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Capture Your Power in Sales and Business – Interview with Mark Mirkovich

Coach, Speaker, Consultant, and Bestselling Author

Bill Ringle and Mark Mirkovich discuss…
Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.
Top 5 Highlights from this Interview 
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Interview Insights

Click to Read the Show Notes

 

Expert Bio

Mark Mirkovich is an expert on creating the best mindset and routines for success in sales and business. As a former sales director for an international Fortune 500 company, he holds a unique first-hand experience in how to lead teams and individuals to recognize their power and capture their success. Mark left corporate America in late 2015 to pursue his passion of helping others find more fulfillment in their lives, both personally and professionally. He holds a certification in the Canfield Methodology for success and life coaching as well as a certification from the Barrett Values Center as a Cultural Transformation Tools practitioner. He owns and operates a number of businesses and also co-founded a non-profit organization which enables children to grow and find confidence through the arts. Today, he spends his time working with clients on finding new levels of success in whatever they do. Mark is a coach, speaker, consultant, best selling author, and recognized top performer. He resides in Los Angeles with his wife Julia and sons Jonah and Jett.

For more about Mark Mirkovich, visit his website.

Contact Info for Mark Mirkovich

Web address: www.captureyourpower.com

Travels from:  Torrance, CA

Contact:

LinkedInTwitter

Resources Mentioned or Authored by Mark Mirkovich:

191: Rising to Power – Featured Interview with Ron Carucci

Ron Carucci, Co-Founder of Navalent

Bill Ringle and Ron Carucci discuss how to recognize the dangers and reap the rewards of rising to power in a business.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • Why it is that most leaders fail within their first 18 months of being appointed to leadership
  • What hiring teams need to do to set up new leaders for success
  • The significance of Leading out Loud, and becoming an intentional leader
  • Overview of the Rise to Power Diagram and what it can do for leaders
  • Some of the factors that isolate leaders. 

Tweet-Ready Insights from this Episode

Interview Insights

Read the Show Notes from this Episode

Subscribe to My Quest for the Best on Your Favorite App

Click to listen and subscribe on your favorite place to enjoy podcasts below so you are the first to know when a new episode is released. My Quest for the Best is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential.

Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

Ron is co-founder and managing partner at Navalent, working with CEOs and executives pursuing transformational change for their organizations, leaders, and industries. He has a thirty year track record helping executives tackle challenges of strategy, organization and leadership. From start-ups to Fortune 10’s, non-profits to heads-of-state, turn-arounds to new markets and strategies, overhauling leadership and culture to re-designing for growth. He has helped organizations articulate strategies that lead to accelerated growth, and design organizations that can execute those strategies. He has worked with He has worked in more than 25 countries on 4 continents. He is the best-selling author of 8 books, including the recent Amazon #1 Rising to Power. He is a regular contributor to the Harvard Business Review, where Navalent’s work on leadership was named one of 2016’s management ideas that mattered most. He is also a regular contributor to Forbes, and a two-time TEDx speaker. His work’s been featured in Fortune, CEO Magazine, Inc., BusinessInsider, MSNBC, Business Week, Smart Business, and thoughtleaders.

For more information, visit Ron Carucci's website.

Contact Info for Ron Carucci

Web address: http://www.navalent.com 

Travels from: Woodinville, WA

Social Media Links

Guest Books

    

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Find Your Inner Rebel Talent with Francesca Gino

Today I want you to learn from Francesca Gino, who has done extensive research into the value of being rebellious in life and in business. She’s convinced that deviating from the status quo, thinking outside the box, and acting in a way that’s not often done is the best way to get a real advantage in business.

It may sound bold, but rebel talents are the talents you should be acquiring. As it’s been said, the greatest risk lies in never taking one.

“Rebelliousness has a lot of advantages for businesses.”

 

Click here to listen to this interview. There are 5 talents that comprise Rebel Talent: curiosity, perspective, diversity, authenticity, and engagement, and Francesca Gino is convinced that cultivating this set of qualities is key to making greater strides in any company’s growth and development.

On this episode of My Quest for the Best, we’re sharing this bold interview with Francesca Gino, who’s teaching us the value of being rebellious in a deliberate, strategic way. Francesca isn’t just an expert on the value of rebelliousness, but she is the Tandon Family Professor of Business Administration at Harvard Business School and an authority on leadership and why it’s so important for those at the top to understand the range of behaviors and interactions across organizations.

Click here to listen to this interview on iTunes.

You can keep up with Francesca Gino and her work with at the Harvard Business School by visiting her website or following her on twitter @francescagino. 


Bill Ringle, Host and executive producer of My Quest for the Best, a top 50 business podcast on iTunes. My Quest for the Best (https://www.myQuestForTheBest.com) is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential. Check out the nearly 200 thought-provoking and business enriching interviews now available, and subscribe so that you get notified when new ones are posted. You can also recommend other outstanding business and thought leaders to be guests on the show!

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Discover the Road to Excellence with David Mattson

Today I want you to learn from David Mattson, who has worked out some of the crucial blind spots to building a successful business, some of which are more surprising than others. Some of these have a lot to do with how sales managers are failing to link their employees’ personal and corporate goals.

