My Quest for the Best with Bill Ringle

Leadership

Practical leadership insights from 400+ expert conversations. Topics include building trust, developing teams, decision-making, and scaling as your business grows.

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How Women Rise

sally_helgesen

Listen to this interview to learn:

  • How senior leaders are looking to use women’s leadership more strategically.
  • How technology allows customers and prospective employees to evaluate the opportunities for doing business with your organization.
  • What a leading Scandinavian law firm changed in their business to allow people to make a greater contribution.
  • The connection between diversity, openness to change, extraordinary customer experience, and the future of business.

Sally Helgesen talks with Bill Ringle about how companies are responding to the demands of their clients for more diverse and responsive leadership.

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Cadence

Pete Williams, Entrepreneur Advisor, Marketer, and author of Cadence Pete Williams talks with Bill Ringle about how to add repeatable,

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Overcoming Diversity Fatigue

David Livermore talks with Bill Ringle about how awareness of values diversity drives business value.

Key points that you’ll learn from this interview:

The importance of taking inventory of your company culture.
How to recognize and overcome “diversity fatigue.”
The role of diversity metrics in business.
The key ingredient of shared objectives.
What Jeff Bezos missed with his “empty chair” technique

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Grab Your Customers’ Attention

adrian_ott

Listen to this interview to learn:

  • The five triggers that influence to what a customer will give his or her time and attention.
  • What led her to write The 24-Hour Customer.
  • How companies of all sizes can capitalize on mistakes or disruptions of service made by competition.

Adrian Ott talks with Bill Ringle about improving the customer experience.

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Following Small Business Trends

anita_campbell

Listen to this interview to learn:

  • How she made the successful transition from the corporate world to being a successful entrepreneur.
  • What other entrepreneurs want from learning materials and networking.
  • Four trends that are driven by different forces and are shaping what tools and strategies entrepreneurs use to grow.

Anita Campbell talks with Bill Ringle about small business trends and success.

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9 Steps to a Better Bottom Line

Dorriah Rogers talks with Bill Ringle about the principles and benefits described in Decide to Profit.
 
Key points that you’ll learn from this interview:
The impact a mentor had on Rogers’ life and career, and how he inspired her to be her own person.
How the Lego company used a single, unified goal to really turn things around.
The importance of not only giving everyone in the company or organization, not just the decision makers, a voice.
How to teach employees to tie their ideas to the overarching goal: making money.
Rogers’ 9 steps to a better bottom line.

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Focus on WOM

Joe Calloway, author of Magnetic, talks with Bill Ringle about being intentional about attracting new business and satisfying your existing customers.

Key points that you’ll learn from this interview:

The importance of committing to make every business experience to be a positive one for all involved
How to get more positive WOM (word of mouth)
The single most important strategic asset for many companies and how it relates to your relationship with your customers.
What he said to correct a misunderstanding, even when it came at significant out-of-pocket expense to replace 600 of the wrong title books sent to the meeting planner

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Tell Better Stories

mark_satterfield

Listen to this interview to learn:

  • How stories are a powerful tool to help people understand what you do
  • Ways to differentiate yourself effectively in a competitive market
  • Some of the best ways to find your authentic voice
  • How to use stories to grow your business, whether you work for a Fortune 500 or a small business

Mark Satterfield talks with Bill Ringle about the underappreciated value of stories for driving business growth.

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The Most Significant Trait of a Company Culture

Randy Pennington talks with Bill Ringle about how to make company culture work to increase productivity and morale.

Key points that you’ll learn from this interview:

The importance of company culture in attracting talent.
The risks of not changing fast enough as a team or company.
The 6 choices that need to be made regarding how a culture develops.
The single most significant trait of a company culture.
How structure and process are the building blocks of habits.
The executive team that rolled out training to emphasize its importance to the company.

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Try and Buy

Program Advisor and Author of Marketing Above the Noise >>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories

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Make Learning Sweet

erika_andersen

Listen to this interview to learn:

  • Why openness to new ideas is so important for business leaders.
  • How executives have started to put resources behind developing their own leaders and managers to succeed at a higher level.
  • What key inflection points made the biggest difference in growing Proteus in the last 10 years.
  • Six characteristics and skill sets of effective leaders.

