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199: Highly Sensitive Entrepreneurs – Featured Interview with Heather Dominick

Founder of A Course In Business Miracles®

Bill Ringle and Heather Dominick discuss the nuances of being a highly sensitive entrepreneur and how to use your abilities to thrive in business as other relationships.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • How to identify highly sensitive entrepreneurs
  • What to do when struggling with emotional overwhelm as a highly sensitive person
  • The roles of Royal Advisors and what they do for the world
  • The 3 HSE Coping Mechanisms
  • How a Highly Sensitive Dentist was able to overcome her tendency towards combo plattering and unify the office

Tweet-Ready Insights from this Episode

Interview Insights

Read the Show Notes from this Episode

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Expert Bio 

Can you be highly successful in business and highly spiritual at the same time. Let’s take this question a step further. Is there a direct relationship between your spirituality and great success?

Heather Dominick is a woman who is impressively successful, and highly spiritual. A former high school drama teacher who collaborated with none other than Bette Midler. A graduate of NYU where she received her first coach training. Heather is the winner of the 2015 Best of Manhattan Coaching Award and creator of the 2014 Stevie award winning virtual event A Course In Business Miracles®: 21-Day Discovery Series that attracted close to 6,000 official registrants from all around the world including: Iceland, Nigeria, Russia, Asia, South America, Australia, Europe and the U.S.

She has appeared on Lifetime Television and has been published in numerous books including Stepping Stones to Success alongside Deepak Chopra

An exceptional facilitator and teacher Heather is known for creating a safe, sacred community for true transformation whether she is teaching a Business Miracles® Class, delivering training online or in-person or mentoring members of her Business Miracles Community in her various Mentoring Programs. She has helped thousands of HSE®s release life-long limiting beliefs, overcome fears and learn how to build their business in a way that actually feels so good that they can’t help but create solid, sustainable, high level financial success.

Heather is also the founder and leader of the Highly Sensitive Entrepreneur® movement.

For more about Heather Dominick visit her website.

Contact Info for Heather Dominick

Web address: www.businessmiracles.com

Travels from: New York, NY

Social Media Links:

Resources Mentioned During the Interview

[yuzo_related]

182: Total Health Mastery – Interview with Arnoux Goran

Founder of Total Health Mastery USA

Bill Ringle and Arnoux Goran discuss the high costs of emotional baggage that we and our staff carry and the freedom and better performance that await once we release those burdens.
Key points that you’ll learn from this interview:
  • How to tell if you’ve actually gotten rid of negative emotional programming
  • Why you should learn to see your business as a mirror
  • The 7 Steps to Reprogramming Yourself
  • The difference between beliefs and thoughts/emotions
  • How to figure out what emotions stand in your way of being successful
  • What it means to be present in your body

Interview Insights

Click to Read the Show Notes

1:49 How Arnoux’s grandfather’s tendency towards helping inspired him as a youth, and his difficult upbringing gave him the life experience he needed to write his new book, The Answer.

3:51 How to test if you’ve rid yourself of negative programming.

5:16 “You don’t have to remember anything that happened to you to use the 7 steps to delete old programs, all you have to do is feel the emotion that you’re dealing with now.”

6:01 “You’re not the old anger, old fear, old sadness, old guilt, old shame.”

7:01 “We have to come from a different position to truly take the power and change our business.”

9:13 “If we could release our anger, we would then see reality as it is.”

9:44 “The seven steps is the basic manual for how to access programs on the computer and delete ones you don’t want.”

9:50 The 7 Steps to Reprogramming Yourself

11:03 Why it’s more difficult to eradicate a negative emotion that’s been around for decades.

11:35 “The human mind is most susceptible to unconscious programming up until ages 8-13.”

12:55 “Conscious beliefs are what you choose to believe, it’s what you choose to think about as reality or about life.”

13:15 [Paraphrasing Dr. Judd] – “It’s not that you have too many thoughts, it’s that you think the same thoughts every day.”

14:32 #upgradeyourpersonalplaylist

16:36 How Arnoux helped unblock a client who just couldn’t finish writing a book.

17:24 “Some of the unconscious programs we remove actually relate to many areas.”

