Interview Insights
Top Takeaways
- The pandemic ushered in an era in which ‘respect’ is the currency that makes people stay in their job.
- Leaders who make an extra effort to keep their top performers usually do. No matter how high the pay, if employees feel that they are undervalued, disregarded, and disrespected, they move on. At least those with the most potential and ambition move on.
- Know your employees. Take a quick survey of what they like and dislike, or ask any questions that will give you a better understanding of who they are. This way, you’ll know how to give them respect in a way that matters most. Each person defines respect differently.
Show Notes from this Episode
- Merrylue shared about her friend Joanna who, during one of the darkest moments, reminded her that our quest is not to be perfect but only to be our best. [01:44]
- The pandemic accelerated changes that were already been building up tensions. Merrylue explains why today’s work environment is no longer “your grandfather’s workplace.” [07:26]
- Why is it important to avoid overloading top performers? [11:16]
- What is one of the dangers of top performers quitting? It tends to be a domino effect. After all, these are people their peers look up to. [13:40]
- What are stay interviews? What are some of the advantages stay interviews have over exit interviews? [17:20]
- Respect is defined differently by different people. Sally and Leroy’s answer to the question, “What is it that would be most respectful to you,” could not be further from each other. [20:15]
- What are the 3Rs that can be used to retain talent? Requirements, Rewards, and Respect. [24:16]
- CASE: Sandy works in the film industry in LA. She feels like she doesn’t get enough respect at work, so despite the excellent pay, she dreads her working hours. [27:52]
- CASE: Jim works for a start-up company. Unlike Sandy, Jim isn’t paid that much, but Jim loves his work. He is always looking forward to going to work, and that is because he feels like he is being treated like gold. [29:34]
- My Quest for the Best lightning round begins. [34:56]
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