Erika Andersen talks with Bill Ringle about principles, practices, and observations for cultivating leaders.

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What’s Your Big Idea?

Mark-Levy

Listen to this interview to learn:

  • How one consultant’s business went from earning from about $1800 to over $ 100,000 each month.

  • Where Mark learned to differentiate products

  • The single most important thing a business can do to have others seek them out for business.

  • What one consultant did to become #2 best-selling author on 800-CEO-Read.

  • How Jerry Garcia compares the Grateful Dead to licorice to help him think about marketing.

  • The “mentoring perspective” and how it helps stripe away generalizations and hyperbole.

  • What free writing can do for your business.

  • The importance of immersing yourself in reading.

Mark Levy talks with Bill Ringle about the dramatic difference effective positioning makes for a consultant, professional firm, or thought leader.

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Become a Presentologist

mark_sanborn

Listen to this interview to learn:

  • What clients really want to hear from consultants and what audiences want to hear from speakers.
  • Ways in which change itself has changed.
  • A key question that effective leaders ask daily to build a shared sense of vision and progress.
  • How leaders at any level can share what matters most to help an organization move more rapidly towards business success.

Mark Sanborn talks with Bill Ringle about effective ways to navigate uncertainty as you grow personally and professionally.

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Staying on the Bleeding Edge

Mitch Joel

Listen to this interview to learn:

  • How when you help brands stay on the leading edge, you often have to stay on the bleeding edge
  • Changes that are occuring between the pure play ad agencies vs. the digital agencies
  • Impact of reaching customers when they have many choices of screens, from desktop to iPad/tablet to mobile
  • Fundamental tenets of customer engagement that still guide online marketing strategies
  • What Walmart did differently to engage customers around a Mother’s Day campaign led by Twist Image

Mitch Joel talks with Bill Ringle about how brands use technology to form and develop direct relationships with customers.

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Clear Your Focus

Russell Bishop talks with Bill Ringle about alignment and empowerment within organizations as key growth drivers.

Listen to this interview to learn:

  • What it means to have a solo focus rather than an organizational focus
  • Why strategy and objectvies DON’T matter
  • A perspective on complaining that can transform the conversation into one of contribution
  • How good questions provoke clear thinking
  • Two simple questions to ask yourself to stay on track and productive
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How Good Managers Become Great Leaders

mike figliuolo2

Listen to this interview to learn:

  • The distinction between managing and leading, advocated by Admiral Grace Mary Hooper
  • Stages to building a profitable, scalable training company
  • What leaders did to deepen trust and improve communications at a Fortune 100 company
  • Why boundaries are so elusive for leaders and how to make them work better
  • The mindset needed to grow your company in a short period of time

Mike Figliuolo talks with Bill Ringle about the importance for leaders of understanding people as individuals in an organization. 

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What Do You Really Want?

Michael Bungay Stanier, author of The Coaching Habit, talks with Bill Ringle about how to strengthen your management effectiveness by giving less advice.

Key points that you’ll learn from this interview:

What it means when managers create an environment to stay focused, engaged, and learning as the standard
How to avoid being an advice-giving maniac
Tactics to get beyond the first answer to a deeper question (which is not the only answer and rarely the best answer)
Why your organization will become more productive when there is less of a rush to action
What makes up 50% of our waking behavior and rarely gets the attention it deserves

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Turning the Coin Over

Doug Conant2

Listen to this interview to learn:

  • How getting fired can lead to new and better opportunities
  • What it means to “turn the coin over” when presented with a problem
  • The two top qualities of mind that set exceptional leaders apart from well-intentioned leaders
  • How you can use the criteria to win in the marketplace in your own business
  • What resulted from combining the social agenda with the value agenda at Cambell’s Soup for employees and other stakeholders

Doug Conant talks with Bill Ringle about proven leadership principles that apply across the board, from Fortune 500 companies to start-ups.

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