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Episode 200: Hyperfocus – Interview with Chris Bailey

Speaker, Bestselling Author

Bill Ringle and Chris Bailey discuss how hyperfocus can help you stay on track, grow your business faster, and get more done in a shorter workday.
Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.
Top 5 Highlights from this Interview 
  • Multitasking isn’t always undesirable or ineffective, once you hack the myth.
  • Being less stimulated allows time to rest, wonder, and think more strategically about what you want to create.
  • Your ability to control your attention is directly related to the quality of your life (and accomplishments…)
  • When you expect your colleagues to be focused 100% of the time, you can expect new ideas 0% of the time.
  • Email isn’t evil in itself, you just have to regain control of it. #emailsprints

Interview Insights

Click to Read the Show Notes

2:10 About looking up to Steve Jobs. “He inspired me most with how he speaks.”

3:05 The specialness of the tinkering mindset

3:49 “It was the way that [Jobs] communicated things that I loved so much.”

4:10 “You can’t doubt vision.”

5:20 “Our minds are so complex, we have to understand them because they’re the mechanism by which we run companies, by which we run our lives and make decisions.”

6:06 “It’s very easy to come into this subject of focus with a lot of preconceptions.”

6:37 Common misconceptions about focus and thought processes.

6:42 “Research shows that being interrupted is one of the best things that can happen for us and for our team.”

7:35 Case study of a team of engineers – “Interruption is the process by which collaboration happens.”

9:04 “I think the most important context in regard to focus on a team level is the breakdown of how much of the work that the team does is a) collaborative or b) focused-work.”

10:07 Analysis of news and how it drives focus

12:15 “If you’re doing work that’s focused, find an office where you can focus on that work.”

14:10 “50-60% of my work is focused and 40-50% of it is collaborative.”

14:56 Why it’s important to schedule in focus time for yourself. “It’s how the important stuff gets done.”

15:24 Chris’s focus rituals.

16:39 “You ask a lot of people where they are the most productive and few people say the office.”

17:18 “In any one moment of the day either you’re focused on something or your mind is wandering, you can’t be focused and wandering at the same time.”

17:45 “Most of the time we’re unfocused, we’re unfocused against our will.”

18:45 Why a wandering mind provides the perfect chance for brilliant ideas to form.”

19:13 “When we’re focused, we’re moving our work forward.”

19:44 “Managing our attention is something that we should do because we’re able to achieve a nicer and more deliberate balance of these two modes, once that’s productive, one that’s creative, one that’s about focusing, one that’s about wandering.”

21:47 The peril of focusing all day long.

22:17 “If someone’s connected 100% of the time, they’re going to be focused 100% of the time and no ideas will ever come to them.

23:12 “We’re more focused than we have to be.”

23:44 “We think about our goals 14 times as much when our mind is wandering.”

24:52 “We need to see email differently.”

25:32 “The average office worker checks their email 88 times over the course of a day.”

26:03 Strategies for dealing with email management

27:57 Lightning Round

Expert Bio

Chris Bailey is a productivity expert, and the internationally bestselling author of The Productivity Project, which has been published in eleven languages. His second book, Hyperfocus: How to Be More Productive in a World of Distraction, was published in seven languages. Chris writes about productivity at Alifeofproductivity.com, and speaks to organizations around the globe on how they can become more productive, without hating the process.

To date, Chris has written hundreds of articles on the subject of productivity, and has garnered coverage in media as diverse as The New York Times, The Wall Street Journal, New York magazine, The Huffington Post, Harvard Business Review, TED, Fortune, Fast Company, and Lifehacker. in a recent interview, the TED Talks organization said that he “might be the most productive man you’d ever hope to meet”. Recently, Fast Company called him a “productivity mastermind.”

For more about Chris Bailey, visit his website.

