, Oracle, Electronic Arts and eBay.

A sought-after writer and keynote speaker, Robbie has presented to alumni organizations at Stanford, Harvard and Haas, associations including the AICPA, the American Society of Association Executives, and the National Restaurant Association and organizations including the Wall Street Journal, and Coursera. She has been quoted on business issues in the Wall Street Journal, The New York Times, and Consumer Reports, and has had pieces published in HBR.org, CNN.com, Associations Now and the Journal for Quality & Participation. Robbie has created and starred in eight video courses in collaboration with LinkedIn Learning on business topics ranging from innovation to customer success and membership. Robbie is also on the board of Amava, an organization dedicated to helping people stay active and engaged post-career.

As the author of The Membership Economy: Find Your Superusers, Master the Forever Transaction & Build Recurring Revenue, a book that has been named a top 5 Marketing Book of the Year by Inc.com, Robbie coined the popular business term “Membership Economy”, which is now being used by organizations and journalists around the country and beyond. Robbie’s expertise with companies in the emerging Membership Economy extends to include SaaS, media, consumer products and community organizations.

Prior to launching Peninsula Strategies, Robbie was a strategy consultant at Booz-Allen, a New York City Urban Fellow and a Silicon Valley product marketer. Robbie received her MBA from the Stanford Graduate School of Business and graduated with honors from Harvard College.

 For more information, visit Robbie Kellman Baxter's website.

Contact Info for Robbie Kellman Baxter


Web address: https://peninsulastrategies.com/

Travels from: Menlo Park, Ca

Social Media Links

Books Authored by the Guest

Episode 189: Bottom Up – Interview with Rob Kall

Journalist, Host of the Bottom Up Radio Show

Rob Kall talks with Bill Ringle about social media, customer engagement, and what it means to think from the Bottom Up.

 

Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top 5 tips from this interview:
  • How he runs his online news curation site opednews.com as a bottom-up project
  • The case study where he managed a New York Times web designer to boost a small business company’s valuation 5x by adding interactivity and engagement
  • How you can use social media to gain insights without having to build a large following

 

Interview Insights

Click to Read the Show Notes

2:09 How a Middle School teacher inspired Rob to write.

4:08 “Bottom Up is programmed deeply into our genes.”

5:15 “Bottom-up includes bringing the customer’s voice into the company, in fact, if you’re doing sales, you want to use the language of your customer.”

6:06 “The opposite of bottom up, in many ways, is top down.”

6:59 “People born after 1980, they’re brains work differently…if you’re taking a top-down approach, you’re going to miss people born after 1980.”

8:26 Case study of a company who was rigid and, after working with Rob, began to integrate a more bottom-up way of thinking, and was able to sell his company 2 years later for more than $1M.

11:41 The interaction levels of websites. “You want to let people ease into those different levels.”

12:44 “You need a platform. A platform includes information about you, whether you’re an author, a service provider, or a business selling products. You have to have a a platform that tells about who you are.”

14:07 “You want to build a mailing list.”

15:29 Two metrics that every small business owner should pay attention to.

16:04 Peter Drucker and the Japanese worker study. “They got their workers to think with the idea of ‘we,’ not ‘I.’”

16:49 “There are new models of management that are totally non-hierarchical.”

17:25 “You don’t have to do anything extreme. You can just start trusting your employees and making a systematic effort at getting their input.”

19:16 “If you’re looking at bringing out a new product, you want to look at the customer base.”

20:45 Lightning Round

Expert Bio

Rob Kall is an award-winning journalist, inventor, software architect, and connector. He is the author of the book, (SelectBooks October 2018.) His blog reaches 200-800,000 unique visitors a month and 20,000+ subscribe to his daily newsletter.
He’s given talks and workshops to Fortune 500 execs and national medical and psychological organizations. He is the host of the Bottom Up Radio Show and the founder and publisher of OpEdNews.com, one of the top Google-ranked progressive news and opinion sites, which has seen over 23 million visitors. Rob is a recipient of the Pillar award for supporting whistleblowers.
Rob’s articles are published in HuffPost, Omni Magazine, Success, Family Health Magazine, Writer’s Digest, Commondreams, Truthout, and CounterPunch.
For more information, visit Rob Kall’s website.

Contact Info for Rob Kall

Web address: https://robkall.com/

Travels from: Bensalem, PA

Phone:(215) 917-1470

Contact:

LinkedIn Facebook Twitter

Resources Mentioned by Rob Kall:

www.opednews.com

Episode 188 – Shift Ahead – Interview with Allen Adamson

Co-Founder of Metaforce.co

Allen Adamson talks with Bill Ringle about how small business owners can shift ahead and outsmart the problems that might limit, restrict, or confine the growth of your business.

Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Key Insights from this Interview 
  • The 7 Red Flags that mean a company is becoming less relevant
  • Why it’s so essential to transform your brand into an experience 
  • The story of Central Park and how they divided tasks to assign accountability to the conservancy rangers.
  • The importance of zooming out when it comes to increasing social media engagement.
  • What Jerry Seinfeld can teach us about being more observant

Interview Insights

Click to Read the Show Notes

1:44 Allen recounts his experience interviewing with an ad agency immediately following graduation.

3:19 “Marketing is about making your products or service relevant in a rapidly changing world, and if you have no clue what’s going on in the world, you’re not going to be very good at marketing.”

4:11 What Allen reads and listens to in order to stay relevant. “Part of staying current is staying out of your desk.”

4:46 “I always look for clients that are facing challenges that don’t have any easy answer.”

6:39 “If you just really try to watch your customer and observe what’s going on, you’ll be a step ahead.”

7:10 Why you should be more like Jerry Seinfeld.

9:05 “If you just do what you did yesterday, [you’re] going to become less relevant.”

9:50 Why being myopic is the biggest red flag for your business.

10:58 The importance of paying attention to alternatives.

12:09 “A big problem for a business that has become irrelevant is pointing at the other guy.”

14:19 The story of Katz’s Deli and what they did to stay relevant.

15:32 “Sometimes luck matters.”

18:17 The story of the National Geographic Boats. “Instead of just taking a cruise to Alaska, you could take a cruise on National Geographic Boats…you’re living a National Geographic Experience.”

