263: Merrick Rosenberg – Understanding the personality types of your team to influence better outcomes

Merrick Rosenberg, author of The Chameleon: Life-Changing Wisdom for Anyone Who Has a Personality or Knows Someone Who Does

Merrick Rosenberg and Bill Ringle discuss making personality characteristics relatable, memorable, and useful day-to-day for small business leaders.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top 3 Take-Aways from this Interview

  • Knowledge of personality styles allows you to have greater understanding, empathy, and insight into dealing with your team, your customers, and other stakeholders.
  • How you think, react, solve problems, and approach the world defines your creative expression.
  • If managers are aware of the different behavioral traits, then difficult issues can be resolved before they turn into problems.

Tweet-Ready Insights from this Episode

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Interview Insights

Read the Show Notes from this Episode

  • Merrick shares what he learned from the example of his father and grandfather. He absorbed the lessons of being in control of one’s own destiny and also how each dealt with the struggles of being a business owner. [1:03]
  • Merrick recalls realizing the importance of being in charge of your business in order to create a positive, productive culture while he was in a job where the morale was horrible. [1:33]
  • Merrick discuss what sparked the idea for The Chameleon. [3:45]
  • Merrick says that it is based on DISC and model allows for a combination of different personalities in one individual. [8:50]
  • Merrick describes a dominant and secondary persona and how we relate to others based on the situation and our role. [9:46]
  • Merrick shares the effects of working out of your style or role. [10:50]
  • Merrick speaks about self-awareness and personal development. [12:42]
  • Merrick talks about the case study of pharmaceutical sales reps (parrots) and account managers (owls) who used to be in constant conflicts until they were able to understand and appreciate each other’s differences and contributions. [14:14]
  • Merrick holds that “Observing others without judgement is the highest form of human intelligence.” – Jiddu Krishnamurti. [18:45]
  • My Quest for the Best Lightning Round begins [22:51]

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Expert Bio

Merrick Rosenberg is a keynote speaker and thought leader on personality styles and team development. He co-founded Team Builders Plus in 1991 and Take Flight Learning in 2012. He is the author The Chameleon and co-author of Taking Flight!.
Merrick has taught more than 100,000 people how to incorporate the personality styles in their work and lives. The DISC training program that Merrick designed, Taking Flight with DISC was recognized as the Best Personality Styles Training Program in the United States by Corporate Vision Magazine.
As CEO of Take Flight Learning, he led his organization to be selected by the Philadelphia Business Journal as one of the Fastest Growing Companies and Best Places to Work in the Philadelphia area. Under his leadership, his company was selected as the New Jersey Business of the Year by NJ Biz magazine. He received his MBA specializing in Organizational Development from Drexel University who selected him as the Alumni Entrepreneur of the Year.
Merrick has also been recognized as the NJ CEO of the Year by AI magazine and Delaware Valley HR Consultant of the Year by the Society for Human Resource Management.
In addition to speaking at conferences and events for companies, Merrick has spoken to groups, such as: TEDx, Association for Talent Development, Society for Human Resource Management, Vistage International, Project Management Institute, International Society for Performance Improvement, Employer’s Council, American Society for Quality, President’s Club, Pharma Forum, and Young Associates.
Publications regularly seek Merrick’s input, as he has been interviewed by: New York Times, Fast Company, Fortune, Huffington Post, Forbes, Herald Tribune, Wall Street Journal, InformationWeek, Inc., Parents, and Glamour. Merrick is also a sought-after guest on radio and television shows. His articles have been featured in PopSugar, Tech.co, Training, T&D, Business News Daily, Young Upstarts, JollyBoss, HR.com, Sales & Marketing Management, and My Customer.
He has worked with people at all levels, from line staff to senior managers at more than half of the Fortune 100 companies in the US and around the world. He has worked with small and large organizations in a variety of industries: AAA, Adidas, Alstom Power, Aramark, Bank of America, Cross Blue Shield, Campbell Soup Company, Colgate Palmolive, Comcast, ExxonMobil, Ford Motor Company, General Electric, GlaxoSmithKline, Hewlett-Packard, InterContinental Hotels Group, Johnson & Johnson, L’Oreal, Lockheed Martin, Lufthansa, Nabisco, NBCUniversal, Nestle Purina, Novartis, PECO Energy, Pepsi, Philadelphia Eagles, Reliance Standard Life, Roche, Samaritan Hospice, Temple University, UnitedHealthcare, and Verizon. Merrick has also worked with government agencies, such as the Environmental Protection Agency, Interpol, Social Security Administration, US Forest Service, as well as the US Army, Navy, Air Force, and Marines.

Contact Info for Merrick Rosenberg

Web address: http://www.takeflightlearning.com/

Travels from: Greater Philadelphia, U.S.

Social Media Links

​Books Authored by Merrick Rosenberg

Resources Mentioned During the Interview

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