18:39 Why it’s impossible to simply ignore your unconscious thoughts.

19:53 Questions to figure out what’s in your way of being successful.

22:18 3 ways to evaluate what emotions you’re experiencing.

24:05 The importance of quieting the mind.

25:36 Lightning Round

Expert Bio

Arnoux (are-know) Goran is the founder of Total Health Mastery USA and the inventor of The 5 Step Emotional Eraser: How to Cleanse the Body Without Cleansing Reactions and How to Overcome Addictions Without Willpower.

Arnoux’s difficult upbringing and an unforgettably traumatic experience led him to seek out ways to heal himself and to stop replaying the patterns of poverty, starvation, and depression from his childhood. After years of research, hard work, resilience, and prayers he finally “cracked the code” of the human mind and invented The 7 Steps to Reprogramming Yourself, designed to unlock the unconscious mind and remove old repeating negative thoughts and emotions.

He also designed the seminar series, Total Health Mastery which boasts over 20 courses. A few live events are offered each year. Arnoux has written over 20 books or mini-books which are only available in THMU. He has been a speaker on TV, Radio, at Fortune 500 companies and at major universities.

Arnoux earned his B.S. in Business Administration from the University of Washington and then took two years of pre-med courses at UW. He is a black belt in Martial Arts and became an instructor under the tutelage of Grandmaster Won Kuk Kim, son of Bok Man Kim, co-founder of Tae Kwon Do and author of Practical Tae Kwon Do. He went on to assist in opening several successful Martial Arts schools.

For more information, visit Arnoux Goran’s website.

Contact Info for Arnoux Goran

Web address: https://totalhealthmasteryusa.com/

Travels from: Santa Monica, CA

Phone: (858) 245-9926

Contact:

LinkedIn Facebook Twitter Pinterest

Resources Mentioned by Arnoux Goran:

Moses Durazo 

179: Back in Control – Interview with Dr. David Hanscom

Orthopedic Spine Surgeon at Swedish Medical Center, Co-director of the Swedish Neuroscience Specialists Prehab Program

Bill Ringle and David Hanscom discuss how to overcome the true underlying causes of workplace anxiety to get back in control.
Key points that you’ll learn from this interview:
  • Some of the challenges physicians face when dealing with the stress of the industry.
  • How Dr. David Hanscom overcame the symptoms of stress suppression by creating “play pathways”
  • Why it’s important to see challenges as opportunities rather than burdens to be avoided. 
  • The “Ring of Fire” strategy for overcoming anxiety
  • The significance of the mirror neuron effect

Interview Insights

Click to Read the Show Notes

2:30 David recounts how his father, who was also a doctor, inspired him to grow up to become a physician.

3:15 “Spine surgery has changed dramatically over the last 30 years.”

4:03 Some of the challenges physicians face when dealing with the stress of the industry.

5:00 “What happens when you suppress stress, your body chemistry is still adverse, and people get sick.”

5:54 How David’s tendency to suppress stress led him from having no anxiety to having severe migraine headaches and panic attacks.

7:09 David recounts the symptoms of stress repression.

8:43 “Thoughts have the same effect on the brain as these physical threats do.”

11:19 How to redirect your inner stressful thoughts to a more positive outlook.

12:55 “There’s a positive link between sustained stress and auto-immune disorders.”

14:00 “Anxiety is the pain. Whether it’s a physical threat or a mental threat, anxiety is the pain.”

16:01 The Ring of Fire metaphor for dealing with stress and anxiety.

16:55 How David learned to enjoy every aspect of his job – “Pain pathways are permanent, but so are play pathways.”

19:15 “The bigger the adversity, the bigger the chance to practice the tools.”

19:47 Why it’s important to see challenges as an opportunity rather than a burden.

20:45 “If you’re not sleeping, this entire project is out the door, nothing works.”

23:03 Why David insists his patients don’t complain about their pain.

25:15 The mirror neuron effect.

26:35 David describes his morning mindfulness routine.