19:14 Why you should make your brand an experience.

20:22 “Everyone can provide a little extra to make their customers’ experience really unexpected. If it’s unexpected people will share it.”

21:11 The importance of zooming out when it comes to increasing social media engagement.

22:26 The story of Central Park and how they divided tasks to assign accountability to the conservancy rangers.

23:37 “If you can get your employees to own the problem or own the business totally with you…you’ll be far better off.”

23:59 “No one ever washes a rental car.”

24:21 The Lightning Round

Expert Bio

Allen Adamson is a noted industry expert in all disciplines of branding. He is Co-Founder and Managing Partner of Metaforce.co and the author of BrandSimple, BrandDigital, The Edge: 50 Tips from Brands That Lead, and Shift Ahead: How the Best Companies Stay Relevant in a Fast Changing World. Prior to Metaforce, Allen was Chairman, North America of Landor Associates, a global branding firm.

More information can be found on the Shift Ahead website: www.shiftaheadbook.com

For more information, visit Allen Adamson’s website.

Contact Info for Allen Adamson

Web address: https://www.metaforce.co/

Travels from: Scarsdale, NY

Phone: (914) 806-6647

Contact:

Twitter

Resources Mentioned by Allen Adamson:

     

Episode 187: How Women Rise – Interview with Sally Helgesen

Internationally Acclaimed Speaker, Leadership Consultant, and Bestselling Author

Bill Ringle and Sally Helgesen discuss how women rise in business settings by finding their voice and engaging their power.

Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top takeaways from this interview:

  • Habits are behaviors you can control, so focus on making concrete changes that make a difference in how people treat you.
  • The 4-part change process explained so that it is no longer a mystery or secret. Women and men who lead at work benefit from knowing these steps.
  • By enlisting the help of your colleagues and friends, you benefit from their support, feedback, and upgraded perception of you.

 

Interview Insights

Click to Read the Show Notes

2:25 “I was inspired by the nuns of the school I went to.”

3:29 How one particular nun, sister Mary Lawrence

4:52 “These days my work is inspired by the women and increasingly the men in the audiences that I speak to.”

5:59 Why people hire Sally to speak. “Number 1 they’re struggling to develop their women leaders so they can move into much more senior positions…”

7:10 “I think there’s ever more recognition that engagement is key.”

7:39 On the global employee engagement survey. “What they discovered was that not just did people feel engaged or disengaged, they based on whether or not their voice was heard or actively heard by their immediate supervisor.”

8:15 “Engagement is correlated to safety. “

8:31 “What they needed to adopt into their culture was the ability to translate the message that employee engagement and inclusion were important down from the most senior level, where there was big buy-in about it, to the level of supervisory or on-site.”

9:52 “The most powerful way to create a career path that is satisfying, engaging, and rewarding and sustainable over time is to look at what you can control, what lies within your control. What lies within your control is going to be your own habits and behavior.”

10:40 “It’s very common that behaviors that serve you well early in your career can restrict you later on.”

12:50 “Women are often, for very good reasons, reluctant to use the “I” voice when claiming their achievements. Women can be proactively trying to ward off the charge of being ambitious, aggressive, or ‘all about myself’ for things that men would never be tagged as overambitious for saying.”

15:35 How to articulate the exact skills of what you brought to the table, rather than deflecting the credit to avoid looking overambitious.

17:26 The change template – “The change template is very clear in 4 steps.”

17:46 The change template 1 – “Start with one behavior that you can clearly begin to address.”

17:49 The change template 2 – “Enlist other people as allies.”

18:41 The change template 3 – “Let go of self-judgment.”

20:13 “I’ve been doing this for 30 years and I’ve never heard anyone say ‘I work for a perfectionistic boss and I love it.’”

21:40 “Leading your organization and leading it well gives you a platform for being a leader in your industry or sector or in your community as well.”

22:33 “Putting yourself out there and testing your own ultimate capacity for exerting leadership in a variety of venues is always going to be a benefit to you as a leader.”

23:46 Why you shouldn’t expect people to spontaneously acknowledge and reward your contributions, and how this applies to STEM fields.

27:39 How men can become more aware of some of the habits that do get in women’s ways.

29:13 The importance of honest and solicited feedback in an organization.

31:31 The Lightning Round

 

Expert Bio

Sally Helgesen has been named by Forbes as the world’s premier expert on women’s leadership and by Leadership Excellence magazine as one of the top 50 authorities on leadership in organizations. For the last thirty years, she has helped women leaders around the world to recognize, articulate and act on their greatest strengths and worked with organizations seeking to build more inclusive cultures.

Sally discusses topics from her most recent book, How Women Rise: Break the 12 Habits Holding You Back from Your Next Raise, Promotion, or Job, co-authored with #1 ranked executive coach Marshall Goldsmith, examines the behaviors most likely to get in the way of successful women. It became the top-selling title in its field within a week of publication.

Sally brings a global perspective, having delivered leadership programs for clients around the world including Chevron, Google, IBM, BHP Billiton Melbourne, Mellon Bank, Microsoft, Morgan Stanley, The World Bank, The West Point Military Academy, Roschier LLP Helsinki, ING Amsterdam, HP Asia Pacific, The Distributed Education Network Oslo, and the Women’s Leadership Forum of Kuala Lumpur. She has consulted with the United Nations Development Program on building more inclusive country offices in Africa and Asia, led seminars at the Harvard Graduate School of Education and been visiting scholar at Northwestern University, U-Nordic Stockholm, and the Lauriston Institute AU. A contributing editor to Strategy+Business magazine and a member of the International Women’s Forum, Sally Helgesen lives in Chatham NY.

For more information, visit Sally’s website.

Contact Info for Sally Helgesen

Web address: SallyHelgesen.com

Travels From: New York, NY

Follow Sally:

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Books by Sally Helgesen

  

Episode 186: Rebel Talent – Featured Interview with Francesca Gino

Professor, Harvard Business School

Francesca Gino and Bill Ringle discuss Rebel Talent – what it is and how to cultivate it to achieve greater success in your small business.