“People will work harder for themselves than they will for you.”

Click here to listen to this interview.

It’s incredible how often sales managers overlook this important element of employee motivation, linking their personal and corporate goals is essential if you want to see the growth you’ve been missing out on.

On this episode of My Quest for the Best, we’re sharing this great interview with David Mattson, who is showing us how we can get past our blind spots!

In addition to his expertise on overcoming blindspots, David also knows what it takes to perform at a high level. He goes into depth about the 6 phases of the Excellence Process: Planning, Positions, People, Processes, Performetrics, Passion.

Click here to listen to this interview on iTunes.

You can keep up with Dave Mattson and his work with Sandler by checking out their website or following him on twitter @Dave_Mattson. 

 

Bill Ringle, Host and executive producer of My Quest for the Best, a top 50 business podcast on iTunes.

My Quest for the Best (https://www.myQuestForTheBest.com) is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential. Check out the nearly 200 thought-provoking and business enriching interviews now available, and subscribe so that you get notified when new ones are posted. You can also recommend exciting business and thought leaders to be guests on the show!

190: The Membership Economy – Interview with Robbie Kellman Baxter

Robbie Kellman Baxter, Author, Founder of Peninsula Strategies

Robbie Kellman Baxter and Bill Ringle discuss how small business leaders can take advantage of the membership economy to find their superusers, master the forever transaction, and build recurring revenue.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • How a college networking connection led to being hired to consult at Netflix
  • The key question to ask when designing a membership offer
  • How to position your membership offer to take advantage of the low-hanging fruit, modeled after how Tony Robbins built his thought leadership empire

Tweet-Ready Insights from this Episode

Interview Insights

Read the Show Notes from this Episode

Subscribe to My Quest for the Best on Your Favorite App

Click to listen and subscribe on your favorite place to enjoy podcasts below so you are the first to know when a new episode is released. My Quest for the Best is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential.

Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

Robbie Kellman Baxter brings over twenty years of strategy consulting and marketing expertise to Peninsula Strategies, a strategy consulting firm focused on helping companies leverage subscription pricing, digital community and freemium to build deeper relationships with customers. Her clients have included start-ups and mid-sized venture-backed companies as well as industry leaders such as Netflix, Oracle, Electronic Arts and eBay.

A sought-after writer and keynote speaker, Robbie has presented to alumni organizations at Stanford, Harvard and Haas, associations including the AICPA, the American Society of Association Executives, and the National Restaurant Association and organizations including the Wall Street Journal, and Coursera. She has been quoted on business issues in the Wall Street Journal, The New York Times, and Consumer Reports, and has had pieces published in HBR.org, CNN.com, Associations Now and the Journal for Quality & Participation. Robbie has created and starred in eight video courses in collaboration with LinkedIn Learning on business topics ranging from innovation to customer success and membership. Robbie is also on the board of Amava, an organization dedicated to helping people stay active and engaged post-career.

As the author of The Membership Economy: Find Your Superusers, Master the Forever Transaction & Build Recurring Revenue, a book that has been named a top 5 Marketing Book of the Year by Inc.com, Robbie coined the popular business term “Membership Economy”, which is now being used by organizations and journalists around the country and beyond. Robbie’s expertise with companies in the emerging Membership Economy extends to include SaaS, media, consumer products and community organizations.

Prior to launching Peninsula Strategies, Robbie was a strategy consultant at Booz-Allen, a New York City Urban Fellow and a Silicon Valley product marketer. Robbie received her MBA from the Stanford Graduate School of Business and graduated with honors from Harvard College.

 For more information, visit Robbie Kellman Baxter's website.

Contact Info for Robbie Kellman Baxter


Web address: https://peninsulastrategies.com/

Travels from: Menlo Park, Ca

Social Media Links

Books Authored by the Guest

Episode 189: Bottom Up – Interview with Rob Kall

Journalist, Host of the Bottom Up Radio Show

Rob Kall talks with Bill Ringle about social media, customer engagement, and what it means to think from the Bottom Up.

 

Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top 5 tips from this interview:
  • How he runs his online news curation site opednews.com as a bottom-up project
  • The case study where he managed a New York Times web designer to boost a small business company’s valuation 5x by adding interactivity and engagement
  • How you can use social media to gain insights without having to build a large following

 

Interview Insights

Click to Read the Show Notes

2:09 How a Middle School teacher inspired Rob to write.

4:08 “Bottom Up is programmed deeply into our genes.”

5:15 “Bottom-up includes bringing the customer’s voice into the company, in fact, if you’re doing sales, you want to use the language of your customer.”

6:06 “The opposite of bottom up, in many ways, is top down.”

6:59 “People born after 1980, they’re brains work differently…if you’re taking a top-down approach, you’re going to miss people born after 1980.”

8:26 Case study of a company who was rigid and, after working with Rob, began to integrate a more bottom-up way of thinking, and was able to sell his company 2 years later for more than $1M.

