My Quest for the Best with Bill Ringle

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76: The Shifting Marketplace – Featured Interview with guest expert Scott Klososky

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Listen to this interview to learn:

  • How a dyslexic boss showed how to find a willing market and build a business from the ground up
  • What it took to sell to larger companies as a startup
  • Mistakes made and lessons learned from overly ambitious business expansion
  • What CEOs need to know now about leadership skills in the age of digital marketing and social media 

Scott Klososky talks with Bill Ringle about practices for becoming a smarter business leader using technology and your core strengths.

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75: Total Body – Interview with Joan Pagano

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Listen to this interview to learn:

  • The importance of continuous marketing.
  • How measuring concrete results really does make a difference to business growth.
  • That there really is time in your busy workday to exercise well.

Joan Pagano talks with Bill Ringle about how staying in touch and being responsive has led to great opportunities.

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74: Idea Haus – Interview with Kevin Popovic

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Listen to this interview to learn:

  • The evolution of a business based on fitting a passion and skillset into an eager marketplace through video and event production.
  • Secrets behind the vital sequence of developing the strategy, plan, executing, and then measuring the results.
  • Insights behind the scenes with satellite marketing.
  • How Kevin leveraged his video interviews to build a powerful brand and bottom line success for his clients.

Kevin Popović talks with Bill Ringle about a comprehensive approch to succesful marketing.

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73: Linked Strategies – Featured Interview with guest expert Nate Kievman

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Listen to this interview to learn:

  • Some of the standards you must clear to be considered a thought leader
  • The power of saying “no” to opportunities and how it helps you grow your business
  • What “platform maturity” allows you as an expert to do to serve even a larger customer base
  • How to convey trust, authority, and credibility using your LinkedIn profile
  • Emerging trends with LinkedIn that will allow businesses to build a larger platform in even less time than before

Nathan Kievman talks with Bill Ringle about growing a business and a brand based on the business social media network, LinkedIn.

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72: S-O-S Principle – Interview with Beverly Beuermann-King

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Listen to this interview to learn:

  • Tips for dealing with work-life balance
  • The SOS Principle as a long-term solution
  • Why focusing on the awesomeness around us helps bring about change with less resistance
  • A question that helps you and your team be more creative problem solvers

Beverly Beuermann-King talks with Bill Ringle about approaches that influence teams and organizations beyond the “flavor of the month.”

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71: Frequent Foreplay Miles – Interview with Shela Dean

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Listen to this interview to learn:

  • How major career changes can arise naturally out of aspects of earlier jobs.
  • How insights from your personal life can help grow your business.
  • Quick tips on racking up Frequent Foreplay Miles.

Shela Dean talks with Bill Ringle about career transitions and healthy relationships.

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70: The Female Vision – Interview with Sally Helgesen

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Listen to this interview to learn:

  • How senior leaders are looking to use women’s leadership more strategically.
  • How technology allows customers and prospective employees to evaluate the opportunities for doing business with your organization.
  • What a leading Scandinavian law firm changed in their business to allow people to make a greater contribution.
  • The connection between diversity, openness to change, extraordinary customer experience, and the future of business.

Sally Helgesen talks with Bill Ringle about how companies are responding to the demands of their clients for more diverse and responsive leadership.

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69: The 7 Minute Difference – Interview with Allyson Lewis

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Listen to this interview to learn:

  • How a friend Debbie helped teach how to take life to a new level of meaning and purpose
  • The MORE method of focusing in high-value activities
  • How to spend less time getting more done

Allyson Lewis talks with Bill Ringle about how to live a life of meaning in business and at home.

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68: Bouncing Back – Interview with Donna Marie Thompson

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Listen to this interview to learn:

  • How Donna bounced back from losing her mother, her fiancé, her home and her retirement funds.
  • The 5 E’s that will provide you with a map to bounce back from loss.
  • A few of the unexpected benefits of writing a book for an expert looking to break into a larger arena.
  • The key to overcoming the shame of loss.
  • A surprising distinction between a life or business loss and the feeling of grief.
  • Important things NOT to say when someone you care about is bouncing back from loss.

Donna Marie Thompson talks with Bill Ringle about bouncing back from loss.

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67: Making Ideas Happen – Featured Interview with guest expert Scott Belsky

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Listen to this interview to learn:

  • How Scott completed his creative project, the book Making Things Happen.
  • How to create a live event program with a waiting list of hundreds of creative professionals.
  • How Scott busted the top 5 myths about how to make creative ideas really happen.

Scott Belsky talks with Bill Ringle about the truth behind empowering creative professionals to make ideas happen.