Key points that you’ll learn from this interview:

  • Those with Rebel Talent aren’t just the troublemakers and show-offs. Rebelliousness has real advantages in business.
  • The 5 talents that comprise Rebel Talent: curiosity, perspective, diversity, authenticity, and engagement.
  • How Rebel Talents build on their strengths to create a stronger business

Interview Insights

Click to Read the Show Notes

2:10 How Francesca’s dad inspired her to work hard, made sure that she engaged deeply with whatever she was studying, and taught her the importance of travel.

3:08 “I’ve always been fascinated by our human nature.”

3:35 “I began to look at breaking rules in a way that was constructive rather than destructive.”

4:26 How a non-traditional recipe book inspired her to create a non-conventional book of her own. She would later use the chef as a case study.

7:01 “Whenever we do case studies, we usually visit the business and have interviews right there in the city where the business is, but instead of just an interview, they put me to work.”

8:53 “For many people, despite the fact that they spend a lot of time at work, work is not a source of inspiration.”

9:50 “Rebelliousness has a lot of advantages for businesses.”

9:56 “We tend to think about rebels the wrong way.”

10:50 The story of a family who ate at the Michelin starred restaurant and what the chef did to appease the two smallest boys seated at the table.

12:41 “Rebels are those who break rules, whether for the constructiveness of destructiveness of the business.”

13:08 The 8 qualities of a rebel.

14:10 “Being a rebel means really being committed to adopting certain behaviors and talents.”

15:18 Why it’s remarkable for a chef to put on his coat and go out to clean the streets.

15:47 “Leaders who really are rebellious are those who also tend to be contagious because they’re modeling the behaviors for others.”

16:57 What a Tennessee/West Virginia fast food restaurant does to make their employees experts at their stations.

17:15 Why it was important for Francesca’s study to be multi-industry.

18:32 “Revealing yourself and reflecting is all about is focusing on strengths instead, and really finding opportunities to be authentic, and that sometimes means making ourselves vulnerable.”

21:24 “By being rebellious, or by being a curious leader you are showing the right behaviors for others.”

Expert Bio

Francesca Gino is an award-winning researcher and teacher, and a tenured professor at Harvard Business School. Her consulting and speaking clients include Bacardi, Akamai, Disney, Goldman Sachs, Honeywell, Novartis, P&G, and the U.S. Air Force, Army, and Navy. She has been honored as one of the world’s Top 40 Business Professors under 40 and one of the world’s 50 most influential management thinkers. Her work has been featured on CNN and NPR, as well as in the Economist, Financial Times, New York Times, Newsweek, Scientific American, and Psychology Today.

For more information, visit Francesca’s website.

Contact Info for Francesca Gino

Web address: https://www.rebeltalents.org/

Travels from: Cambridge, MA

Phone:(617) 792-1186

Contact:

LinkedIn Twitter

Resources Mentioned by Francesca Gino:

Take the Rebel Test 

Episode 185: Getting Grit – Interview with Caroline Miller, MAPP

Owner of Caroline Miller Coaching

Bill Ringle and Caroline Adams Miller discuss the different types of grit that business owners can adopt – good grit, faux grit, poor grit, and stupid grit. Getting the right grit makes all the difference!

Key points that you’ll learn from this interview:

  • The main components of grit
  • Why a handshake is integral in making a solid first impression
  • How Caroline became the first person to overcome bulimia and live to tell the story
  • Caroline’s habits that pertain to excellence
  • How your environment affects your behavior
  • How humility helped a business owner learn grit and become great in his role as a leader

Interview Insights

Click to Read the Show Notes

2:28 How both Caroline’s Grandmother and the founding principle of the Norwood school in Maryland had an impact on her young professional life.

3:45 Good handshakes show that you’re not afraid of being seen and heard.

5:08 Caroline recounts how Uncle Platt set the world record for the high jump.

6:02 [On overcoming bulimia and telling the story – “I had to begin unpacking how not just for myself, but for other people.”

7:04 “You have to learn to integrate recovery into a life which is part and parcel of how people connect with other people.”

8:49 “There’s no danger of relapse for me. I’m fully recovered.”

9:33 “When we don’t talk about things that are part of our backstory, we connote shame.”

10:07 “I created habits that pertain to excellence.”

11:24 “The fastest way to change your behavior is to change your environment and the quality of the people around you.” 

13:58 How humility plays a role in grit.

16:32 The main components of grit as espoused by Angela Duckworth

17:42 “I don’t think grit is a good quality unless it’s used in the process of pursuing good goals for the right reasons. “

18:45 “There’s a kind of grit that’s really dangerous in the wrong person for the wrong reasons.”

20:05 The story of Elizabeth Holmes and Theranos as an example of bad grit.

22:03 “Bad grit repels people.”

23:17 “The most meaningful goals are also the hardest goals.

24:39 “We have a generation I feel that was brought up to dumb down standards of excellence.”

25:58 How to hire for grit in companies.

27:06 “It’s really important to ask people not just what they have overcome but who else have they helped to overcome.”

28:16 Lightning Round

Expert Bio

Caroline is one of the world’s leading positive psychology experts on Goals & Grit ™. She’s spent more than 30 years helping individuals, leaders, and companies to cultivate grit, one of the top indicators of success. Caroline is the author of six books including Getting Grit (Sounds True 2017), Creating Your Best Life (Sterling 2009), Positively Caroline (Cogent 2013), and My Name is Caroline (Doubleday 1988). Live Happy Magazine named Creating Your Best Life one of the top 10 goal setting books ever published and Getting Grit one of the 10 books that would change your life in 2017. Caroline’s work has been featured in media around the world including BBC World News, The New York Times, The Washington Post, NBC, NPR, and CNN.
Angela Duckworth, the winner of the 2013 MacArthur Genius grant for her research on grit, said of Caroline: “I don’t know anybody who has thought more than [Caroline] about how to apply the scientific research on grit and achievement to our own lives!”
Caroline’s TEDx Talk “The Moments That Make Champions” explores the three things that we can choose to do differently to improve our chances of developing grit. Caroline has worked with clients around the world, including Morgan Stanley, Lululemon, The Wharton School/UPENN, RE/MAX, Booz Allen, Young Presidents’ Organization, Harvard Law School, and Swisse Wellness.
Caroline has a Masters of Applied Positive Psychology from the University of Pennsylvania and graduated magna cum laude from Harvard. She is a top-ranked Masters Swimmer in multiple events, has a black belt in Hapkido and has more than three decades of unbroken recovery from bulimia.