Contact Info for Chris Bailey

Web address: https://alifeofproductivity.com/

Travels from:  Kingston, Ontario

Contact:

LinkedInTwitter

Resources Mentioned or Authored by Chris Bailey:

Steve Jobs

Lynyrd Skynyrd – Simple Man

The Newsroom

J.R.R Tolkien

Adam Grant

Charming Cheaters – Interview with Nicole Kelly, M.D

Physician and Author

Bill Ringle and Nicole Kelly M.D. discuss…
Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.
Top 5 Highlights from this Interview 
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Interview Insights

Click to Read the Show Notes

Expert Bio

Nicole Kelly, M.D. is a board-certified physician in Nashville, TN who was victimized by a sociopath – who also turned out to be a sociopathic sex addict or sexopath – who embezzled over $700,000 from her medical practice. Using her ability to explain complicated medical concepts, Dr. Kelly makes clear one of the most important truths of our time: Not everyone thinks like you do—and to assume otherwise is dangerous.

For more about Nicole Kelly M.D., visit her website.

Contact Info for Nicole Kelly M.D.

Web address: www.nicolekellymd.com

Travels from: Nashville, TN

Contact:

 Twitter 

Resources Mentioned or Authored by Nicole Kelly M.D.:

 

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Stay Hyperfocused with Chris Bailey

It’s our 200th episode of My Quest for the Best, and we’re excited to share a special interview with Chris Bailey, author of Hyperfocus. 

Today I want you to learn from Chris Bailey, a focus expert who believes that your ability to control your attention is directly related to the quality of your life. Essentially, the more disciplined you are in your focus, the more successful you’ll be.

But how do we achieve this level of focus? Lucky for us, Chris has some great ideas.

“Our minds are so complex, we have to understand them because they’re the mechanism by which we run companies, by which we run our lives and make decisions.”

On this episode of My Quest for the Best we’re sharing this interview with Chris, who’s teaching us how to become hyperfocused, and channel that disciplined attention to our benefit. 

Click here to listen to this interview.

 

In this interview, Chris also discusses the importance of creating space for your mind to wander. A wandering mind is one that’s open to new ideas and innovation, but we have to create that space ourselves.

Click here to listen to this interview on iTunes.

You can keep up with Chris Bailey and his work by following him on Twitter or checking out his website. 

 

Bill Ringle, Host and executive producer of My Quest for the Best, a top 50 business podcast on iTunes.

My Quest for the Best (https://www.myQuestForTheBest.com) is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential. Check out the nearly 200 thought-provoking and business enriching interviews now available, and subscribe so that you get notified when new ones are posted. You can also recommend exciting business and thought leaders to be guests on the show!

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Become a Go-Giver Influencer with Bob Burg

Today I want you to learn from Bob Burg, who believes the most important thing to be in sales is a Go-Giver, a person who always looks to give value to others, because only by giving value to others will you be able to gain value for yourself. You have to become a Go-Giver, adjust your perspective, and then you’ll start seeing results.

It may seem counterintuitive, but the results speak for themselves!

“This is really the key: shifting your focus from getting to giving.”

On this episode of My Quest for the Best we’re sharing this motivational interview with Bob Burg, who’s teaching us how to shift our focus from getting to giving, and truly become a Go-Giver. 

Click here to listen to this interview.

In this interview, Bob also discusses how to attract the kinds of people who will help you reach your goals, and he doesn’t just mean clients, but also mentors.

Click here to listen to this interview on iTunes.

You can keep up with Bob Burg and his work by following him on Twitter or checking out his website. 

 

Bill Ringle, Host and executive producer of My Quest for the Best, a top 50 business podcast on iTunes.

My Quest for the Best (https://www.myQuestForTheBest.com) is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential. Check out the nearly 200 thought-provoking and business enriching interviews now available, and subscribe so that you get notified when new ones are posted. You can also recommend exciting business and thought leaders to be guests on the show!

Episode 196: The Prosperous Leader – Interview with Jacob M Engel

Founder of Yeda LLC

Bill Ringle and Jacob M Engel discuss key skills and traits for the Prosperous Leader.
Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.
Top 5 Highlights from this Interview 
  • Jacob backed into the realization that business owners needed coaching and support after he was asked by his community to offer them some guidance during the financial crisis.
  • Jacob’s father’s 10 Commandments of good business
  • Smartphones are often used to isolate and distract ourselves, rather than connecting and communicating.
  • Why it’s important to be proactive, rather than reactive, about your business
  • How to set more ambitious goals

Interview Insights

Click to Read the Show Notes

1:41 How Jacob’s father, a Holocaust survivor, became an entrepreneur and inspired Jacob when he was young. – “He was extremely charitable.”