11:41 The interaction levels of websites. “You want to let people ease into those different levels.”

12:44 “You need a platform. A platform includes information about you, whether you’re an author, a service provider, or a business selling products. You have to have a a platform that tells about who you are.”

14:07 “You want to build a mailing list.”

15:29 Two metrics that every small business owner should pay attention to.

16:04 Peter Drucker and the Japanese worker study. “They got their workers to think with the idea of ‘we,’ not ‘I.’”

16:49 “There are new models of management that are totally non-hierarchical.”

17:25 “You don’t have to do anything extreme. You can just start trusting your employees and making a systematic effort at getting their input.”

19:16 “If you’re looking at bringing out a new product, you want to look at the customer base.”

20:45 Lightning Round

Expert Bio

Rob Kall is an award-winning journalist, inventor, software architect, and connector. He is the author of the book, (SelectBooks October 2018.) His blog reaches 200-800,000 unique visitors a month and 20,000+ subscribe to his daily newsletter.
He’s given talks and workshops to Fortune 500 execs and national medical and psychological organizations. He is the host of the Bottom Up Radio Show and the founder and publisher of OpEdNews.com, one of the top Google-ranked progressive news and opinion sites, which has seen over 23 million visitors. Rob is a recipient of the Pillar award for supporting whistleblowers.
Rob’s articles are published in HuffPost, Omni Magazine, Success, Family Health Magazine, Writer’s Digest, Commondreams, Truthout, and CounterPunch.
For more information, visit Rob Kall’s website.

Contact Info for Rob Kall

Web address: https://robkall.com/

Travels from: Bensalem, PA

Phone:(215) 917-1470

Contact:

LinkedIn Facebook Twitter

Resources Mentioned by Rob Kall:

www.opednews.com

Episode 188 – Shift Ahead – Interview with Allen Adamson

Co-Founder of Metaforce.co

Allen Adamson talks with Bill Ringle about how small business owners can shift ahead and outsmart the problems that might limit, restrict, or confine the growth of your business.

Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Key Insights from this Interview 
  • The 7 Red Flags that mean a company is becoming less relevant
  • Why it’s so essential to transform your brand into an experience 
  • The story of Central Park and how they divided tasks to assign accountability to the conservancy rangers.
  • The importance of zooming out when it comes to increasing social media engagement.
  • What Jerry Seinfeld can teach us about being more observant

Interview Insights

Click to Read the Show Notes

1:44 Allen recounts his experience interviewing with an ad agency immediately following graduation.

3:19 “Marketing is about making your products or service relevant in a rapidly changing world, and if you have no clue what’s going on in the world, you’re not going to be very good at marketing.”

4:11 What Allen reads and listens to in order to stay relevant. “Part of staying current is staying out of your desk.”

4:46 “I always look for clients that are facing challenges that don’t have any easy answer.”

6:39 “If you just really try to watch your customer and observe what’s going on, you’ll be a step ahead.”

7:10 Why you should be more like Jerry Seinfeld.

9:05 “If you just do what you did yesterday, [you’re] going to become less relevant.”

9:50 Why being myopic is the biggest red flag for your business.

10:58 The importance of paying attention to alternatives.

12:09 “A big problem for a business that has become irrelevant is pointing at the other guy.”

14:19 The story of Katz’s Deli and what they did to stay relevant.

15:32 “Sometimes luck matters.”

18:17 The story of the National Geographic Boats. “Instead of just taking a cruise to Alaska, you could take a cruise on National Geographic Boats…you’re living a National Geographic Experience.”

19:14 Why you should make your brand an experience.

20:22 “Everyone can provide a little extra to make their customers’ experience really unexpected. If it’s unexpected people will share it.”

21:11 The importance of zooming out when it comes to increasing social media engagement.

22:26 The story of Central Park and how they divided tasks to assign accountability to the conservancy rangers.

23:37 “If you can get your employees to own the problem or own the business totally with you…you’ll be far better off.”

23:59 “No one ever washes a rental car.”

24:21 The Lightning Round

Expert Bio

Allen Adamson is a noted industry expert in all disciplines of branding. He is Co-Founder and Managing Partner of Metaforce.co and the author of BrandSimple, BrandDigital, The Edge: 50 Tips from Brands That Lead, and Shift Ahead: How the Best Companies Stay Relevant in a Fast Changing World. Prior to Metaforce, Allen was Chairman, North America of Landor Associates, a global branding firm.

More information can be found on the Shift Ahead website: www.shiftaheadbook.com

For more information, visit Allen Adamson’s website.

Contact Info for Allen Adamson

Web address: https://www.metaforce.co/

Travels from: Scarsdale, NY

Phone: (914) 806-6647

Contact:

Twitter

Resources Mentioned by Allen Adamson:

     

Episode 187: How Women Rise – Interview with Sally Helgesen

Internationally Acclaimed Speaker, Leadership Consultant, and Bestselling Author

Bill Ringle and Sally Helgesen discuss how women rise in business settings by finding their voice and engaging their power.

Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top takeaways from this interview:

  • Habits are behaviors you can control, so focus on making concrete changes that make a difference in how people treat you.
  • The 4-part change process explained so that it is no longer a mystery or secret. Women and men who lead at work benefit from knowing these steps.
  • By enlisting the help of your colleagues and friends, you benefit from their support, feedback, and upgraded perception of you.

 

Interview Insights

Click to Read the Show Notes

2:25 “I was inspired by the nuns of the school I went to.”

3:29 How one particular nun, sister Mary Lawrence

4:52 “These days my work is inspired by the women and increasingly the men in the audiences that I speak to.”

5:59 Why people hire Sally to speak. “Number 1 they’re struggling to develop their women leaders so they can move into much more senior positions…”

7:10 “I think there’s ever more recognition that engagement is key.”

7:39 On the global employee engagement survey. “What they discovered was that not just did people feel engaged or disengaged, they based on whether or not their voice was heard or actively heard by their immediate supervisor.”

8:15 “Engagement is correlated to safety. “

8:31 “What they needed to adopt into their culture was the ability to translate the message that employee engagement and inclusion were important down from the most senior level, where there was big buy-in about it, to the level of supervisory or on-site.”

9:52 “The most powerful way to create a career path that is satisfying, engaging, and rewarding and sustainable over time is to look at what you can control, what lies within your control. What lies within your control is going to be your own habits and behavior.”

10:40 “It’s very common that behaviors that serve you well early in your career can restrict you later on.”

12:50 “Women are often, for very good reasons, reluctant to use the “I” voice when claiming their achievements. Women can be proactively trying to ward off the charge of being ambitious, aggressive, or ‘all about myself’ for things that men would never be tagged as overambitious for saying.”

15:35 How to articulate the exact skills of what you brought to the table, rather than deflecting the credit to avoid looking overambitious.

17:26 The change template – “The change template is very clear in 4 steps.”

17:46 The change template 1 – “Start with one behavior that you can clearly begin to address.”

17:49 The change template 2 – “Enlist other people as allies.”

18:41 The change template 3 – “Let go of self-judgment.”

20:13 “I’ve been doing this for 30 years and I’ve never heard anyone say ‘I work for a perfectionistic boss and I love it.’”

21:40 “Leading your organization and leading it well gives you a platform for being a leader in your industry or sector or in your community as well.”

22:33 “Putting yourself out there and testing your own ultimate capacity for exerting leadership in a variety of venues is always going to be a benefit to you as a leader.”

23:46 Why you shouldn’t expect people to spontaneously acknowledge and reward your contributions, and how this applies to STEM fields.

27:39 How men can become more aware of some of the habits that do get in women’s ways.

29:13 The importance of honest and solicited feedback in an organization.

31:31 The Lightning Round

 

Expert Bio

Sally Helgesen has been named by Forbes as the world’s premier expert on women’s leadership and by Leadership Excellence magazine as one of the top 50 authorities on leadership in organizations. For the last thirty years, she has helped women leaders around the world to recognize, articulate and act on their greatest strengths and worked with organizations seeking to build more inclusive cultures.

Sally discusses topics from her most recent book, How Women Rise: Break the 12 Habits Holding You Back from Your Next Raise, Promotion, or Job, co-authored with #1 ranked executive coach Marshall Goldsmith, examines the behaviors most likely to get in the way of successful women. It became the top-selling title in its field within a week of publication.

Sally brings a global perspective, having delivered leadership programs for clients around the world including Chevron, Google, IBM, BHP Billiton Melbourne, Mellon Bank, Microsoft, Morgan Stanley, The World Bank, The West Point Military Academy, Roschier LLP Helsinki, ING Amsterdam, HP Asia Pacific, The Distributed Education Network Oslo, and the Women’s Leadership Forum of Kuala Lumpur. She has consulted with the United Nations Development Program on building more inclusive country offices in Africa and Asia, led seminars at the Harvard Graduate School of Education and been visiting scholar at Northwestern University, U-Nordic Stockholm, and the Lauriston Institute AU. A contributing editor to Strategy+Business magazine and a member of the International Women’s Forum, Sally Helgesen lives in Chatham NY.

For more information, visit Sally’s website.

Contact Info for Sally Helgesen

Web address: SallyHelgesen.com

Travels From: New York, NY

Follow Sally:

Twitter  linkedin icon

Books by Sally Helgesen

  

Episode 185: Getting Grit – Interview with Caroline Miller, MAPP

Owner of Caroline Miller Coaching

Bill Ringle and Caroline Adams Miller discuss the different types of grit that business owners can adopt – good grit, faux grit, poor grit, and stupid grit. Getting the right grit makes all the difference!

Key points that you’ll learn from this interview:

  • The main components of grit
  • Why a handshake is integral in making a solid first impression
  • How Caroline became the first person to overcome bulimia and live to tell the story
  • Caroline’s habits that pertain to excellence
  • How your environment affects your behavior
  • How humility helped a business owner learn grit and become great in his role as a leader

Interview Insights

Click to Read the Show Notes

2:28 How both Caroline’s Grandmother and the founding principle of the Norwood school in Maryland had an impact on her young professional life.