For more information, visit Caroline Miller’s website.

Contact Info for Caroline Miller

Web address: http://www.carolinemiller.com/

Travels from: Washington, DC

Phone: (214) 543-0844

Social Media links:

LinkedIn Facebook YouTube

Resources Mentioned by Caroline Miller:

 

The moments that make champions | Caroline Adams Miller | TEDxGramercy

Episode 184: Soul Health – Interview with Dr. Katherine T Kelly

Pioneer of Soul Health

Bill Ringle and Katherine T Kelly discuss the “Soul Health Model” of gaining insight and strength to apply in our business and personal life.

Expert Bio

Dr. Katherine T. Kelly, Ph.D., M.S.P.H. has gone from the convent to Krispy Kreme in her career as a holistic health psychologist. She was named “the Pioneer of Soul Health” in 2013 after the publication of her book, Soul Health: Aligning with Spirit for Radiant Living, which has been featured on over 130 national and international radio shows and podcasts. She is a licensed health psychologist, consultant, author, speaker, and transformational travel leader.

She completed her Bachelor’s Degree in Psychology from the University of Southern Colorado (1992), and both her Master’s (1995) and a Doctorate in Counseling Psychology (1999) from Indiana State University. She also earned a Master of Science in Public Health degree (2000) from the University of Missouri-Columbia where she completed a Post-Doctoral Fellowship in the university’s Department of Family and Community Medicine, a top-rated residency training center for physicians. She has received specialized training from the Mind-Body Medical Institute of Harvard University, as well has been trained in various holistic, natural health and spiritual methods of healing. Dr. Kelly has authored several academic publications and is an ongoing contributor to local health and wellness magazines. She provides classes, workshops, and retreats throughout the United States and offers “Soul Health Journeys”—transformational travel excursions—throughout the world. The revised second edition of her book, Soul Health: Aligning with Spirit for Radiant Living will be available May 12, 2018.

Her career has taken her from being recruited to work for a Catholic convent, to a professor at a well-known medical school, to a psychologist, author, and speaker.

For more information, visit Dr. Katherine T Kelly’s website.

Contact Info for Dr. Katherine T Kelly

Web address: https://www.drkatherinetkelly.com/

Travels from: Winston-Salem, NC

Phone: (336) 406-8431

Contact:

LinkedIn Facebook Twitter YouTube Pinterest

Resources Mentioned by Dr. Katherine T Kelly:

Episode 183: The Road to Excellence: Featured Interview with David Mattson

President and CEO of the Sandler Organization

Bill Ringle and Dave Mattson discuss some of the crucial blind spots to building a successful business, as well as the 6 phases of the Excellence Process: Planning, Positions, People, Processes, Performetrics, Passion.
Key points that you’ll learn from this interview:
  • Growth is continuous, so training to succeed should also be continuous
  • You have to become comfortable talking about money to reach higher levels of success as a small business owner
  • Surprising how many companies fail to take advantage of creating an onboarding playbook for success and the many forms it can take
  • How a sales manager can successfully link an employee’s personal and corporate goals
  • The 6 P’s in the Excellence Process

Interview Insights

Click to Read the Show Notes

2:14 How his grandfather inspired Dave to have a strong work ethic.

3:55 “I came from a family of non-sales people.”

5:26 The importance of putting your own personality into sales.

5:39 How Dave started working with David Sandler.

7:09 Characteristics of entrepreneurs who need outside help

8:04 Why it’s essential for a team of sales people to use the same sales language.

9:54 How to recognize when you have a blind spot and what to do about it.

10:30 “Being an entrepreneur, it’s a lonely business.”

11:10 “People will work harder for themselves than they will for you.”

12:06 “In order to link the corporate goal to the personal goal, you should sit down and have a conversation that would look something like this.”

14:09 “Do you know the top 2 or 3 goals for the people who work for you? If not, you have a blind spot.”

15:21 “If you’re working on the business it’s really tough to work on the business.”

15:45 How having best practices allows your employees to mimic success.

17:06 “If someone’s stepping into that role, i want them to produce at the same level as the person who’s leaving that role.”

17:17 The 6 “P’s” in the excellence process.

18:19 “Where I want to be then affects where the company will be.”

22:12 How to set up your company’s practices so that if the leader or a pivotal employee leaves, the company isn’t paralyzed.

24:31 The Lightning Round

Expert Bio

David Mattson is the CEO and President of Sandler Training, an international training and consulting organization headquartered in North America. Since 1986, he has been a trainer and business consultant for management, sales, interpersonal communication, corporate team building and strategic planning throughout the United States and Europe. A Wall Street Journal bestselling author, his new book is The Road To Excellence: 6 Leadership Strategies To Build a Bulletproof Business.

For more information, visit David Mattson’s website.

Contact Info for David Mattson

Web address: https://www.sandler.com/about/our-story/dave-mattson

Travels from: Owning Mills, MD (Baltimore area)

Phone: 410-653-1993

Contact:

LinkedIn Twitter

Resources Mentioned by David Mattson:

Redeem Your Sandler Class Crash Offer: 

Click here to redeem your complimentary sales class with the Sandler Corporation!

Just message a nearby Sandler Training Center and say “I listened to Dave and Bill on the My Quest for the Best podcast, and I want to crash a class!”

Thanks so much for this generous offer, Dave!

  

Episode 182: Total Health Mastery – Interview with Arnoux Goran

Founder of Total Health Mastery USA

Bill Ringle and Arnoux Goran discuss the high costs of emotional baggage that we and our staff carry and the freedom and better performance that await once we release those burdens.
Key points that you’ll learn from this interview:
  • How to tell if you’ve actually gotten rid of negative emotional programming
  • Why you should learn to see your business as a mirror
  • The 7 Steps to Reprogramming Yourself
  • The difference between beliefs and thoughts/emotions
  • How to figure out what emotions stand in your way of being successful
  • What it means to be present in your body

Interview Insights

Click to Read the Show Notes

1:49 How Arnoux’s grandfather’s tendency towards helping inspired him as a youth, and his difficult upbringing gave him the life experience he needed to write his new book, The Answer.