3:53 Jacob’s father’s 10 commandments of good business – “Never confuse efforts for results.”

4:27 “Know what you stand for and know what you won’t stand for.”

4:57 “I realized I wasn’t really in the spice business, I was in the people business.”

5:11 “Building your organization is all about bringing in the right people.”

6:13 “Family businesses are notorious for many different things, among them it’s very difficult to keep the second or third generation going.”

6:52 How the financial crash of 2008 affected Jacob’s business prospects.

7:38 ‘If I suggest something and people aren’t interested, I do it myself.”

8:01 “I think it’s a well-known thing that people are continually distracted. Technology is a huge distractor if we don’t create boundaries to our distractions.”

10:31 How Jacob was able to coach a woman whose distractibility was getting in the way of her effectiveness.

10:56 “She needed to learn to spend a good part of her day being proactive about things rather than reactive.”

12:14 “You want your people to stretch, you want people to think outside of the box.”

12:30 “If you encourage mitigated risk, and you encourage people to make that leap and really think outside of the box, and be ambitious, you never know.”

13:14 The 3 part evaluation Jacob uses with his clients.

13:49 “Oftentimes entrepreneurs want to be the voice around the table.”

14:42 My Quest for the Best Lightning Round

15:29 “I’m very focused on having impact.”

19:39 “When I talk about prosperity and the definition of prosperity, it’s about character.”

Expert Bio

Jacob’s leadership and training organization, Yeda LLC (Yeda” in Hebrew means knowledge), founded in 2010, gives seminars and courses to entrepreneurs and business owners. He is passionate about helping entrepreneurs and business owners succeed in their businesses. His mission is to empower leaders and managers by giving them the knowledge to change and helping them implement those changes in their organizations.

Jacob is a Certified Myers Briggs evaluator, Certified 7 Habits for highly effective people facilitator, Certified Positive Psychology coach. He has trained with Roy Cammarano, author and consultant, on his Entrepreneurial Transitions theory.

Previously Jacob was the COO of a 200MM family food and real estate enterprise. Jacob is the author of The Prosperous Leader – How Smart People Achieve Success. 

For more about Jacob M Engel, visit his website.

Contact Info for Jacob M Engel

Web address: www.theprosperousleader.com

Travels from: Monsey, NY

Contact:

LinkedInTwitterfacebook icon

Resources Mentioned or Authored by Jacob Engel:

Jim Collins

Steven Covey

 

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Achieve Consulting Success with Michael Zipursky

Today I want you to learn from Michael Zipursky, who’s sure that the secret to being a great consultant is getting out from behind technology and having real conversations with people. For consultants, technology should be used as a tool, not as the sole means of reaching your ideal clients.

Reaching ideal clients is the key to consulting success, and it starts with conversations!

“If I were to encourage people to do one thing and one thing alone, it would be to have conversations.”

On this episode of My Quest for the Best we’re sharing this interview with Michael Zipursky, who’s teaching us how to locate and connect with our ideal clients in a way that will build trust and engagement. 

Click here to listen to this interview.

 

In this interview, Michael also gives us some insight into how to make the transition from a part-time to a full-time consultant, and how to know when to make the leap.

Click here to listen to this interview on iTunes.

You can keep up with Michael Zipursky and his work with Consulting Success by following him on Twitter or checking out his website. 

 

Bill Ringle, Host and executive producer of My Quest for the Best, a top 50 business podcast on iTunes.

My Quest for the Best (https://www.myQuestForTheBest.com) is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential. Check out the nearly 200 thought-provoking and business enriching interviews now available, and subscribe so that you get notified when new ones are posted. You can also recommend exciting business and thought leaders to be guests on the show!

Episode 195: The Fabulous F Words of Business Ownership – Interview with Fabi Preslar

President of SPARK Publications

Bill Ringle and Fabi Preslar discuss several F-words that are germane to guiding, enlightening, and enriching the business owner’s journey.
Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.
Top 5 Highlights from this Interview 
  • Why books are not the “money makers” of a business plan.

  • How a cancer survivor used a book to build her platform.

  •  How to recognize what your audience wants from you

  • The fabulous F-Words of Business Ownership

  • The questions entrepreneurs stuck in a rut should be asking themselves

Interview Insights

Click to Read the Show Notes

2:03 How Fabi’s dad inspired her when she was growing up.

