Robbie Kellman Baxter, author of The Forever Transaction: How to Build a Subscription Model So Compelling, Your Customers Will Never Want to Leave >>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. Robbie Kellman Baxter and Bill Ringle break down a case study of how to …
@robbiebax shares on #MQ4B Ep255 My Quest for the Best, the podcast for ambitious small business leaders. Listen in: https://www.myquestforthebest.com/itunesSubscribe on iTunes or your favorite podcast app.
@robbiebax shares on #MQ4B Ep255 My Quest for the Best, the podcast for ambitious small business leaders. Listen in: https://www.myquestforthebest.com/itunesSubscribe on iTunes or your favorite podcast app.
@robbiebax shares on #MQ4B Ep255 My Quest for the Best, the podcast for ambitious small business leaders. Listen in: https://www.myquestforthebest.com/itunesSubscribe on iTunes or your favorite podcast app.
@robbiebax shares on #MQ4B Ep255 My Quest for the Best, the podcast for ambitious small business leaders. Listen in: https://www.myquestforthebest.com/itunesSubscribe on iTunes or your favorite podcast app.
@robbiebax shares on #MQ4B Ep255 My Quest for the Best, the podcast for ambitious small business leaders. Listen in: https://www.myquestforthebest.com/itunesSubscribe on iTunes or your favorite podcast app.
@robbiebax shares on #MQ4B Ep255 My Quest for the Best, the podcast for ambitious small business leaders. Listen in: https://www.myquestforthebest.com/itunesSubscribe on iTunes or your favorite podcast app.
@robbiebax shares on #MQ4B Ep255 My Quest for the Best, the podcast for ambitious small business leaders. Listen in: https://www.myquestforthebest.com/itunesSubscribe on iTunes or your favorite podcast app.
@robbiebax shares on #MQ4B Ep255 My Quest for the Best, the podcast for ambitious small business leaders. Listen in: https://www.myquestforthebest.com/itunesSubscribe on iTunes or your favorite podcast app.
@robbiebax shares on #MQ4B Ep255 My Quest for the Best, the podcast for ambitious small business leaders. Listen in: https://www.myquestforthebest.com/itunesSubscribe on iTunes or your favorite podcast app.
@robbiebax shares on #MQ4B Ep255 My Quest for the Best, the podcast for ambitious small business leaders. Listen in: https://www.myquestforthebest.com/itunesSubscribe on iTunes or your favorite podcast app.
@robbiebax shares on #MQ4B Ep255 My Quest for the Best, the podcast for ambitious small business leaders. Listen in: https://www.myquestforthebest.com/itunesSubscribe on iTunes or your favorite podcast app.
[pullquote align=”normal” cite=”Robbie Kellman Baxter, on My Quest for the Best”]“You have to know who your best customer is, and be able to measure customer goodness.”[/pullquote]
[pullquote align=”normal” cite=”Robbie Kellman Baxter, on My Quest for the Best”] “If you depend on having relationships with your customers to be successful, then this is important to you.”[/pullquote]
[pullquote align=”normal” cite=”Robbie Kellman Baxter, on My Quest for the Best”] “If you focus on knowing who your customers really are and serving them for the long term, your customers tell you what they want next.”[/pullquote]
[pullquote align=”normal” cite=”Robbie Kellman Baxter, on My Quest for the Best”] “What if the person I cared about most in the world were my customer, how would I structure the work for that person to give them the best value?”[/pullquote]
[pullquote align=”normal” cite=”Robbie Kellman Baxter, on My Quest for the Best”] “It was a very big driver in the direction of my business because I fell in love with [Netflix’s] business model and I fell in love with the very rigorous, analytical approach to what I call a membership economy.”[/pullquote]
Today I want you to learn from Robbie Kellman Baxter, a leading proponent of the membership economy who’s certain that taking a long-term approach to member needs is key to building your business. She believes that by building lasting relationships with loyal customers is the surefire way to provide enduring value. It may seem like …
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