3:51 How to test if you’ve rid yourself of negative programming.

5:16 “You don’t have to remember anything that happened to you to use the 7 steps to delete old programs, all you have to do is feel the emotion that you’re dealing with now.”

6:01 “You’re not the old anger, old fear, old sadness, old guilt, old shame.”

7:01 “We have to come from a different position to truly take the power and change our business.”

9:13 “If we could release our anger, we would then see reality as it is.”

9:44 “The seven steps is the basic manual for how to access programs on the computer and delete ones you don’t want.”

9:50 The 7 Steps to Reprogramming Yourself

11:03 Why it’s more difficult to eradicate a negative emotion that’s been around for decades.

11:35 “The human mind is most susceptible to unconscious programming up until ages 8-13.”

12:55 “Conscious beliefs are what you choose to believe, it’s what you choose to think about as reality or about life.”

13:15 [Paraphrasing Dr. Judd] – “It’s not that you have too many thoughts, it’s that you think the same thoughts every day.”

14:32 #upgradeyourpersonalplaylist

16:36 How Arnoux helped unblock a client who just couldn’t finish writing a book.

17:24 “Some of the unconscious programs we remove actually relate to many areas.”

18:39 Why it’s impossible to simply ignore your unconscious thoughts.

19:53 Questions to figure out what’s in your way of being successful.

22:18 3 ways to evaluate what emotions you’re experiencing.

24:05 The importance of quieting the mind.

25:36 Lightning Round

Expert Bio

Arnoux (are-know) Goran is the founder of Total Health Mastery USA and the inventor of The 5 Step Emotional Eraser: How to Cleanse the Body Without Cleansing Reactions and How to Overcome Addictions Without Willpower.

Arnoux’s difficult upbringing and an unforgettably traumatic experience led him to seek out ways to heal himself and to stop replaying the patterns of poverty, starvation, and depression from his childhood. After years of research, hard work, resilience, and prayers he finally “cracked the code” of the human mind and invented The 7 Steps to Reprogramming Yourself, designed to unlock the unconscious mind and remove old repeating negative thoughts and emotions.

He also designed the seminar series, Total Health Mastery which boasts over 20 courses. A few live events are offered each year. Arnoux has written over 20 books or mini-books which are only available in THMU. He has been a speaker on TV, Radio, at Fortune 500 companies and at major universities.

Arnoux earned his B.S. in Business Administration from the University of Washington and then took two years of pre-med courses at UW. He is a black belt in Martial Arts and became an instructor under the tutelage of Grandmaster Won Kuk Kim, son of Bok Man Kim, co-founder of Tae Kwon Do and author of Practical Tae Kwon Do. He went on to assist in opening several successful Martial Arts schools.

For more information, visit Arnoux Goran’s website.

Contact Info for Arnoux Goran

Web address: https://totalhealthmasteryusa.com/

Travels from: Santa Monica, CA

Phone: (858) 245-9926

Contact:

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Resources Mentioned by Arnoux Goran:

Moses Durazo 

Episode 181: Guide to Winning Clients – Interview with David A. Fields

Founder of Ascendant Consulting

David Fields and Bill Ringle discuss proven methods to winning clients for consultants.

Key points that you’ll learn from this interview:

  • Tried and tested ways of getting more prospects
  • What it means to have “learning conversations”
  • The number one attribute of a right prospect
  • How to know it’s time to upgrade your network
  • The 5 marketing musts in consulting.
  • How to set a basic dashboard to measure outreach
  • A better way to ask for referrals
  • The significance of putting your client first

Interview Insights

Click to Read the Show Notes

1:52 What David is excited about in his life and business right now.

2:10 “One of the benefits of running a small business is that the practice serves you if you do it right.”

3:28 How having a book in accessible spaces leads to an influx of inquiries.

4:15 What it means to have a learning conversation

5:21 “In order for me to remain a thought leader in consulting I have to talk to people and understand what they’re doing.”

5:58 Why David is interested in how people have failed.

6:51”You have to be willing to admit you don’t know, and you need to have a genuine desire to learn.”

7:44 “The obstacles are all internal.”

8:54 Why if you’re targeting smaller company prospects, you need to make sure they have big issues.

11:14 “The place to start is not by defining your target.”

11:20 “The number one attribute of a right prospect is that you can reach them.”

12:32 Why you need to reach the influencer and the decision maker and make A1 relationships.

13:47 Trade associations and the 5 marketing musts in consulting.

14:40 How David helped a small firm explode their business through trade associations.

16:14 Why trade media is still relevant.

17:18 Ways to measure the success of your outreach.”

18:08 “There’s a difference between goals and behaviors.”

20:10 “Most people absolutely suck at asking for referrals.”

21:53 “People who are interesting are people who are doing things.”

22:53 “Consulting is not about you.”

24:29 How you interact with people everyday, how you respond, affects your business.

25:49 “We are wired to think about ourselves.”

25:59 Lightning Round

 

David Field’s Bio

David A. Fields works with boutique consulting firms and individual consultants across the globe that are eager to accelerate growth, increase profit and create lucrative, lifestyle-friendly practices. He has guided consultancies ranging from one-person startups to the consulting divisions of some of the world’s largest companies.

David still advises corporate clients too. After climbing the ranks to become a partner at a prestigious consulting firm in Connecticut, David co-founded Ascendant Consulting, where he has attracted clients such as Abbott Laboratories, Church & Dwight, FMC, Warner Home Video, and many others.

David’s books include Amazon’s highest-rated book on the business of consulting released in the past 20 years: The Irresistible Consultant’s Guide to Winning Clients.

He also leads the Ascendant Consortium, a unique, “general contractor” model in which David acts as both a client and consultant on the same project. The consortium now includes more than 150 consultants whose clients are a Who’s Who of the global business world. The Ascendant Consortium was a breakthrough for David professionally, and in this model high-dollar, high-margin projects are the norm.

David received his Bachelor’s and Master’s degrees from Carnegie Mellon. (Go plaid!) He is a hockey fanatic and eats egregious amounts of chocolate.