3:03 “I moved to Charlotte at 17 and started my life, and that was a very independent journey.”

4:29 “I love having these amazing clients and people who come into our business and our circle that have great stories to tell and those stories are stories that can really impact and build platforms for other people.”

5:06 “The building of the platform comes when they are able to start establishing a tribe, an audience, and they are able to share information through books or their programs.”

5:30 “That’s what I call building a platform, it’s taking what you know and being able to put it out there in a much bigger, better way.”

7:15 How a cancer survivor used a book to build her platform.

8:15 “It needed to stand apart. It needed to be able to speak more directly to the audiences that it was speaking to. So in order to do that, you need to have a really good marketable book.”

8:59 “They’re not mass market books, they could become that way, but that’s not our goal.”

11:13 How a “yes” when it should’ve been a “no” during a business deal ended very badly for one SparkPublications author, and how she was able to eventually turn all of that around for good.

13:32 “Sometimes you think you have a great message and sometimes you think you have a good audience to speak to, but you’re not really clear on what they want from you.”

14:26 “We establish peer reviews for our authors.”

15:33 “Someone who thinks they can do a book for $1200 is not someone with the same focus as what we’re looking for.”

15:48 “We really focus on the success of the book, and the success of the goal that the client has for the book.”

16:59 “I could not have gone through this just to keep all this great knowledge to myself.”

18:40 What inspired Fabi to write the book. – “I came into this world as an F word.”

19:24 “I became obsessed with finding fabulous F words for everything.”

19:58 “Fog is just that blanket of overwhelm that’s caused by a lack of knowledge or outright fear.”

21:23 “What do your desk and counter space look like?”

21:52 Lightning Round

Expert Bio

Fabi Preslar is the owner and president of SPARK Publications, a national, award-winning, custom design firm specializing in niche magazines and independently published books. Her firm’s publications enhance credibility and distinction – enabling individuals and organizations to thrive and excel.  Preslar was named 2017 Woman Business Owner of the Year by the National Association of Women Business Owners – Charlotte Chapter, and the firm was honored as the 2018 First-Generation Family Business of the Year by the Charlotte Business Journal.

For more about Fabi Preslar, go to her website.

Contact Info for Fabi Preslar

Web address: SPARKpublications.com

Travels from: Charlotte, NC

Contact:

LinkedInTwitter

Resources Mentioned or Authored by Fabi Preslar:

Become a SPARK author at SPARKpublications.com/book 

  

Episode 194: Consulting Success – Featured Interview with Michael Zipursky

Co-founder of Consulting Success

Bill Ringle and Michael Zipursky discuss the mindset and methods that lead to consulting success.
Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.
Top 5 Highlights from this Interview 
  • How Michael and his partner Sam were able to see and solve a problem in their community by starting Consulting Success.
  • The prerequisites for making the transition from part-time to full-time consultant.
  • The traits of the most effective consultants.
  • How having conversations can connect you to your ideal clients. 
  • Why technology is often a detriment to a consulting practice. 

Interview Insights

Click to Read the Show Notes

2:01 Michael tells about his experiences in Japan under Moria-san, who opened up doors for him when he was creating a new branch of his business.

2:46 Michael recounts his time growing up with his cousin Sam, and how they eventually began to work together. – “We created a bond really quickly, and we’ve been like brothers ever since.”

3:55 “We wanted to create a way to really help others, but do it online.”

6:11 “I think anyone can be a consultant if they have a few things. The first and most important is the ability to provide value to the client you’re consulting.”

6:42 Why it’s important to see your consultancy business as an actual business.

7:26 “The best consultants are people who ask questions consistently.”

9:21 “Instead of focusing on the process or the methodology to gather data…he should shift it to focusing on what the buyer actually wants.”

11:40 “One of the prerequisites to reaching a higher level of success is the desire to continue learning.”

13:32 Why it’s so important for new consultants to put in place the right fundamentals when they’re starting out.

15:10 “What you really want to get focused on is #1 identifying who your ideal clients are.”

15:54 “If I were to encourage people to do one thing and one thing alone, it would be to have conversations.”

18:22 How one of Michael’s clients took the idea of having conversations to the next level.

19:57 “If [new consultants] don’t have the fundamentals into their business, it doesn’t matter what tools or technology they use, it doesn’t really make an impact.”

