My Quest for the Best with Bill Ringle

Episode 268

Understanding the principle behind the practice unlocks your growth potential with Karin Hurt

Karin Hurt, author of Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers and Customer Advocates.

Hosted by: Bill Ringle Released: July 27, 2020 Duration: 00:31:14

Episode Summary

Karin Hurt and Bill Ringle discuss applications of building courageous cultures where practical steps and insightful questions can be followed by small business leaders.

Authored by Karin Hurt

A former Verizon Wireless executive, Karin transformed customer service outsourcing (96M calls/year) to reach parity in quality with internal centers and developed a leading sales team that won the President’s Award for Customer Growth.

Her keynotes inspire leaders with proven and practical leadership techniques developed over her rich career as an executive, speaker, and strategic advisor.

Karin has a BA in Communication from Wake Forest University, an MA from Towson University in Organizational Communication, and additional graduate work at the University of Maryland, where she teaches in the Executive Education program.

She and her husband, David Dye, are dedicated to their philanthropic initiative, Winning Wells, which provides clean water wells to communities struggling with access to safe water throughout Southeast Asia.

Karin lives outside of Washington, DC. She knows the stillness of a yogi, the reflective road of a marathoner, and the joy of being a mom raising emerging leaders.


Web address: https://letsgrowleaders.com/

Travels from: Laurel, Maryland

Social Media Links: LinkedIn | Twitter | Facebook | Instagram | YouTube

Resources Mentioned During the Interview

Books Authored by Karin Hurt


Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers, and Customer Advocates by Karin Hurt

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