For more information, visit David Field’s website.

Contact Info for David Fields

Web address: http://davidafields.com

Travels from: Ridgefield, CT

Phone: (203) 438-7236

Contact:

LinkedIn YouTube Twitter

Resources Mentioned by David Fields:

   

How to Talk So Kids Will Listen & Listen So Kids Will Talk

Episode 180: Cadence – Featured Interview with Pete Williams

Entrepreneur Advisor and Marketer

Pete Williams talks with Bill Ringle about how to add repeatable, understandable 10% wins in your business growth based on Cadence: A Tale of Fast Business Growth.
Key points that you’ll learn from this interview:
  • Pete Williams’ “7 Levers” approach to business growth
  • How telling a story can make a dry business topic become infinitely more interesting.
  • Why it’s important to step back and ask “What really drives profit in a business?”
  • The reason why focusing on achieving 10% wins is more sustainable long term.
  • Pete’s trusted tools for split testing

Interview Insights

Click to Read the Show Notes

1:53 Pete describes the impact business greats Richard Branson and Bill Gates had on his young entrepreneurial mind.

3:55 What Pete’s early retail jobs taught him about running a business.

5:36 “I’m a really big believer in stories.”

7:30 Summary of the relationship of JJ the bike store owner and Charlie the mentor featured in Pete’s book Cadence.

8:43 Why so many business owners deal with the “little feeling of overwhelm.”

9:02 “Most people don’t realize the need for that skill set before it’s too late.”

10:23 “What really drives profit in a business?”

11:15 “You don’t have to double your leads or double your traffic to get a 2x profit. You can [instead] increase 7 areas by 10%”

13:53 The impact of small wins.

14:57 The 7 Levers approach to business growth.

16:30 “All you need to do is increase each of those [levers] by 10%.”

17:49 “There’s only 7 things that grow profit, and only 7 things you have to manage, and measure.”

18:51 Tools you can buy to help manage and measure these levers.

20:14 Why you shouldn’t overcomplicate managing these levers.

20:37 “One of the reasons people think it’s scary is because they don’t want to look at the numbers in two months time and see minimal growth.”

21:31 “Small wins are what you need.” 

25:25 Why you should engage your whole team to work on increasing the levers together.

26:41 Pete’s trusted split testing tools. 

29.51 You shouldn’t change tools that are working just because you’re bored with it.

30:45 The Lightning Round!

Expert Bio

Pete Williams is an entrepreneur, advisor, and marketer who Forbes recently called, “one entrepreneur today that every marketer should be modeling,” while Inc. describes him as, “a savvy marketing strategist.”

A Southern Region Finalist in the Ernst & Young Entrepreneur of the Year Program, a Small Business ICON (Best-in-Class) Recipient, and an Australian Business Award Winner for Marketing Excellence, he is the co-founder of numerous businesses across varying industries—from telecommunications services to e-commerce.

Having been referred to as “Australia’s Richard Branson” in media publications, Pete first made a name for himself when, at age twenty-one, he sold Australia’s version of Yankee Stadium, the Melbourne Cricket Ground, for under $500—which you can read about in his first book, How to Turn Your Million-Dollar Idea Into a Reality (2007).

Pete’s companies include Infiniti Telecommunications, SimplyHeadsets.com.au, SpringCom Telecommunications, and Preneur Group (www.PreneurGroup.com), an advisory-consulting firm that guides business owners through the process of increasing profits, margins and other key indicators by using the 7 Levers approach to business growth.

For more information, visit Pete Williams’ https://cadencebook.com/.

Contact Info for Pete Williams

Web address: http://www.preneurgroup.com/

Travels from: St Kilda, Vic, Australia

Contact:

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Resources Mentioned by Pete Williams:

Buy Pete’s Book, Get the AudioBook for Free! 

Richard Branson

Bill Gates

Episode 179: Back in Control – Interview with Dr. David Hanscom

Orthopedic Spine Surgeon at Swedish Medical Center, Co-director of the Swedish Neuroscience Specialists Prehab Program

Bill Ringle and David Hanscom discuss how to overcome the true underlying causes of workplace anxiety to get back in control.
Key points that you’ll learn from this interview:
  • Some of the challenges physicians face when dealing with the stress of the industry.
  • How Dr. David Hanscom overcame the symptoms of stress suppression by creating “play pathways”
  • Why it’s important to see challenges as opportunities rather than burdens to be avoided. 
  • The “Ring of Fire” strategy for overcoming anxiety
  • The significance of the mirror neuron effect

Interview Insights

Click to Read the Show Notes

2:30 David recounts how his father, who was also a doctor, inspired him to grow up to become a physician.

3:15 “Spine surgery has changed dramatically over the last 30 years.”

4:03 Some of the challenges physicians face when dealing with the stress of the industry.

5:00 “What happens when you suppress stress, your body chemistry is still adverse, and people get sick.”

5:54 How David’s tendency to suppress stress led him from having no anxiety to having severe migraine headaches and panic attacks.

7:09 David recounts the symptoms of stress repression.

8:43 “Thoughts have the same effect on the brain as these physical threats do.”

11:19 How to redirect your inner stressful thoughts to a more positive outlook.

12:55 “There’s a positive link between sustained stress and auto-immune disorders.”

14:00 “Anxiety is the pain. Whether it’s a physical threat or a mental threat, anxiety is the pain.”

16:01 The Ring of Fire metaphor for dealing with stress and anxiety.

16:55 How David learned to enjoy every aspect of his job – “Pain pathways are permanent, but so are play pathways.”

19:15 “The bigger the adversity, the bigger the chance to practice the tools.”

19:47 Why it’s important to see challenges as an opportunity rather than a burden.

20:45 “If you’re not sleeping, this entire project is out the door, nothing works.”

23:03 Why David insists his patients don’t complain about their pain.

25:15 The mirror neuron effect.

26:35 David describes his morning mindfulness routine.

Expert Bio

Dr. David Hanscom is a board-certified orthopedic surgeon specializing in the surgical correction of complex spine problems in the cervical, thoracic, and lumbar spine. He has expertise in adult and pediatric spinal deformities such as scoliosis and kyphosis. A significant part of his practice is devoted to performing surgery on patients who have had multiple prior spine surgeries.