22:38 “There’s a lot of things we can do that might seem a little more uncomfortable, because it’s very easy to hide behind technology, but it’s infinitely more effective because it gets you in front of your ideal client in a more direct way.”

23:57 “If your goal is to bring in more business now, writing an article and putting it on your site rather then finding the time to get in front of your ideal clients, that’s not good prioritization.”

24:53 The Lightning Round

Expert Bio

Michael has consulted for organizations and advised leaders throughout North America, Europe, Asia, Africa, Australia and the Middle East in over 30 industries, from service providers to billion dollar multi-national corporations including Panasonic, Dow Jones, Financial Times, Royal Bank and many others. Michael is an in-demand speaker and gives keynotes and workshops for the Certified Management Consultants Association, Canadian Internet Marketing Conference, Social Media Camp and others.
Michael’s work has appeared in MarketingProfsHuffington Post, Financial Times, FOX Business, Maclean’s, HR Executive, Business Edge, Marketing Magazine and in several other media and publications. He is the author of 5 books including Profitable Relations: How to Dramatically Increase Your Profits By Giving Customers What They Really Want, the Consulting Success System: How to Become a Successful Consultant, and the Masters of Consulting Interviews. Michael speaks English and Japanese and loves traveling, jazz music, wines and foods of the world, and spending time with his family.
For more information, visit Michael Zipursky’s website.

Contact Info for Michael Zipursky

Web address: https://www.consultingsuccess.com

Travels from: Vancouver, Canada

Contact:

LinkedIn  Twitter

Resources Mentioned by Michael Zipursky:

 

PROTOTYPE-INTERVIEW STUB POST

[PREFERRED-TITLE]

Bill Ringle and [FULL-NAME] discuss…
Visit MyQuestforTheBest.com for complete show notes and other expert interviews with inspiring stories to propel your small business growth.
Top 5 Highlights from this Interview 
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Interview Insights

Click to Read the Show Notes

 

Expert Bio

[BIO]

For more about Chris Prefontaine visit his website.

Contact Info for [NAME]

Web address: [WEB-ADDRESS]

Travels from: [CITY], [STATE]

Contact: [PHONE]

 

LinkedIn | Facebook | Twitter | Youtube | Tumblr | Instagram | Pinterest | RSS

 

Resources Mentioned or Authored by Chris Prefontaine:

[AMAZON-BOOK-LINK]

Workplace Poker – Interview with Dan Rust

Founder of Frontline Learning

Bill Ringle and Dan Rust discuss…
Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.
Top 5 Highlights from this Interview 
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Interview Insights

Click to Read the Show Notes

 

Expert Bio

Dan Rust is the founder of Frontline Learning, an international publisher of corporate training resources. His award-winning keynote speeches and workshops focus on employee engagement, productivity and career management. For more than 20 years Dan has been writing and speaking on a variety of career management topics. His blog at workplacepoker.com focuses on ideas, skills and practical strategies to help you accelerate your career trajectory. His corporate training clients have included GE, Apple, Starbucks, Saudi Aramco and Disney Interactive.

For more about Dan Rust visit his website.

Contact Info for Dan Rust

Web address: www.workplacepoker.com/

Travels from: Mpls, MN

Contact:

Twitterlinkedin icon

Resources Mentioned or Authored by Dan Rust:

Data Visualization Made Simple – Interview with Dr. Kristen Sosulski

Associate Professor at NYU’s Stern School of Business

Bill Ringle and Kristen Sosulski discuss…
Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.
Top 5 Highlights from this Interview 
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Interview Insights

Click to Read the Show Notes

 

Expert Bio

Dr. Kristen Sosulski is an Associate Professor at NYU’s Stern School of Business where she teaches MBA students and executives data visualization, programming and business analytics. She is the Director of the Learning Science Lab for NYU Stern where she develops immersive online learning environments for business school education.

Kristen is the co-author of the Essentials of Online Course Design: A Standards-Based Guide (Routledge, 2011, second edition, Routledge, 2015) and The Savvy Student’s Guide to Online Learning (Routledge, 2013). Her third book, Data Visualization Made Simple: Insights into Becoming Visual was just published.