3:45 Good handshakes show that you’re not afraid of being seen and heard.

5:08 Caroline recounts how Uncle Platt set the world record for the high jump.

6:02 [On overcoming bulimia and telling the story – “I had to begin unpacking how not just for myself, but for other people.”

7:04 “You have to learn to integrate recovery into a life which is part and parcel of how people connect with other people.”

8:49 “There’s no danger of relapse for me. I’m fully recovered.”

9:33 “When we don’t talk about things that are part of our backstory, we connote shame.”

10:07 “I created habits that pertain to excellence.”

11:24 “The fastest way to change your behavior is to change your environment and the quality of the people around you.” 

13:58 How humility plays a role in grit.

16:32 The main components of grit as espoused by Angela Duckworth

17:42 “I don’t think grit is a good quality unless it’s used in the process of pursuing good goals for the right reasons. “

18:45 “There’s a kind of grit that’s really dangerous in the wrong person for the wrong reasons.”

20:05 The story of Elizabeth Holmes and Theranos as an example of bad grit.

22:03 “Bad grit repels people.”

23:17 “The most meaningful goals are also the hardest goals.

24:39 “We have a generation I feel that was brought up to dumb down standards of excellence.”

25:58 How to hire for grit in companies.

27:06 “It’s really important to ask people not just what they have overcome but who else have they helped to overcome.”

28:16 Lightning Round

Expert Bio

Caroline is one of the world’s leading positive psychology experts on Goals & Grit ™. She’s spent more than 30 years helping individuals, leaders, and companies to cultivate grit, one of the top indicators of success. Caroline is the author of six books including Getting Grit (Sounds True 2017), Creating Your Best Life (Sterling 2009), Positively Caroline (Cogent 2013), and My Name is Caroline (Doubleday 1988). Live Happy Magazine named Creating Your Best Life one of the top 10 goal setting books ever published and Getting Grit one of the 10 books that would change your life in 2017. Caroline’s work has been featured in media around the world including BBC World News, The New York Times, The Washington Post, NBC, NPR, and CNN.
Angela Duckworth, the winner of the 2013 MacArthur Genius grant for her research on grit, said of Caroline: “I don’t know anybody who has thought more than [Caroline] about how to apply the scientific research on grit and achievement to our own lives!”
Caroline’s TEDx Talk “The Moments That Make Champions” explores the three things that we can choose to do differently to improve our chances of developing grit. Caroline has worked with clients around the world, including Morgan Stanley, Lululemon, The Wharton School/UPENN, RE/MAX, Booz Allen, Young Presidents’ Organization, Harvard Law School, and Swisse Wellness.
Caroline has a Masters of Applied Positive Psychology from the University of Pennsylvania and graduated magna cum laude from Harvard. She is a top-ranked Masters Swimmer in multiple events, has a black belt in Hapkido and has more than three decades of unbroken recovery from bulimia.

For more information, visit Caroline Miller’s website.

Contact Info for Caroline Miller

Web address: http://www.carolinemiller.com/

Travels from: Washington, DC

Phone: (214) 543-0844

Social Media links:

LinkedIn Facebook YouTube

Resources Mentioned by Caroline Miller:

 

The moments that make champions | Caroline Adams Miller | TEDxGramercy

Episode 183: The Road to Excellence: Featured Interview with David Mattson

President and CEO of the Sandler Organization

Bill Ringle and Dave Mattson discuss some of the crucial blind spots to building a successful business, as well as the 6 phases of the Excellence Process: Planning, Positions, People, Processes, Performetrics, Passion.
Key points that you’ll learn from this interview:
  • Growth is continuous, so training to succeed should also be continuous
  • You have to become comfortable talking about money to reach higher levels of success as a small business owner
  • Surprising how many companies fail to take advantage of creating an onboarding playbook for success and the many forms it can take
  • How a sales manager can successfully link an employee’s personal and corporate goals
  • The 6 P’s in the Excellence Process

Interview Insights

Click to Read the Show Notes

2:14 How his grandfather inspired Dave to have a strong work ethic.

3:55 “I came from a family of non-sales people.”

5:26 The importance of putting your own personality into sales.

5:39 How Dave started working with David Sandler.

7:09 Characteristics of entrepreneurs who need outside help

8:04 Why it’s essential for a team of sales people to use the same sales language.

9:54 How to recognize when you have a blind spot and what to do about it.

10:30 “Being an entrepreneur, it’s a lonely business.”

11:10 “People will work harder for themselves than they will for you.”

12:06 “In order to link the corporate goal to the personal goal, you should sit down and have a conversation that would look something like this.”

14:09 “Do you know the top 2 or 3 goals for the people who work for you? If not, you have a blind spot.”

15:21 “If you’re working on the business it’s really tough to work on the business.”

15:45 How having best practices allows your employees to mimic success.

17:06 “If someone’s stepping into that role, i want them to produce at the same level as the person who’s leaving that role.”

17:17 The 6 “P’s” in the excellence process.

18:19 “Where I want to be then affects where the company will be.”