Expert Bio

Dr. David Hanscom is a board-certified orthopedic surgeon specializing in the surgical correction of complex spine problems in the cervical, thoracic, and lumbar spine. He has expertise in adult and pediatric spinal deformities such as scoliosis and kyphosis. A significant part of his practice is devoted to performing surgery on patients who have had multiple prior spine surgeries.

His earned his medical degree from Loma Linda University in 1979. His residency training began with internal medicine in Spokane, WA from 1979-1981. He has been performing complex spinal surgery since 1986. Around 2001 he began to share his own stress management tools with his patients that were in pain but had no indications for surgery. He also had spent most of his career with rehabilitation physicians learning non-operative care. By 2006 a structured spine treatment protocol evolved called the DOC project (Direct your Own Care). His book, Back in Control: A Surgeon’s Roadmap Out of Chronic Pain is the basis of the structured spine care program.

He is the founder of the Puget Sound Spine Society, which was formed in 1987. It is a non-profit educational group, which provides a regional forum for physicians from multiple specialties to share ideas regarding optimum spine care.

For more information, visit David Hanscom’s website.

Contact Info for Dr. David Hanscom

Web address: http://www.backincontrol.com/

Travels from: Seattle, WA

Phone:(206) 890-1892

Contact:

LinkedIn Facebook Twitter YouTube

Resources Mentioned by Dr. David Hanscom:

The Ring of Fire 

Chris Clearfield

177: Meltdown: Interview with Chris Clearfield

Founder of System Logic, Co-Author of Meltdown

Bill Ringle and Chris Clearfield discuss the remarkable simplicity that can avert catastrophic business disasters, applicable of organizations of all sizes.
Key points that you’ll learn from this interview:
  • Complexity is unavoidable, so here is how to think about it in order to manage it successfully.
  • Why it is important to consider how many things have to go RIGHT for your project to succeed.
  • The importance of developing a test and feedback cadence in your work.
  • The myth of the open door policy.
  • How a Toronto hospital cut down unnecessary (and costly) x-rays by changing their protocol

Interview Insights

Click to Read the Show Notes

2:41 Chris tells about the time when a physics professor took the time to explain a difficult subject to him, and eventually took him under his wing, and the impact that had on his young mind.

3:56 “When you’re doing science, you don’t always have the answer, and sometimes you get an answer that you don’t expect…the world is not a straightforward and linear place.”

4:46 Chris describes his role working for James Street, and using computers to recognize how much things were worth.

6:58 “Once I understood the trading and I understood the infrastructure and the regulatory stuff and the way everything came together, I switched to a role where I was looking at these bigger questions of risk.”

9:00 How reading about aviation infrastructure, or lack thereof, in Asia allowed Chris to see the complexity inherent in the system.

9:24 “Why do some organizations do a great job of making decisions in really complex environments and managing risk and others do not?”

9:58 “Aviation has figured out how to manage some of these risks prospectively.”

11:00 The genesis of starting his own firm.

11:57 Chris recounts his interest in the BP oil spill. “I was really interested in understanding what happened, and as I dug in more and more…I became fascinated with how the accident happened.”

12:37 “The greatest environmentalist in the last 50 years, might’ve been someone at BP who said, ‘No, this isn’t the right way to do this.’”

13:53 The reason to buy down risk. “There are things happening in the world that [people] don’t quite understand that will affect their business.”

15:18 The importance of preparing for the “knock-on” consequences.

15:58 “It’s not about figuring out what hatch to close, it’s about developing a different perspective and saying: ‘Oh, these things might interact in a way that causes a big problem.’”

16:24 “We wear a seatbelt not because we know the exact kind of accident we’re going to get into, we wear a seatbelt because we want to protect ourselves regardless of the accident.”

17:34 On the post-disaster case study. “I think what that training did was give them the confidence they needed so that they were able to, the next time these things came up, not only deal with it in real time but see the precursors.”

19:12 “In this day and age, there is so much more interconnectedness and complexity.”

20:02 How the Meltdown Quiz can you help you think better about your existing systems. “How many things in this project have to go right for this project to succeed?”

22:28 “We need to add structure to our thinking…we do a lot of work with leaders to help them develop a process to add that structure to their thinking.”