As a leading expert on data visualization, Kristen regularly consults, delivers seminars, and leads workshops on data visualization techniques and best practices. You can find her speaking on the subject at events like Social Media Week NYC, plot.ly’s PlotCon conference, and Tableau’s events and to organizations like the National Association of Public Opinion and the National Economic Research Association.

For more about Dr. Kristen Sosulski visit her website.

Contact Info for Dr. Kristen Sosulski

Web address: www.kristensosulski.com

Travels from:

Contact:

Twitter linkedin icon

Resources Mentioned or Authored by Dr. Kristen Sosulski:

The 4-Step Process on How to Be a Successful Quitter – Interview with Dr. Stanley G. Robertson

The Quit Doctor

Bill Ringle and Dr. Stanley G. Robertson discuss…
Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.
Top 5 Highlights from this Interview 
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Interview Insights

Click to Read the Show Notes

 

Expert Bio

People who quit are often ridiculed and shamed and “quit” has become a dirty word. But without the ability to quit, it is impossible to achieve success. No one knows this better than Dr. Stan. He has achieved great success by quitting. He quit being a Senior Tax Accountant to become a Corporate Controller. He quit being a Corporate Controller to become a Deputy Director. Then he quit being a Deputy Director to become a Chief Financial Officer. Dr. Stan holds a Bachelor’s Degree, a Law Degree, and a Doctorate Degree. He has become know as “The Quit Doctor” because of his relentless determination to heal the world of the stigma and shame associated with the concept of quitting. He is the author of the book Quit: The Last Principle of Success. He is also a coach, trainer and speaker.

For more about Dr. Stanley G. Robertson visit his website.

Contact Info for Dr. Stanley G. Robertson

Web address: www.thequitdoctor.com

Travels from: Chicago, Illinois

Contact:

Twitter 

Resources Mentioned or Authored by Dr. Stanley G. Robertson:

 

Generating Business Referrals Without Asking – Interview with Stacey Brown Randall

Host of the Roadmap to Grow your Business Podcast

Bill Ringle and Stacey Brown Randall discuss…
Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.
Top 5 Highlights from this Interview 
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Interview Insights

Click to Read the Show Notes

 

Expert Bio

Stacey Brown Randall a three-time entrepreneur, author of Generating Business Referrals…Without Asking, and host of the Roadmap to Grow your Business podcast. Through her programs, like Growth By Referrals and Sticky Client Experiences, she provides a roadmap to take control of your business growth.

Stacey’s quest to crack the code on how to generate referrals without asking began after her first business failed. When she started her second business – a business and productivity coaching practice – she knew keeping her pipeline full of new clients would be one of the biggest differentiators from her business failure. She honed-in on referrals as the main source of prospects for her second business but wasn’t satisfied with the conventional advice which is to receive referrals you must ask. Now she teaches others how to generate referrals without asking and unleash a referral explosion.

Stacey received her Master’s in Organizational Communication and is married with three kids, a 10-year-old son, 8-year-old daughter and she and her husband are raising their 11-year-old nephew.

For more about Stacey Brown Randall visit her website.

Contact Info for Stacey Brown Randall

Web address: www.businessmiracles.com

Travels from: New York, NY

Contact:

Twitter linkedin icon

Resources Mentioned or Authored by Stacey Brown Randall:

Episode 193: The Go-Giver – Featured Interview with Bob Burg

Speaker, Bestselling Author

Bill Ringle and Bob Burg discuss what it means to be a Go-Giver Influencer.
Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top 5 Highlights from this Interview 

  • What it means to be a Go-Giver.
  • The difference between intrinsic and extrinsic value
  • Why it’s so important for salespeople to be in control of their emotions
  • The five elements of value
  • The right way to develop a mentor-protege relationship

Interview Insights

Click to Read the Show Notes

2:54 “I was very fortunate to have great parents who lived their lives like very much what I would refer to as a go-giver, people who always look to give value to others.”

3:35 “People always show up at just the right times. I always took it upon myself to give value to them in whatever way I could and really try to make it worth their while. I think when you do that you attract people into your life.”

4:51 Why asking someone to mentor you out of the blue doesn’t exactly work.

5:14 “You can reach out to anyone you like, regardless of the medium, and just let them know you’re an admirer of theirs.”