22:12 How to set up your company’s practices so that if the leader or a pivotal employee leaves, the company isn’t paralyzed.

24:31 The Lightning Round

Expert Bio

David Mattson is the CEO and President of Sandler Training, an international training and consulting organization headquartered in North America. Since 1986, he has been a trainer and business consultant for management, sales, interpersonal communication, corporate team building and strategic planning throughout the United States and Europe. A Wall Street Journal bestselling author, his new book is The Road To Excellence: 6 Leadership Strategies To Build a Bulletproof Business.

For more information, visit David Mattson’s website.

Contact Info for David Mattson

Web address: https://www.sandler.com/about/our-story/dave-mattson

Travels from: Owning Mills, MD (Baltimore area)

Phone: 410-653-1993

Contact:

LinkedIn Twitter

Resources Mentioned by David Mattson:

Redeem Your Sandler Class Crash Offer: 

Click here to redeem your complimentary sales class with the Sandler Corporation!

Just message a nearby Sandler Training Center and say “I listened to Dave and Bill on the My Quest for the Best podcast, and I want to crash a class!”

Thanks so much for this generous offer, Dave!

  

Episode 182: Total Health Mastery – Interview with Arnoux Goran

Founder of Total Health Mastery USA

Bill Ringle and Arnoux Goran discuss the high costs of emotional baggage that we and our staff carry and the freedom and better performance that await once we release those burdens.
Key points that you’ll learn from this interview:
  • How to tell if you’ve actually gotten rid of negative emotional programming
  • Why you should learn to see your business as a mirror
  • The 7 Steps to Reprogramming Yourself
  • The difference between beliefs and thoughts/emotions
  • How to figure out what emotions stand in your way of being successful
  • What it means to be present in your body

Interview Insights

Click to Read the Show Notes

1:49 How Arnoux’s grandfather’s tendency towards helping inspired him as a youth, and his difficult upbringing gave him the life experience he needed to write his new book, The Answer.

3:51 How to test if you’ve rid yourself of negative programming.

5:16 “You don’t have to remember anything that happened to you to use the 7 steps to delete old programs, all you have to do is feel the emotion that you’re dealing with now.”

6:01 “You’re not the old anger, old fear, old sadness, old guilt, old shame.”

7:01 “We have to come from a different position to truly take the power and change our business.”

9:13 “If we could release our anger, we would then see reality as it is.”

9:44 “The seven steps is the basic manual for how to access programs on the computer and delete ones you don’t want.”

9:50 The 7 Steps to Reprogramming Yourself

11:03 Why it’s more difficult to eradicate a negative emotion that’s been around for decades.

11:35 “The human mind is most susceptible to unconscious programming up until ages 8-13.”

12:55 “Conscious beliefs are what you choose to believe, it’s what you choose to think about as reality or about life.”

13:15 [Paraphrasing Dr. Judd] – “It’s not that you have too many thoughts, it’s that you think the same thoughts every day.”

14:32 #upgradeyourpersonalplaylist

16:36 How Arnoux helped unblock a client who just couldn’t finish writing a book.

17:24 “Some of the unconscious programs we remove actually relate to many areas.”

18:39 Why it’s impossible to simply ignore your unconscious thoughts.

19:53 Questions to figure out what’s in your way of being successful.

22:18 3 ways to evaluate what emotions you’re experiencing.

24:05 The importance of quieting the mind.

25:36 Lightning Round

Expert Bio

Arnoux (are-know) Goran is the founder of Total Health Mastery USA and the inventor of The 5 Step Emotional Eraser: How to Cleanse the Body Without Cleansing Reactions and How to Overcome Addictions Without Willpower.

Arnoux’s difficult upbringing and an unforgettably traumatic experience led him to seek out ways to heal himself and to stop replaying the patterns of poverty, starvation, and depression from his childhood. After years of research, hard work, resilience, and prayers he finally “cracked the code” of the human mind and invented The 7 Steps to Reprogramming Yourself, designed to unlock the unconscious mind and remove old repeating negative thoughts and emotions.

He also designed the seminar series, Total Health Mastery which boasts over 20 courses. A few live events are offered each year. Arnoux has written over 20 books or mini-books which are only available in THMU. He has been a speaker on TV, Radio, at Fortune 500 companies and at major universities.

Arnoux earned his B.S. in Business Administration from the University of Washington and then took two years of pre-med courses at UW. He is a black belt in Martial Arts and became an instructor under the tutelage of Grandmaster Won Kuk Kim, son of Bok Man Kim, co-founder of Tae Kwon Do and author of Practical Tae Kwon Do. He went on to assist in opening several successful Martial Arts schools.

For more information, visit Arnoux Goran’s website.

Contact Info for Arnoux Goran

Web address: https://totalhealthmasteryusa.com/

Travels from: Santa Monica, CA

Phone: (858) 245-9926

Contact:

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Resources Mentioned by Arnoux Goran:

Moses Durazo 

Episode 181: Guide to Winning Clients – Interview with David A. Fields

Founder of Ascendant Consulting

David Fields and Bill Ringle discuss proven methods to winning clients for consultants.