23:05 How to avoid falling into the trap of making the situation more complex than it needs to be.”

26:10 What it means to, as Cal Newport named it, “do deep work.”

27:16 How Chris tracks his deep work hours.

27:53 “I realized that my morning routine with my five-year-old son looked a lot like a crisis.”

30:44 Why you should start your meetings a little bit differently.”

33:18 How doctors in Toronto figured out that asking patients a handful of questions could quickly determine whether or not the patient needed an x-ray.

35:00 “An open door policy is not enough.”

37:25 Chris’s three big takeaways.

Expert Bio

Before starting System Logic, Chris worked as a derivatives trader at a prestigious proprietary trading firm focused on understanding and hedging risk. After years as a trader in New York, Tokyo, and Hong Kong, his role matured from trading to analyzing the financial and regulatory risks inherent in the business of technologically complex high-speed trading to devising policies that mitigate those risks.

He co-authoredMeltdown: Why Our Systems Fail and What We Can Do About It with András Tilcsik, a Toronto business-school professor, to tell us how and why.

He graduated from Harvard College, where he studied physics and biology and is a licensed commercial pilot. He now lives and works in Seattle, WA with his family.

For more information, visit the Rethink Risk website.

Contact Info for Chris Clearfield

Web address: https://www.rethinkrisk.net/

Travels from: Seattle, WA

Phone: 646-543-4250

Contact:

LinkedIn 

Resources Mentioned by Chris Clearfield:

Meltdown Deep Work

Take the Meltdown Quiz! 

Featured Interview with Cal Newport 

 

176: A Life Worth Living – Interview with Carla Feagan

Author of A Life Worth Living

Bill Ringle and Carla Feagan discuss going beyond your comfort zone to create a life worth living and a business worth leading.

Key points that you’ll learn from this interview:

  • Carla’s best advice: open yourself up to opportunities
  • Contrasting the conditions in Cambodia and Vietnam with day-to-day troubles in US-based businesses
  • What one client did who was not feeling worthy of financial success

Interview Insights

Click to Read the Show Notes

  3:14 “I knew nothing about the business or the industry, I just jumped in and did it.”

4:03 How Carla’s decision to eliminate her need to constantly save money she freed her self up to have more adventures and new experiences.

6:04 How Carla’s close friend encouraged her to write the book. – “You need to allow people to see that they’re not the only ones who have gone through traumatic circumstances in their life.”

7:20 On Writing the Book – “It was a truly cathartic experience because it allowed me to piece my life together.”

8:45 Why Carla would change nothing about her tumultuous past in light of her brilliant present.

9:40 “When I came back [from my trip] I didn’t want to jump back into the old world of making money just to be making money, I wanted to do something that I was passionate about. And I realized that would be something that would give back to people.”

11:31 How Carla’s traumatic childhood gave her a negative sense about herself that she had to overcome as an adult, especially concerning her relationships.”

13:05 Carla’s tips for overcoming subconscious self-sabotage.

15:10 How Carla was able to help a client see a 20% increase in his business after a 2.5 month coaching investment with her.

17:10 The question business owners should ask – “Is there something from the past stopping me from getting to my next step?”

17:48 How Carla’s experiences in Vietnam, Cambodia, and Eastern Africa reshaped her worldview.

20:56 “It was the internal strength of the people that really resonated with me.”

22:06 “By being able to take yourself out and actually visiting and seeing those places and feeling the energies around there, it really does make a difference.”

23:45 “Most people find passion by being able to help others.”

25:23 “Look for ways you can give back, even to the community you’re in.”

26:13 Carla’s tips for staying on track and productive. – “I decide what my day is going to be like.”

Expert Bio

Carla Feagan was born in Changi, Singapore on a British RAF Base. After Singapore, her family moved to England and then to Canada when she was 7. Carla has lived all over Western and Central Canada including ten years in the North West Territories. She holds an honors degree in Computer Systems Technology and has been a speaker at Microsoft World Wide Partner Conferences. She has been acting CFO of a hospital and an airline and owned her own businesses. Carla also has over 20 years of research in order to set herself free from her past. In 2015, she left her job to experience her own EAT, PRAY, LOVE journey to 21 countries for a year. Carla currently lives and works remotely from Playa del Carmen, MX, understanding the true value in creating the life you want.