His earned his medical degree from Loma Linda University in 1979. His residency training began with internal medicine in Spokane, WA from 1979-1981. He has been performing complex spinal surgery since 1986. Around 2001 he began to share his own stress management tools with his patients that were in pain but had no indications for surgery. He also had spent most of his career with rehabilitation physicians learning non-operative care. By 2006 a structured spine treatment protocol evolved called the DOC project (Direct your Own Care). His book, Back in Control: A Surgeon’s Roadmap Out of Chronic Pain is the basis of the structured spine care program.

He is the founder of the Puget Sound Spine Society, which was formed in 1987. It is a non-profit educational group, which provides a regional forum for physicians from multiple specialties to share ideas regarding optimum spine care.

For more information, visit David Hanscom’s website.

Contact Info for Dr. David Hanscom

Web address: http://www.backincontrol.com/

Travels from: Seattle, WA

Phone:(206) 890-1892

Contact:

LinkedIn Facebook Twitter YouTube

Resources Mentioned by Dr. David Hanscom:

The Ring of Fire 

Episode 178: The Efficiency Paradox – Interview with Edward Tenner

Scholar of the Smithsonian’s Lemelson Center for the Study of Invention and Innovation

Bill Ringle and Edward Tenner discuss the “Efficiency Paradox” and how it impacts business owners in practical ways.

Key points that you’ll learn from this interview:

  • The danger with relying too much on automated resume scans.
  • What to watch out for with the “tyranny of metrics” and how to counter it.
  • What false positives distort in medical tests and procedures.
  • How to recognize when efficiency has been pushed too far and what to do to protect your interests.

Interview Insights

Click to Read the Show Notes

2:18 How Edwards elementary school librarians socialized him into the love of books and the love of reading.

2:53 “I’m really an opinion writer and an interpreter.”

3:28 “Once people understand the historical background they have more confidence in dealing with the present.”

5:09 “You can think of this as a continuous R&D Laboratory.”

5:49 “The point of the book is that too much focus on short-term efficiency can make us less efficient in the long run.”


6:20 The art of inspired inefficiency

8:21 “I think too much reliance on Amazon means it’s very easy for someone to get into a groove, to have lots of things recommended that are sort of like what they had before.”

11:07 The importance of having a diversity of skills and mentalities in the workplace. 

11:37 The concept of peripheral vision, and the importance of creating opportunities for resourceful people.

13:13 “Sometimes if you’re focusing too much on the algorithm, you’re overlooking the opportunities for creative change.”

16:23 How to be intentional when using search engines.

17:12 “Find a well-established site and form a relationship with it.”

19:19 “When you’re evaluating anything based on metrics, it really pays to see what kinds of compromise might have been taken.”

20:49 “There are a lot of problems in the feedback of medical efficiency.”

23:49 “The most important thing for me in medicine is to be sure that the style of the doctor that you’re working with is a style you are comfortable with.”

Expert Bio

Edward Tenner is a distinguished scholar of the Smithsonian’s Lemelson Center for the Study of Invention and Innovation and a visiting scholar in the Rutgers University Department of History. He was a visiting lecturer in the Humanities Council at Princeton and has held visiting research positions at the Institute for Advanced Study and the University of Pennsylvania.
His essays and reviews have appeared in The New York Times, The Washington Post, The Wall Street Journal, The Atlantic, Wilson Quarterly, and Forbes.com. He has given talks for many organizations, including Microsoft, AT&T, the National Summit on White Collar Crime, the Smithsonian Associates, and TED.
His book, Why Things Bite Back: Technology and the Revenge of Unintended Consequences, written in part with a Guggenheim Fellowship, has been translated into German, Japanese, Chinese, Italian, Portuguese, and Czech.

For more information, visit Edward Tenner’s website.

Contact Info for Edward Tenner

Web address: http://www.edwardtenner.com/ and you can contact Edward Tenner regarding a speaking engagement via Leigh Speakers.

Travels from: Plainsboro, NJ

Phone: (609) 273-0051

Contact:

LinkedIn Twitter

Resources Mentioned by Edward Tenner:

  

 

Chris Clearfield

Episode 177: Meltdown: Interview with Chris Clearfield

Founder of System Logic, Co-Author of Meltdown

Bill Ringle and Chris Clearfield discuss the remarkable simplicity that can avert catastrophic business disasters, applicable of organizations of all sizes.
Key points that you’ll learn from this interview:
  • Complexity is unavoidable, so here is how to think about it in order to manage it successfully.
  • Why it is important to consider how many things have to go RIGHT for your project to succeed.
  • The importance of developing a test and feedback cadence in your work.
  • The myth of the open door policy.
  • How a Toronto hospital cut down unnecessary (and costly) x-rays by changing their protocol

Interview Insights

Click to Read the Show Notes

2:41 Chris tells about the time when a physics professor took the time to explain a difficult subject to him, and eventually took him under his wing, and the impact that had on his young mind.

3:56 “When you’re doing science, you don’t always have the answer, and sometimes you get an answer that you don’t expect…the world is not a straightforward and linear place.”

4:46 Chris describes his role working for James Street, and using computers to recognize how much things were worth.

6:58 “Once I understood the trading and I understood the infrastructure and the regulatory stuff and the way everything came together, I switched to a role where I was looking at these bigger questions of risk.”

9:00 How reading about aviation infrastructure, or lack thereof, in Asia allowed Chris to see the complexity inherent in the system.

9:24 “Why do some organizations do a great job of making decisions in really complex environments and managing risk and others do not?”

9:58 “Aviation has figured out how to manage some of these risks prospectively.”

11:00 The genesis of starting his own firm.

11:57 Chris recounts his interest in the BP oil spill. “I was really interested in understanding what happened, and as I dug in more and more…I became fascinated with how the accident happened.”

12:37 “The greatest environmentalist in the last 50 years, might’ve been someone at BP who said, ‘No, this isn’t the right way to do this.’”

13:53 The reason to buy down risk. “There are things happening in the world that [people] don’t quite understand that will affect their business.”

15:18 The importance of preparing for the “knock-on” consequences.