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66: Business at the Speed of Now – Interview with John Bernard

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Listen to this interview to learn:

  • Why corporations hire consultants and how the best consultants serve organizations.
  • The 3 Gears of NOW Management.
  • What skews the perspective for organizational leaders.
  • The critical implications of adapting to the shift from a work culture of mass production to one of mass customization.

John Bernard talks with Bill Ringle about NOW Management and its implications for improved performance.

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65: Trail Blazers – Interview with Lenora Billings-Harris

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Listen to this interview to learn:

  • How to bridge gaps created by perception
  • Reminders of being your best by being who you authentically are
  • The importance of attending to your verbal and non-verbal messages and micromessages that you send
  • Examples of reaching out to emerging markets in a way that’s not (unintentionally) condescending
  • A technique for raising your awareness of what it feels like to be a minority so you can become a better leader

Lenora Billings-Harris talks with Bill Ringle about building self-esteem and building a successful career as a minority woman.

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64: RubySpeaks – Interview with Ruby Newell-Legner

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Listen to this interview to learn:

  • Ruby’s journey from swim coach to trainer of world-class companies, organizations, and associations, such as the Olympics, US Open, and the Superbowl.
  • The loyalty and retention trend impacting many industries in the recovering economy.
  • What premium suite ticket holders really value.
  • Why organizations that treat their staff well have happier customers.
  • How staff can inadvertently upset a customer by using the wrong word that is a near-universal hot button.
  • The two-step process Zappos uses to define job criteria to ensure good hires.

Ruby Newell-Legner talks with Bill Ringle about loyalty and retention trends in the hospitality and tourism industries and beyond.

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63: The Heart of Leadership – Interview with Elizabeth Jeffries

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Listen to this interview to learn:

  • What it means to “layer” learning.
  • The importance of cultivating curiosity.
  • Factors to consider when choosing an executive coach.
  • What helps executives thrive in a coaching relationship.

Elizabeth Jeffries talks with Bill Ringle about coaching high performers and rising stars.

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62: The Reactor Factor – Interview with Marsha Petrie Sue

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Listen to this interview to learn:

  • The TLC of Choice
  • How many people have mental terrorism going on in their own heads
  • What to do instead of trying to change others to suit your purposes
  • A philosophy of giving that helps Marsha contribute on such a big scale to her customers and clients and friends

Marsha Petrie Sue talks with Bill Ringle about using personal accountability as a competitive advantage in business and in your personal life.

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61: People in Progress – Interview with Terry Hawkins

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Listen to this interview to learn:

  • How getting new business can often be an indirect process, fueled by enthusiastic outreach
  • The benefit of focusing on improving the client’s situation
  • Using cartoon characters Pitman and Stickman to explain change to business teams
  • What happens to groups where the incentive system is out of synch with the company values
  • How effective business growth starts with effective hiring

Terry Hawkins talks with Bill Ringle about being a positive inflluence in organizations.

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60: You Can Always Sell More – Interview with Jim Pancero

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Listen to this interview to learn:

  • How to measure success during slow sales periods.
  • What sales people and self-taught swimmers have in common.
  • What question to ask your salesperson to quickly determine how strategically he or she is approaching customers.

Jim Pancero talks with Bill Ringle about sales effectiveness.

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59: The On Demand Brand – Interview with Rick Mathieson

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Listen to this interview to learn:

  • How Rick reached Tom Peters and formed the basis of a professional mentorship and friendship.
  • What the sustaining energy is that keeps people engaged and “in the conversation” both online and off line.
  • Contrasting examples of a company that bombed with their online effort and several that hit home runs.
  • The law of transparency online that allows even the smallest pizza shop to use these largely no-charge tools to build a fan base.

Rick Mathieson talks with Bill Ringle about the interesting journey from writer to digital marketing author and expert.

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58: Get Yourself Unstuck a Featured Interview with guest expert Libby Gill

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Listen to this interview to learn:

  • The one behavior to change that so many business people get trapped by
  • How two clients with similar backgrounds and challenges but drastically different results inspired You Unstuck
  • The differences in risk perception between business owners and business workers
  • What steps were taken to improve visibility through keynote speaking
  • The vital importance of delegating (and what idea to adopt to master this area)

Libby Gill talks with Bill Ringle about getting unstuck and moving in a postiive, productive, and authentic direction.

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57: The Acorn Principle – Interview with Jim Cathcart

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Listen to this interview to learn:

  • How a single decision helped Jim break through to a much more fullfilling and rewarding life.
  • What it means to create effective and profitable business relationships.
  • Steps to discovering your own potential.