 

For more information, visit Carla Feagan’s website.

Contact Info for Carla Feagan

Web address: http://www.carlafeagan.com

Travels from: Carmen, Mexico

Phone:(707) 969-7972

Contact:

 Facebook Twitter

Resources Mentioned by Carla Feagan:

175: Life’s One Law – Interview with Dr. Phillip Agrios

Author of Life’s One Law

Dr. Phillip Agrios and Bill Ringle discuss a novel 6-step problem solving blueprint that guides business owners away from past troublesome decisions and tendencies and towards better closing rates, healthier management communications, and stronger business relationships.

Key points that you’ll learn from this interview:

Click here to take the What’s Your Sabotaging Trait and Its Antidote Quiz! 

  • A turning point from being at a low with great physical distress (carpel tunnel syndrome for a chiropractor), financially, maritally, and discovering a method to understanding and reversing those conditions.
  • How this method helped a lawyer who was unaware of his need for systems before he could grow his practice further
  • How the first draft of this book was written in 2 weeks
  • How it is a curable symptom to stay stuck in a particular “season” without guidance to transcend it.

Life's One Law

Interview Insights

Click to Read the Show Notes

4:20 What it is to have a sabotaging trait, and to find its antidote. –  “It’s there to really help us to get to the next level.”

6:49 The steps which led Dr. Phillip discover the 6 step blueprint.

8:30 “The steps are cyclical, you can start anywhere.”

9:00 Dr. Phillip explains the the six seasons and what each of them mean – Summer, Harvest, Autumn, Winter, Relinquish, and Spring.

11:14 How Dr. Phillip helped a salesman who had a tendency to give too much information away.

14:10 Dr. Phillip recounts the case of a scatterbrained client  – “Once he started going through a system, he became less overwhelmed.”

14:38 [The reason why some people don’t become successful] – “It’s more painful for them to become successful than to stay where they’re at.”

17:17 Dr. Philip describes the process of writing the book, and how the first draft only took two weeks.

18:47 [Case study of a single mom-trepreneur] “What she was doing in her personal life, she should be doing in her business, and what she was doing in her business, she should be doing in her personal life.”

20:18 “You don’t have to wait for the world Autumn to do Autumn things, it’s within yourself that these things are happening.”

21:53 How Dr. Phillip wrote a book in two weeks, and how he implemented his antidote to make it work – “I made sure that I had planned out that this is what I’m going to do per so many hours.”

23:54 “Don’t get upset with yourself, the sabotaging trait is there to help you.”

Expert Bio

Dr. Philip Agrios has transformed the trials and hardships of his own life experiences into a positive vision and important roadmap for the rest of us. After over two decades and thousands of patients, his discovery of Nature’s Blueprint contained within Life’s One Law uncovers our sabotaging trait and the antidote to switch it off for more productivity in business and more freedom in our life.

He now works with business owners, executives and sales professionals worldwide to help them to get out of their way and achieve their dreams.

For more information, visit Dr. Phillip Agrios ‘s website.

Contact Info for Dr. Phillip Agrios

Web address: www.dragrios.com

Travels from: Jackson, NJ

Phone: (732) 598-9917

Contact:

LinkedIn Facebook Twitter

Resources Mentioned by Dr. Phillip Agrios:

174: 99 Wows of Creativity – Featured Interview with Randi Brill

Chief Creative Officer for QuaraCORE

Randi Brill and Bill Ringle discuss the practical aspects of creative design for small business owners.

 

Key points that you’ll learn from this interview:
  • How Randi’s mother nurtured a creative, empowered mindset for her children
  • The question that every manager should ask to gain more clarity: “What problem are we really trying to solve?”
  • A behind the scenes peek at what happens at a “creativity lab” for businesses
  • What makes creativity intimidating and what you can do about it so that you’re tapping your people’s creativity
  • How trade show managers benefit from JIT design that builds upon their work

Interview Insights

Click to Read the Show Notes

2:17 The two mantras that Randi’s mom held when Randi was young.