Key points that you’ll learn from this interview:

  • Tried and tested ways of getting more prospects
  • What it means to have “learning conversations”
  • The number one attribute of a right prospect
  • How to know it’s time to upgrade your network
  • The 5 marketing musts in consulting.
  • How to set a basic dashboard to measure outreach
  • A better way to ask for referrals
  • The significance of putting your client first

Interview Insights

Click to Read the Show Notes

1:52 What David is excited about in his life and business right now.

2:10 “One of the benefits of running a small business is that the practice serves you if you do it right.”

3:28 How having a book in accessible spaces leads to an influx of inquiries.

4:15 What it means to have a learning conversation

5:21 “In order for me to remain a thought leader in consulting I have to talk to people and understand what they’re doing.”

5:58 Why David is interested in how people have failed.

6:51”You have to be willing to admit you don’t know, and you need to have a genuine desire to learn.”

7:44 “The obstacles are all internal.”

8:54 Why if you’re targeting smaller company prospects, you need to make sure they have big issues.

11:14 “The place to start is not by defining your target.”

11:20 “The number one attribute of a right prospect is that you can reach them.”

12:32 Why you need to reach the influencer and the decision maker and make A1 relationships.

13:47 Trade associations and the 5 marketing musts in consulting.

14:40 How David helped a small firm explode their business through trade associations.

16:14 Why trade media is still relevant.

17:18 Ways to measure the success of your outreach.”

18:08 “There’s a difference between goals and behaviors.”

20:10 “Most people absolutely suck at asking for referrals.”

21:53 “People who are interesting are people who are doing things.”

22:53 “Consulting is not about you.”

24:29 How you interact with people everyday, how you respond, affects your business.

25:49 “We are wired to think about ourselves.”

25:59 Lightning Round

 

David Field’s Bio

David A. Fields works with boutique consulting firms and individual consultants across the globe that are eager to accelerate growth, increase profit and create lucrative, lifestyle-friendly practices. He has guided consultancies ranging from one-person startups to the consulting divisions of some of the world’s largest companies.

David still advises corporate clients too. After climbing the ranks to become a partner at a prestigious consulting firm in Connecticut, David co-founded Ascendant Consulting, where he has attracted clients such as Abbott Laboratories, Church & Dwight, FMC, Warner Home Video, and many others.

David’s books include Amazon’s highest-rated book on the business of consulting released in the past 20 years: The Irresistible Consultant’s Guide to Winning Clients.

He also leads the Ascendant Consortium, a unique, “general contractor” model in which David acts as both a client and consultant on the same project. The consortium now includes more than 150 consultants whose clients are a Who’s Who of the global business world. The Ascendant Consortium was a breakthrough for David professionally, and in this model high-dollar, high-margin projects are the norm.

David received his Bachelor’s and Master’s degrees from Carnegie Mellon. (Go plaid!) He is a hockey fanatic and eats egregious amounts of chocolate.

For more information, visit David Field’s website.

Contact Info for David Fields

Web address: http://davidafields.com

Travels from: Ridgefield, CT

Phone: (203) 438-7236

Contact:

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Resources Mentioned by David Fields:

   

How to Talk So Kids Will Listen & Listen So Kids Will Talk

Episode 180: Cadence – Featured Interview with Pete Williams

Entrepreneur Advisor and Marketer

Pete Williams talks with Bill Ringle about how to add repeatable, understandable 10% wins in your business growth based on Cadence: A Tale of Fast Business Growth.
Key points that you’ll learn from this interview:
  • Pete Williams’ “7 Levers” approach to business growth
  • How telling a story can make a dry business topic become infinitely more interesting.
  • Why it’s important to step back and ask “What really drives profit in a business?”
  • The reason why focusing on achieving 10% wins is more sustainable long term.
  • Pete’s trusted tools for split testing

Interview Insights

Click to Read the Show Notes

1:53 Pete describes the impact business greats Richard Branson and Bill Gates had on his young entrepreneurial mind.

3:55 What Pete’s early retail jobs taught him about running a business.

5:36 “I’m a really big believer in stories.”

7:30 Summary of the relationship of JJ the bike store owner and Charlie the mentor featured in Pete’s book Cadence.

8:43 Why so many business owners deal with the “little feeling of overwhelm.”

9:02 “Most people don’t realize the need for that skill set before it’s too late.”

10:23 “What really drives profit in a business?”

11:15 “You don’t have to double your leads or double your traffic to get a 2x profit. You can [instead] increase 7 areas by 10%”

13:53 The impact of small wins.

14:57 The 7 Levers approach to business growth.

16:30 “All you need to do is increase each of those [levers] by 10%.”

17:49 “There’s only 7 things that grow profit, and only 7 things you have to manage, and measure.”

18:51 Tools you can buy to help manage and measure these levers.

20:14 Why you shouldn’t overcomplicate managing these levers.

20:37 “One of the reasons people think it’s scary is because they don’t want to look at the numbers in two months time and see minimal growth.”

21:31 “Small wins are what you need.” 

25:25 Why you should engage your whole team to work on increasing the levers together.

