263: Merrick Rosenberg on understanding personality types of your team to influence better outcomes
Merrick Rosenberg, author of The Chameleon: Life-Changing Wisdom for Anyone Who Has a Personality or Knows Someone Who Does
Merrick Rosenberg and Bill Ringle discuss making personality characteristics relatable, memorable, and useful day-to-day for small business leaders.
>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.
Top 3 Take-Aways from this Interview
- Knowledge of personality styles allows you to have greater understanding, empathy, and insight into dealing with your team, your customers, and other stakeholders.
- How you think, react, solve problems, and approach the world defines your creative expression.
- If managers are aware of the different behavioral traits, then difficult issues can be resolved before they turn into problems.
Tweet-Ready Insights from this EpisodeEvery organization contains individuals who prefer the status quo and if these individuals are in management positions, they can make everyday innovation and improvement impossible. >> #MQ4B Ep263 with Merrick Rosenberg… Click To Tweet How we communicate the necessary changes to these individuals is paramount. >> #MQ4B Ep263 with Merrick Rosenberg (@MerrickR), author of The Chameleon Click To Tweet Rather than trying to change other people, we can draw the best out of them by helping them capitalize on their natural strengths. >> #MQ4B Ep263 with Merrick Rosenberg (@MerrickR), author of The Chameleon Click To Tweet A person can be a game-changer in times of need or they will be the reason your top talent sticks around. >> #MQ4B Ep263 with Merrick Rosenberg (@MerrickR), author of The Chameleon Click To Tweet As a manager, think about the styles of people that you're working with and create an environment where they can thrive. >> #MQ4B Ep263 with Merrick Rosenberg (@MerrickR), author of The Chameleon Click To Tweet Take into account the personality styles of an entire organizations and its cultures to influence it better. >> #MQ4B Ep263 with Merrick Rosenberg (@MerrickR), author of The Chameleon Click To Tweet DISC styles are about learning who you are and how to communicate better with others. >> #MQ4B Ep263 with Merrick Rosenberg (@MerrickR), author of The Chameleon Click To Tweet When you satisfy a customer's needs, you get loyalty in return. >> #MQ4B Ep263 with Merrick Rosenberg (@MerrickR), author of The Chameleon Click To Tweet Take responsibility for creating a culture that accepts people for who they are. >> #MQ4B Ep263 with Merrick Rosenberg (@MerrickR), author of The Chameleon Click To Tweet Stand in the power of your personality style and face adversity authentically. >> #MQ4B Ep263 with Merrick Rosenberg (@MerrickR), author of The Chameleon Click To Tweet Self-knowledge will give you an edge against detractors. >> #MQ4B Ep263 with Merrick Rosenberg (@MerrickR), author of The Chameleon Click To Tweet
Read the Show Notes from this Episode
- Merrick shares the influence of his father’s example. [1:03]
- He shares how he applied the lessons he learned from his influencers [1:33]
- What sparked the idea of your book The Chameleon? [3:45]
- Does your model allow a combination of different personalities in one individual? [8:50]
- He talks about a dominant and secondary persona on how we relate to others changes based on the location/role [9:46]
- He explains the effect of working out of your style or role [10:50]
- Self-awareness and personal development [12:42]
- Case study [14:14]
- Shares a quote and comments about observing people without judgement [18:45]
- My Quest for the Best Lightning Round begins [22:51]
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Merrick Rosenberg is a keynote speaker and thought leader on personality styles and team development. He co-founded Team Builders Plus in 1991 and Take Flight Learning in 2012. He is the author The Chameleon and co-author of Taking Flight!.
Merrick has taught more than 100,000 people how to incorporate the personality styles in their work and lives. The DISC training program that Merrick designed, Taking Flight with DISC was recognized as the Best Personality Styles Training Program in the United States by Corporate Vision Magazine.
As CEO of Take Flight Learning, he led his organization to be selected by the Philadelphia Business Journal as one of the Fastest Growing Companies and Best Places to Work in the Philadelphia area. Under his leadership, his company was selected as the New Jersey Business of the Year by NJ Biz magazine. He received his MBA specializing in Organizational Development from Drexel University who selected him as the Alumni Entrepreneur of the Year.
Merrick has also been recognized as the NJ CEO of the Year by AI magazine and Delaware Valley HR Consultant of the Year by the Society for Human Resource Management.
In addition to speaking at conferences and events for companies, Merrick has spoken to groups, such as: TEDx, Association for Talent Development, Society for Human Resource Management, Vistage International, Project Management Institute, International Society for Performance Improvement, Employer’s Council, American Society for Quality, President’s Club, Pharma Forum, and Young Associates.
Publications regularly seek Merrick’s input, as he has been interviewed by: New York Times, Fast Company, Fortune, Huffington Post, Forbes, Herald Tribune, Wall Street Journal, InformationWeek, Inc., Parents, and Glamour. Merrick is also a sought-after guest on radio and television shows. His articles have been featured in PopSugar, Tech.co, Training, T&D, Business News Daily, Young Upstarts, JollyBoss, HR.com, Sales & Marketing Management, and My Customer.
He has worked with people at all levels, from line staff to senior managers at more than half of the Fortune 100 companies in the US and around the world. He has worked with small and large organizations in a variety of industries: AAA, Adidas, Alstom Power, Aramark, Bank of America, Cross Blue Shield, Campbell Soup Company, Colgate Palmolive, Comcast, ExxonMobil, Ford Motor Company, General Electric, GlaxoSmithKline, Hewlett-Packard, InterContinental Hotels Group, Johnson & Johnson, L’Oreal, Lockheed Martin, Lufthansa, Nabisco, NBCUniversal, Nestle Purina, Novartis, PECO Energy, Pepsi, Philadelphia Eagles, Reliance Standard Life, Roche, Samaritan Hospice, Temple University, UnitedHealthcare, and Verizon. Merrick has also worked with government agencies, such as the Environmental Protection Agency, Interpol, Social Security Administration, US Forest Service, as well as the US Army, Navy, Air Force, and Marines.
Contact Info for Merrick Rosenberg
Web address: http://www.takeflightlearning.com/
Travels from: Greater Philadelphia, U.S.