2:44 “What gets positive reinforcement is what you pursue.”

4:30 Randi describes all the early creative jobs she held that fostered her young entrepreneurial spirit.

6:03 “Creativity for business and entrepreneurs is different than art for art’s sake and fine artistry, and it’s very much driven to solve business strategy and problems.”

7:05 “Design, when it’s done well, enhances whatever the content and message needs to be. When design is not done well, it’s decorating.”

8:20 “I’m a mapmaker, I draw pictures.”

10:15 “It’s so hard when you are in your business to look at your business.”

11:07 Why a designer or design team is uniquely positioned to assist a company in solving their content strategy issues.

15:11 Why everyone at Randi’s creative lab wears a coat and goggles.

16:54 Randi’s design team’s first step when working with new clients is determining their underlying set of priorities.

18:40 “A lot of people look for answers. The best way to get to the answers is to have the right questions.”

21:08 Randi explains why each of her company’s “labs” last for two days.

21:40 “People always make a better decision when they’re given viable choices from which to make that decision.”

22:15 “Creativity isn’t something that a lot of people are comfortable with.

23:46 The importance of complete client confidentiality.

25:06 Randi tells about an unconventional creativity lab that led somewhere different than the client was expecting.

27:43 “I’m not coming in as the outside bad cop, I’m coming in with very clear glasses to look at what’s been done, to understand why suddenly no one’s happy.”

29:09 “No one should be reading a powerpoint.”

30:56 “There are lots of ways to be right.”

36:09 “It’s about trusting that you’re hiring people who are there to complement your strengths.”

39:05 “I’m up until 2AM most days making my own luck.”

Expert Bio

At 14, Randi Brill announced she was going to be in charge of something—and she has been in charge of many creative “somethings” ever since.

In 1982, armed with only her recent BFA in Graphic Design from Carnegie Mellon University, $57 and a fierce drive to succeed, Randi launched her first company, Quarasan—and she’s launched many successful companies since. Randi grew this design sole proprietorship into a multi-million dollar educational design and development firm, serving the nation’s largest educational publishers.

In 2014, Randi transitioned Quarasan into QuaraCORE, her thriving design agency in Chicago. QuaraCORE focuses on the CORE creative offerings that Randi and her team are known for—and adore. Randi defines herself as a “simultaneous entrepreneur.” Rarely content with a linear progression of companies, Randi can often be found at the helm of at least two businesses at once.

In July 2017, Randi released her first book, 99 CREATIVE WOWs: Words of Wisdom for Business in both softcover and e-book forms to capture and share her business expertise and creative strategies under her own Randiland Press imprint. She’s currently creating 99 companion podcasts to underscore the strategy and application of each WOW. In November 2017, the 99 Creative WOWs for Business Podcast episodes are slated to start releasing on i-Tunes, Stitcher, and Google Play.

In her roles as Chief Creative Officer for QuaraCORE, Randi “lives” her WOWs each day. She uses these compelling life lessons and sound business principles to energize and jumpstart her clients’ creative visions in QuaraCORE’s vibrant problem-solving “Creativity Lab.” As the Creativity Lab Guru, Randi dons her lab coat and goggles to dream up creative solutions for robust and complex business challenges with clients across a range of industries. A vital part of all her work with clients, Randi also uses her 99 WOWs to inspire both seasoned staff and new interns and to personally support family and friends. In all cases, Randi applies both her creativity and her wisdom to “create great new results that help others soar to success.”

In 2012, Randi founded Teacher Peach, LLC, a snappy e-commerce retailer with one focus—recognizing and rewarding teachers and students with amazing teacher gifts and motivating classroom materials. As the company’s Chief Peach, she essentially built this company from the ground up and personally designed its products—on her own dime (if only it were just a dime!). She was determined to learn the ropes of e-commerce and nonprofit givebacks first-hand. What began as an entrepreneurial learning experience has grown into a highly successful e-commerce company, selling over 250 products exclusively on Amazon, with multiple top sellers on that competitive marketplace. In addition, Teacher Peach gives back! 10% of the profits from every sale go into its Teacher Peach Seeds Fund to support a range of charitable initiatives focused on confident and creative kids.