6:53 Why a handwritten note to thank someone for their help, especially if they’re in a position of authority or thought leadership, is so important.

7:35 “Value is always in the eyes of the beholder.”

8:06 “A mentor-protegé relationship is just that, it takes time to build.

8:43 “This is really the key: shifting your focus from getting to giving.”

9:31 “Nobody is going to buy from you because you have a quota to meet.”

9:48 “They’re going to buy from you only because they believe they will be better off by doing so than by not doing so.”

11:12 “Value is the relative worth or desirability of something.”

12:17 “Selling is actually discovering what the other person wants, needs, or desires and and helping them to get it.”

14:03 Case study of two terrible salespeople who were incapable of giving the other what they wanted or needed.

14:23 “The first thing we need to do in any business or situation is to master our emotions.”

19:18 “That’s how we live our lives, we come from different belief systems, we see the world from different points of view.”

19:53 “Let go of having to be right.”

20:58 “Bias means that when you come across some new information that confirms your already held beliefs or biases, you accept them. But if they differ from your accepted beliefs, you ignore them.”

22:58 “Great influencers don’t push, they pull.”

23:42 Why it’s better to seek commitment than compliance.

24:14 “What we also want to do is understand our strengths.”

25:06 Why it’s common for so many salespeople and entrepreneurs to undercharge.

25:33 “When you sell on price, you’re a commodity, when you sell on value, you’re a resource.”

26:46 Intrinsic vs. Extrinsic Value – “They tend to come down to 5 Elements of value. Those 5 are excellence, consistency, attention, appreciation, and empathy.”

28:29 Lightning Round

30:37 “I think the biggest misconception about influence is that you get it by pushing your will onto others, and you don’t. It goes back to attraction.”

Expert Bio

Bob Burg is a sought-after speaker at company leadership and sales conferences on topics at the core of the Go-Giver books. A former television personality and top-producing salesperson, Bob has shared the platform with some of today’s top business leaders, broadcast personalities, coaches, athletes, and political leaders, including a former U.S. president.

In addition to coauthoring the bestselling Go-Giver books with John David Mann, Bob has authored a number of popular books, including the critically acclaimed, Endless Referrals: Network Your Everyday Contacts Into Sales and Adversaries into Allies. His total book sales are well over a million copies.

The American Management Association named Bob one of the 30 Most Influential Leaders and he is one of Inc.’s 100 Great Leadership Speakers. Richtopia named him one of the Top 200 Most Influential Authors in the World.

Bob is an advocate, supporter, and defender of the free enterprise system and believes that the amount of money one makes is directly proportional to how many people one serves. He is also an unapologetic animal fanatic, and served on the board of directors of Furry Friends Adoption & Clinic in his hometown of Jupiter, Florida. For more information, articles and free resources, please visit www.burg.com.

Contact Info for Bob Burg

Web address: www.burg.com

Travels from: Jupiter, Florida

Contact:

LinkedIn  Twitter 

Resources Mentioned by Bob Burg:

    

Episode 199: 80/20 Sales and Marketing- Interview with Perry Marshall

Founder of Perry S. Marshall & Associates

Bill Ringle and Perry Marshall discuss the 80/20 principle and how companies can use it to better their business. 
 
Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.
 
Top 5 Highlights from this Interview 
  • How the 80/20 principle can help companies weed out financial gaps in their business.

  • Using the Pareto principle as an Invisible Money Finder

  • Why it is that everyone pays attention to averages, even though they are ultimately irrelevant statistics.

  • When 20% of your salespeople are outselling the other 80%, it’s time to get rid of the 80% and focus time and resources on the top sellers.

  • Why “pruning” your company is key to its efficiency 

Interview Insights

Click to Read the Show Notes

2:59 How Thomas Edison inspired Perry Marshall to be curious about his environment when he was young, much to the dismay of his parents.

4:29 Perry’s epiphany about the 80/20 principle – “It’s a universal law of cause and effect.”

5:29 “People are using this every single day to figure out what gaps exist in their business.”

6:56 The Invisible Money Finder – “If Starbucks has a thousand people a week who buy a five dollar latte, it’s pretty much guaranteed that one of those people will buy a $2700 espresso machine.”

7:34 “People in large numbers are extremely predictable. If they’re not doing what the formula predicts it means they’re doing something wrong.”