Jim Cathcart talks with Bill Ringle about life lessons that lead to success in business and beyond.

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56: Career Mapping – Interview with Ginny Clarke

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Listen to this interview to learn:

  • How to adjust to the change from working in a corporate environment to launching a business.
  • The new world of work and what skills both companies and business owners will need to hone to succeed.
  • Three techniques that Ginny has used to differentiate her business in a crowded industry.

Ginny Clarke talks with Bill Ringle about taking one’s own advice to chart a career with greater satisfaction and fulfillment.

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55: Skirts in the Boardroom – Interview with Marshawn Evans

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Listen to this interview to learn:

  • What propelled and inspired Marshawn to excel in each phase of her career.
  • That in order to prosper, you have to share the authentic essence of who you are, not a copy of somebody else.
  • How to start to discover and articulate your purpose in life.

Marshawn Evans talks with Bill Ringle about the importance of creating our own economy to thrive in the larger economy.

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54: Customer Service, Who Really Cares? – Interview with Kit Grant

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Listen to this interview to learn:

  • The primary reasons that keep people from taking responsibility
  • How every choice has a consequence
  • What it means when everyone on a team is engaged personally in the mission
  • The importance of the leader setting the tone for the team or business 

Kit Grant talks with Bill Ringle about personal responsibility and initiative as foundations of strong teams and organizations.

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53: Contented Cows – Interview with Richard Hadden

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Listen to this interview to learn:

  • About the fundamentals of leadership and good customer service.
  • How diversification and targeting leads your business to greater success.
  • The importance of meaning and mentorship to employee retention.

Richard Hadden talks with Bill Ringle about the secrets of creating great places to work.

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52: Release Your Brilliance – Interview with Simon Bailey

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Listen to this interview to learn:

  • How customer service is a mindset, not a department.
  • How experiences – not words – convince others.
  • About uncovering your own brilliance.

Simon T. Bailey talks with Bill Ringle about uncovering your own brilliance thorugh business challenges.

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51: The Consulting Bible – Interview with Alan Weiss

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Listen to this interview to learn:

  • The best times to ask for a business referral, and how to lay the groundwork for receiving one.
  • Specific language to use to get good referrals and great prospects, and why that’s important.
  • What other options you can offer a buyer who is satisfied with the value you’ve added.
  • How Alan used referrals to personally invite Marshall Goldsmith and David Maister as presenters at his Thought Leadership conference.
  • The importance of community for professional and personal growth.

Alan Weiss talks with Bill Ringle about the attitudes and behaviors that lead to success through referrals and thought leadership.

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50: Suddenly in Charge – Interview with Roberta Matuson

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Listen to this interview to learn:

    • How living on her own without any “safety net” sparked the success imperative
    • What companies need to be thinking about as the economy improves in terms of hiring and retention
    • What leaders have been doing to do more with fewer resources
    • Why it is critical to get to the true source of employee dissatisfaction and how to approach the solution

      Roberta Matuson talks with Bill Ringle about creating exceptional workplaces where people can create extraordinary results.

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      49: Soft Sell – Interview with Tim Connor

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      Listen to this interview to learn:

      • The difference between a calling and a career
      • Tim’s favorite 3 questions for helping executives focus on needed change
      • Why the fear of failure is one of the most costly indulgences for business leaders
      • What is the litmus test for whether someone in business is fully engaged or not

      Tim Connor talks with Bill Ringle about the different facets that make up the “new normal” for business leaders.

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      48: The Responsible Business – Interview with Carol Sanford

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      Listen to this interview to learn:

      • How an early mentor introduced Carol to people, organizations, and systems that have nurtured a 30-year work plan.
      • The most important thing for a company that is embracing sustainability to keep in mind.
      • A reality about different ends of the organizational hierarchy that all businesses should understand.
      • What Internet transparancy is doing to shape how leaders communicate.

      Carol Sanford talks with Bill Ringle about integrating sustainable thinking, planning, and actions in large corporate projects.

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      47: Lead, Sell, or Get Out – Interview with Ron Karr

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      Listen to this interview to learn:

      • What dire family situation led Ron to start his career path.
      • The McKinsey study that shares a startling finding about providing value to the customer.
      • How to let customers have a sample of your value to build a business relationship.
      • The incredibly simple and powerful tactic of envisioning what you want to have happen in business and in your life.
      • How to create new opportunities rather than simply compete for existing ones.

      Ron Karr talks with Bill Ringle about preparing, positioning, differentiating, and succeeding at sales in the turbulent economy.