Randi’s also an avid and entertaining speaker, podcast host, author and blogger—the latter activities occurring most often from 1 to 3 am in the morning when she’s still wide awake and working—to create her own luck. Stay tuned; Randi’s just warming up.

For more information, visit Randi Brill’s website.

Contact Info for Randi Brill

Web address: https://www.quaracore.com/

Travels from: Chicago, IL

Phone: 312-981-2540

Contact:

LinkedIn

Resources Mentioned by Randi Brill:

173: How to Hire A Players: Featured Interview with Eric Herrenkohl

President of Herrenkohl Consulting

Eric Herrenkohl talks with Bill Ringle about how to hire A-Players for Small Business Leaders.

Key points that you’ll learn from this interview:

  • The fatal flaw of treating hiring as a transactional process
  • Understanding that outstanding performers often need to be managed and supported differently than others
  • Recruiting is a critical leadership skill
  • The magic of involvement leading to buy-in
  • The precaution that C-players may be able to sell themselves better than A-players
  • The best questions to ask to discover the real responsibilities that a candidate undertook
  • How to coach your team to find the best fit for the role without worrying about offending candidates (you’re actually doing them a service, too!)
  • Even very good businesspeople have blind spots that can limit their effectiveness (in hiring as well as in performing)

Interview Insights

Click to Read the Show Notes

3:04 Eric discusses what it was like meeting Bob Perkins at YoungLife.

3:19 “Great leaders lead other leaders.”

4:01 “If you want to hire and keep great people then you’re going to have to be prepared to invest in a few and have that team be the core that impacts the many.”

6:08 Why “A Players” can sometimes be difficult.

7:48 “I think there’s a difference between disagreeable [people] and people who are behaving poorly because they’re not getting the attention, and not getting treated the way that they need.”

9:25 Why leaders should always have a Plan B when it comes to dealing with toxic A Players.

12:02 “You’ve got to get your whole team involved in recruiting.”

14:25 What it means to have an A Player scorecard, and what the process means for team buy-in of new recruits.

14:51 How asking questions can create a whole new level of employee engagement.

16:23 “We get better at things that we practice.”

18:03 Tested tips and tricks for putting interviewees at ease before and during an interview.

18:08 “The most important interview question is the follow-up question.”

20:54 “What you’re doing as an interviewer is working to ensure a good mutual fit: good for the company, and good for the person.”

22:45 “There are not that many great leaders out there, so if you invest in your own ability as a leader, if you get better as a leader, then you’ll attract other leaders.”

23:25 “I’m committed to finding and hiring the best people that I can.”

23:57 What inspired Eric to write the book How to Hire A-Players.

26:54 “Over the last 6 months the talent markets have gotten hotter, making it harder to find and hire the best.”

27:35 What Eric does to stay productive and on track. 

Expert Bio

Eric Herrenkohl is the President of Herrenkohl Consulting, a consulting and retained executive search firm that he founded in 2002. He works as an advisor to CEOs on building superior leadership teams.

Eric is the author of the upcoming book Crowbar: Pry away top talent, surround yourself with the right leaders, and create the team your customers demand.

His previous book How to Hire A-Players is an Amazon bestseller published by Wiley that is described as one of the top 10 recruiting books of all time by Recruiter.com.

Business Week, Fox News, NBC News, the Toronto Globe and Mail, the Philadelphia Business Journal, the Philadelphia Inquirer, Inc.com, Careerbuilder.com, MSNBC.com, Monster.com, and the LinkedIn Talent Blog have all featured his work.

Eric holds a master’s degree from Covenant Seminary in St. Louis and an undergraduate degree in economics and history from the University of Michigan, Ann Arbor. He and his wife and four children live in the Philadelphia area.

For more information, visit Eric Herrenkohl’s website.

Contact Info for Eric Herrenkohl

Web address: http://www.herrenkohl.com/

Travels from: Wynnewood, PA

Phone: (610) 742-8196

Connect on Social Media

LinkedIn Facebook Twitter YouTube

Resources Mentioned by Eric Herrenkohl:

Bob Perkins – WRTI