15:58 “It’s not about figuring out what hatch to close, it’s about developing a different perspective and saying: ‘Oh, these things might interact in a way that causes a big problem.’”

16:24 “We wear a seatbelt not because we know the exact kind of accident we’re going to get into, we wear a seatbelt because we want to protect ourselves regardless of the accident.”

17:34 On the post-disaster case study. “I think what that training did was give them the confidence they needed so that they were able to, the next time these things came up, not only deal with it in real time but see the precursors.”

19:12 “In this day and age, there is so much more interconnectedness and complexity.”

20:02 How the Meltdown Quiz can you help you think better about your existing systems. “How many things in this project have to go right for this project to succeed?”

22:28 “We need to add structure to our thinking…we do a lot of work with leaders to help them develop a process to add that structure to their thinking.”

23:05 How to avoid falling into the trap of making the situation more complex than it needs to be.”

26:10 What it means to, as Cal Newport named it, “do deep work.”

27:16 How Chris tracks his deep work hours.

27:53 “I realized that my morning routine with my five-year-old son looked a lot like a crisis.”

30:44 Why you should start your meetings a little bit differently.”

33:18 How doctors in Toronto figured out that asking patients a handful of questions could quickly determine whether or not the patient needed an x-ray.

35:00 “An open door policy is not enough.”

37:25 Chris’s three big takeaways.

Expert Bio

Before starting System Logic, Chris worked as a derivatives trader at a prestigious proprietary trading firm focused on understanding and hedging risk. After years as a trader in New York, Tokyo, and Hong Kong, his role matured from trading to analyzing the financial and regulatory risks inherent in the business of technologically complex high-speed trading to devising policies that mitigate those risks.

He co-authoredMeltdown: Why Our Systems Fail and What We Can Do About It with András Tilcsik, a Toronto business-school professor, to tell us how and why.

He graduated from Harvard College, where he studied physics and biology and is a licensed commercial pilot. He now lives and works in Seattle, WA with his family.

For more information, visit the Rethink Risk website.

Contact Info for Chris Clearfield

Web address: https://www.rethinkrisk.net/

Travels from: Seattle, WA

Phone: 646-543-4250

Contact:

LinkedIn 

Resources Mentioned by Chris Clearfield:

Meltdown Deep Work

Take the Meltdown Quiz! 

Featured Interview with Cal Newport 

 

Episode 176: A Life Worth Living – Interview with Carla Feagan

Author of A Life Worth Living

Bill Ringle and Carla Feagan discuss going beyond your comfort zone to create a life worth living and a business worth leading.

Key points that you’ll learn from this interview:

  • Carla’s best advice: open yourself up to opportunities
  • Contrasting the conditions in Cambodia and Vietnam with day-to-day troubles in US-based businesses
  • What one client did who was not feeling worthy of financial success

Interview Insights

Click to Read the Show Notes

  3:14 “I knew nothing about the business or the industry, I just jumped in and did it.”

4:03 How Carla’s decision to eliminate her need to constantly save money she freed her self up to have more adventures and new experiences.

6:04 How Carla’s close friend encouraged her to write the book. – “You need to allow people to see that they’re not the only ones who have gone through traumatic circumstances in their life.”

7:20 On Writing the Book – “It was a truly cathartic experience because it allowed me to piece my life together.”

8:45 Why Carla would change nothing about her tumultuous past in light of her brilliant present.

9:40 “When I came back [from my trip] I didn’t want to jump back into the old world of making money just to be making money, I wanted to do something that I was passionate about. And I realized that would be something that would give back to people.”

11:31 How Carla’s traumatic childhood gave her a negative sense about herself that she had to overcome as an adult, especially concerning her relationships.”

13:05 Carla’s tips for overcoming subconscious self-sabotage.

15:10 How Carla was able to help a client see a 20% increase in his business after a 2.5 month coaching investment with her.

17:10 The question business owners should ask – “Is there something from the past stopping me from getting to my next step?”

17:48 How Carla’s experiences in Vietnam, Cambodia, and Eastern Africa reshaped her worldview.

20:56 “It was the internal strength of the people that really resonated with me.”

22:06 “By being able to take yourself out and actually visiting and seeing those places and feeling the energies around there, it really does make a difference.”

23:45 “Most people find passion by being able to help others.”

25:23 “Look for ways you can give back, even to the community you’re in.”

26:13 Carla’s tips for staying on track and productive. – “I decide what my day is going to be like.”

Expert Bio

Carla Feagan was born in Changi, Singapore on a British RAF Base. After Singapore, her family moved to England and then to Canada when she was 7. Carla has lived all over Western and Central Canada including ten years in the North West Territories. She holds an honors degree in Computer Systems Technology and has been a speaker at Microsoft World Wide Partner Conferences. She has been acting CFO of a hospital and an airline and owned her own businesses. Carla also has over 20 years of research in order to set herself free from her past. In 2015, she left her job to experience her own EAT, PRAY, LOVE journey to 21 countries for a year. Carla currently lives and works remotely from Playa del Carmen, MX, understanding the true value in creating the life you want.

 

For more information, visit Carla Feagan’s website.

Contact Info for Carla Feagan

Web address: http://www.carlafeagan.com

Travels from: Carmen, Mexico

Phone:(707) 969-7972

Contact:

 Facebook Twitter

Resources Mentioned by Carla Feagan:

Episode 175: Life’s One Law – Interview with Dr. Phillip Agrios

Author of Life’s One Law

Dr. Phillip Agrios and Bill Ringle discuss a novel 6-step problem solving blueprint that guides business owners away from past troublesome decisions and tendencies and towards better closing rates, healthier management communications, and stronger business relationships.

Key points that you’ll learn from this interview:

Click here to take the What’s Your Sabotaging Trait and Its Antidote Quiz! 

  • A turning point from being at a low with great physical distress (carpel tunnel syndrome for a chiropractor), financially, maritally, and discovering a method to understanding and reversing those conditions.
  • How this method helped a lawyer who was unaware of his need for systems before he could grow his practice further
  • How the first draft of this book was written in 2 weeks
  • How it is a curable symptom to stay stuck in a particular “season” without guidance to transcend it.