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      46: Getting Things Done – Interview with Mike Williams

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      Listen to this interview to learn:

      • The importance of learning “agility competency” in order to flourish in today’s work environment.
      • Smart steps to take when you find yourself in a situation where the rules and structures have changed (or vanished!).
      • How stretching beyond the comfort zone led to great opportunities.
      • Key points to consider as a founder transitions to a new role and brings in a CEO.
      • How the best practices of your business life can bring order and harmony to your family life, as well.

      Mike Williams talks with Bill Ringle about improving your personal and business productivity through the Getting Things Doneâ„¢ philosophy and methods.

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      45: Coloring Outside the Lines – Interview with Jeff Tobe

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      Listen to this interview to learn:

      • Why Jeff believes everyone is creative, not just a chosen few.
      • The question that helps a business leader shatter the limiting stereotype of how customers perceive his or her company.
      • The 2010 Gallup survey finding of only 42% of American workers engaged in their work.
      • The two key components of creativity and how to think through value delivery at every touchpoint.

      Jeff Tobe talks with Bill Ringle about how smart companies encourage creativity internally and focus on top customer experience externally.

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      44: Mastering the World of Selling – Interview with Eric Taylor

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      Listen to this interview to learn:

      • The characteristics needed to be successful in personal marketing and selling.
      • How Eric promoted Jeffrey Gitomer’s seminars for success.
      • The lesson of asking, “How can I provide value first?”

      Eric Taylor talks with Bill Ringle about his rapid growth in business through creating qualified leads,

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      43: Pivot – Featured Interview with guest expert Alan Zimmerman

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      Listen to this interview to learn:

        • The #1 complaint on the job for professionals and managers.
        • What to do about an attitude you want to change.
        • How western cultures and eastern cultures view attitude differently.
        • Practical ways to assess and manage your attitude in order to achieve more happiness and success.

          Dr. Alan Zimmerman talks with Bill Ringle about the vital role attitude has in both your personal satisfaction and professional life.

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          42: Zing Your Brand – Interview with Mary van de Wiel

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          Listen to this interview to learn:

          • How a brand anthropologist operates.
          • How to use the question “Why do you do what you do?” to uncover important core answers.
          • What makes people “lean into” a web site when it is well-executed.
          • The missed opportunity of not thinking you’re a brand if you’re “less than Nike.”

          Mary van de Wiel [aka Van] talks with Bill Ringle about the importance of branding and its applications.

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          41: Killing Giants – Interview with Stephen Denny

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          Listen to this interview to learn:

          • How being flexible allows you to respond to critial changes faster
          • What “brand tension” is and how it creates opportunities
          • How to respond to structural shifts in the market
          • What to do when you find that you’ve been trapped by your own success

          Stephen Denny talks with Bill Ringle about strategies that business leaders can use to make gains effectively against corporate competitors.

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          40: Talent is Overrated – Interview with Geoff Colvin

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          Listen to this interview to learn:

          • The three keys to high performance in business, sports, and the arts.
          • What to focus on when you want to improve your game in any area of your life.
          • The vital role that feedback and accountability play in reaching new levels.
          • What Geoff learned when he spoke with 3 self-made billionaires (Sir Richard Branson, Steve Case, and Ted Turner).

          Geoff Colvin talks with Bill Ringle about the role of deliberate practice in developing exceptional capabilities and results in business as well as other arenas.

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          39: Successful Blog – Interview with guest expert Liz Strauss

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          Listen to this interview to learn:

          • How blog writing on the Internet is like “Little House on the Prairie”.
          • Why “location, location, location” matters on the Internet, but it’s not where you live or work.
          • Valuable tools to use to boost your blog and Twitter visibility on the Internet.
          • The importance of speaking the language that your target market is using.
          • The secret of using “co-opetition” to exchange insights with peer experts.
          • How focusing on a niche helps raise your reputation faster.

          Liz Strauss talks with Bill Ringle about being successful as an entrepreneur blogger.

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          38: Capturing New Markets – Interview with Stephen Wunker

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          Listen to this interview to learn:

          • How success in embarking on new ventures leads to its own momentum.
          • What a South African bank did to expand its opportunities through looking at the problems its customers were facing from their perspective.
          • What it means to assess what doesn’t exist in the marketplace and how it might present a growth opportunity.
          • The viewpoint of a company evaluating a new market strategy and the risks they have to weigh.
          • Whether your best bet is to take a superhighway or a country road or a combination of the two as you innovate towards growth.

          Stephen Wunker talks with Bill Ringle about new ways of thinking to be successful creating new ways to grow business.