26:41 Pete’s trusted split testing tools. 

29.51 You shouldn’t change tools that are working just because you’re bored with it.

30:45 The Lightning Round!

Expert Bio

Pete Williams is an entrepreneur, advisor, and marketer who Forbes recently called, “one entrepreneur today that every marketer should be modeling,” while Inc. describes him as, “a savvy marketing strategist.”

A Southern Region Finalist in the Ernst & Young Entrepreneur of the Year Program, a Small Business ICON (Best-in-Class) Recipient, and an Australian Business Award Winner for Marketing Excellence, he is the co-founder of numerous businesses across varying industries—from telecommunications services to e-commerce.

Having been referred to as “Australia’s Richard Branson” in media publications, Pete first made a name for himself when, at age twenty-one, he sold Australia’s version of Yankee Stadium, the Melbourne Cricket Ground, for under $500—which you can read about in his first book, How to Turn Your Million-Dollar Idea Into a Reality (2007).

Pete’s companies include Infiniti Telecommunications, SimplyHeadsets.com.au, SpringCom Telecommunications, and Preneur Group (www.PreneurGroup.com), an advisory-consulting firm that guides business owners through the process of increasing profits, margins and other key indicators by using the 7 Levers approach to business growth.

For more information, visit Pete Williams’ https://cadencebook.com/.

Contact Info for Pete Williams

Web address: http://www.preneurgroup.com/

Travels from: St Kilda, Vic, Australia

Contact:

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Resources Mentioned by Pete Williams:

Buy Pete’s Book, Get the AudioBook for Free! 

Richard Branson

Bill Gates

Episode 179: Back in Control – Interview with Dr. David Hanscom

Orthopedic Spine Surgeon at Swedish Medical Center, Co-director of the Swedish Neuroscience Specialists Prehab Program

Bill Ringle and David Hanscom discuss how to overcome the true underlying causes of workplace anxiety to get back in control.
Key points that you’ll learn from this interview:
  • Some of the challenges physicians face when dealing with the stress of the industry.
  • How Dr. David Hanscom overcame the symptoms of stress suppression by creating “play pathways”
  • Why it’s important to see challenges as opportunities rather than burdens to be avoided. 
  • The “Ring of Fire” strategy for overcoming anxiety
  • The significance of the mirror neuron effect

Interview Insights

Click to Read the Show Notes

2:30 David recounts how his father, who was also a doctor, inspired him to grow up to become a physician.

3:15 “Spine surgery has changed dramatically over the last 30 years.”

4:03 Some of the challenges physicians face when dealing with the stress of the industry.

5:00 “What happens when you suppress stress, your body chemistry is still adverse, and people get sick.”

5:54 How David’s tendency to suppress stress led him from having no anxiety to having severe migraine headaches and panic attacks.

7:09 David recounts the symptoms of stress repression.

8:43 “Thoughts have the same effect on the brain as these physical threats do.”

11:19 How to redirect your inner stressful thoughts to a more positive outlook.

12:55 “There’s a positive link between sustained stress and auto-immune disorders.”

14:00 “Anxiety is the pain. Whether it’s a physical threat or a mental threat, anxiety is the pain.”

16:01 The Ring of Fire metaphor for dealing with stress and anxiety.

16:55 How David learned to enjoy every aspect of his job – “Pain pathways are permanent, but so are play pathways.”

19:15 “The bigger the adversity, the bigger the chance to practice the tools.”

19:47 Why it’s important to see challenges as an opportunity rather than a burden.

20:45 “If you’re not sleeping, this entire project is out the door, nothing works.”

23:03 Why David insists his patients don’t complain about their pain.

25:15 The mirror neuron effect.

26:35 David describes his morning mindfulness routine.

Expert Bio

Dr. David Hanscom is a board-certified orthopedic surgeon specializing in the surgical correction of complex spine problems in the cervical, thoracic, and lumbar spine. He has expertise in adult and pediatric spinal deformities such as scoliosis and kyphosis. A significant part of his practice is devoted to performing surgery on patients who have had multiple prior spine surgeries.

His earned his medical degree from Loma Linda University in 1979. His residency training began with internal medicine in Spokane, WA from 1979-1981. He has been performing complex spinal surgery since 1986. Around 2001 he began to share his own stress management tools with his patients that were in pain but had no indications for surgery. He also had spent most of his career with rehabilitation physicians learning non-operative care. By 2006 a structured spine treatment protocol evolved called the DOC project (Direct your Own Care). His book, Back in Control: A Surgeon’s Roadmap Out of Chronic Pain is the basis of the structured spine care program.

He is the founder of the Puget Sound Spine Society, which was formed in 1987. It is a non-profit educational group, which provides a regional forum for physicians from multiple specialties to share ideas regarding optimum spine care.

For more information, visit David Hanscom’s website.

Contact Info for Dr. David Hanscom

Web address: http://www.backincontrol.com/

Travels from: Seattle, WA

Phone:(206) 890-1892

Contact:

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Resources Mentioned by Dr. David Hanscom:

The Ring of Fire