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          37: Six Husbands Every Wife Should Have – Featured Interview with Dr. Steven Craig

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          Listen to this interview to learn:

          • How having a business career in advertising before launching his counseling career helped focus his business growth 
          • The benefits of hiring with adaptability in mind.
          • The mistake of having a list of desirable traits in a future mate as your sole criteria
          • Why providing your clients with a roadmap to change is a tools that gives them confidence
          • How rigid attitudes can be a trouble sign in personal and business relationships 

          Dr. Steven Craig talks with Bill Ringle about the healthy evolution of romantic relationships and of his businesses as a couples counselor and executive coach.

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          36: Small Town Rules – Interview with guest expert Barry Moltz

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          Listen to this interview to learn:

          • Reasons why entreprenuers are good at control
          • How one entrepreneur learned to really let her employees do their job and how it helped her business grow
          • Tips on hiring well in a small business
          • What all entrepreneurs can learn from how farmers do business (e.g.: they had multiple streams of income long before real estate investments were popular)
          • The importance of being able to operate anywhere and any when (with a nod to Chris Brogan)

          Barry Moltz talks with Bill Ringle about what entrepreneur leaders need to do in order to grow.

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          35: Sales Autopsy – Interview with Dan Seidman

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          Listen to this interview to learn:

          • The practical importance of creating an emotional context for the buying decision.
          • How taking initiative with ASTD led to writing a much-needed book that helps both the sales industry as well as his career.
          • The importance of attending to language in sales conversations and elsewhere.
          • Top objections can be anticipated and prepared for to allow you to be more confident.
          • Why top sales pros can predict the future.

          Dan Seidman talks with Bill Ringle about what top sales pros know and do differently.

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          34: The Improvisation Edge – Interview with Karen Hough

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          Listen to this interview to learn:

            • How behavioral skills lead to success.
            • The necessity of stepping outside our comfort zone.
            • Why having fun at work is not only more enjoyable, but vital to gaining new insights and developing new forms of collaboration and teamwork.

            Karen Hough talks with Bill Ringle about building trust on individual, team, and organizational levels through improvisation, honesty, and acting in line with your values.

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            33: Management Rewired – Interview with Charles Jacobs

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            Listen to this interview to learn:

            • Surprising details on how our minds work.
            • The myth of economic maximizing rules.
            • How asking questions proved key at DEC and can help your team, too.
            • What motivates people to contribute even more than money.

            Charles Jacobs talks with Bill Ringle about how the latest discoveries in brain science inform better management practices.

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            32: Good Idea, Now What – Interview with Charles Lee

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            Listen to this interview to learn:

            • Why in most cases, the problem a company is facing isn’t necessarily the problem that needs to be fixed
            • What’s needed in order to overcome the recycling of ideas
            • Simple steps to be a better implementor of ideas
            • How to think more strategically about ideas
            • Key elements of ideation

            Charles Lee talks with Bill Ringle about clarifying ideas and taking action to benefit organizations.

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            31: Honesty Sells – Interview with guest expert Colleen Francis

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            Listen to this interview to learn:

            • How she decided to leave a successful career to start her business
            • The shipping company case study, where small spot sales were converted to larger, more frequent sales
            • What hurdles companies need to clear in order to approach sales with greater effectiveness 
            • A practical tip for helping salespeople move outside their comfort zone
            • The importance of dispelling the myth that selling is an innate skill, so your business can grow

            Colleen Francis talks with Bill Ringle about how to truly think big and take action to build a business that serves clients worldwide.

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            30: Boring to Bravo – Interview with Kristin J. Arnold

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            Listen to this interview to learn:

            • How keeping in touch can lead to new work.
            • The importance of always going the extra mile for clients and how it pays off.
            • What a focus on streamlining your business can do for you.

            Kristin Arnold talks with Bill Ringle about how staying in touch and being responsive has led to great opportunities.

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            29: How to Click with People – Interview with Dr. Rick Kirschner

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            Listen to this interview to learn:

            • How following your passion opens doors to new opportunities.
            • What Congress can learn about working productively with people with whom you strongly disagree on issues.
            • A three-step process for helping people and organizations change.
            • The risks of social media technology for young people today.

            Dr. Rick Kirschner talks with Bill Ringle about the art of change.

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            28: The Ring in the Bubble – Interview with Gary Bradt

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            Listen to this interview to learn:

            • How to turn a love of working with people into a career
            • What to listen for when your customer has critical feedback and important details to pick up
            • Why your goals must be important enough to pursue, and to be aware of your motivations
            • How telling the truth is a vital leadership practice

            Dr. Gary Bradt talks with Bill Ringle about leadership lessons learned while building a successful business as a well-known author, speaker, and advisor to senior management.

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