8:49 “The Pareto principle has only often been used as a rearview mirror.”

10:14 How to use the 80/20 principle as a metric to determine what is working fine versus what just isn’t.

11:30 “Everyone’s accustomed to averages.”

12:00 “The most interesting thing is, who are the most capable people in the science class, and how much science can they do.”

12:15 The 80/20 curve

12:59 “Average conceals the extremities.”

14:21 “If I’m selling a million dollars a month, one of my salespeople is going to sell half, one of them is going to sell 2 or 300 thousand, and the other 8 are going to sell the rest.”

15:02 When 20% of your sales people are outselling the other 80%, it’s time to get rid of the 80% and focus time and resources on the top sellers.

16:22 “It’s possible to defy the laws of nature, but look how much effort it takes you to do it.”

16:49 “Everything in business is all about outliers.”

17:02 “The first rule of 80/20 is deciding what you’re not going to do.”

18:21 Racking the shotgun, the story of John the gambler,  – “The way you win more poker games is you need to find people who are going to lose.”

21:35 “Sales and marketing is not a convincing people process, it’s an elimination process.”

22:50 “A buyer is a buyer is a buyer.”

23:42 “Selling is harnessing natural processes to enable what already wants to happen, to already happen.”

25:45 80/20’s are everywhere, it’s just about knowing how to look for them.

28:04 “It’s probable that 3/5/10% of your customers are just bleeding money out of your bank account.”

28:16 “Most people just haven’t been given permission to just get rid of the customers.”

29:43 Why most people don’t actually know how to make a business better.

30:30 “There’s no rule that says you have to take these people’s money.”

32:25 How to fire someone gracefully.

34:37 “Maybe the reason that you’re struggling is that you’re carrying too heavy of a burden.”

34:52 “It is possible to get 70% of the work done with 30% of the people, it requires surgery to that, but it is possible.”

35:50 “Having the wrong person in a position is catastrophic.”

36:06 Lightning Round

Expert Bio

Endorsed by Forbes and INC Magazine, Perry Marshall helps his clients by integrating technology, sales, art and psychology. He founded the $5 million Evolution 2.0 Prize, which aims to solve the biggest mystery in biology.

His reinvention of the Pareto Principle is published in Harvard Business Review. NASA’s Jet Propulsion Labs at the California Institute of Technology use his 80/20 Curve as a productivity tool. His Google AdWords book, Ultimate Guide to Google AdWords, is the world’s best selling book on internet advertising.

 

He’s consulted in over 300 industries and served as a witness for marketing and Google AdWords litigation. Perry has a degree in Electrical Engineering and lives in Chicago.

For more about Perry Marshall, visit his website.

Contact Info for Perry Marshall

Web address: www.perrymarshall.com/8020-book

Travels from: Oak Park, IL

Contact:

 Twitter

Resources Mentioned or Authored by Perry Marshall:

Episode 197: Highly Sensitive Entrepreneurs – Interview with Heather Dominick Kosmicki

Founder of A Course In Business Miracles®

Bill Ringle and Heather Dominick Kosmicki discuss the nuances of being a highly sensitive entrepreneur and how to use your abilities to thrive in business as other relationships.
 
Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.
 
Top 5 Highlights from this Interview 
  • How to identify highly sensitive entrepreneurs
  • What to do when struggling with emotional overwhelm as a highly sensitive person
  • The roles of Royal Advisors and what they do for the world
  • The 3 HSE Coping Mechanisms
  • How a Highly Sensitive Dentist was able to overcome her tendency towards combo plattering and unify the office

Interview Insights

Click to Read the Show Notes

2:00 Heather recalls how her teachers in school influenced her when she was young, particularly Mrs. Rugg, who inspired Heather’s love of theater.

3:51 How Heather transitioned from being a high school drama teacher to starting her own, and how the experience of 9/11 gave her the courage she needed to strike out on her own.

4:43 “I always had a passion about nutrition and overall wellness.”

6:19 “I believe so deeply in the power of teaching, right alongside coaching.”

8:12 About her journey into entrepreneurship: “I started sharing and that was really the first transition into supporting others in their business.”

8:53 How a “dark night of the soul” led to Heather coming into contact with Dr. Elaine Aron and her research on what it means to be a highly sensitive person.

9:18 “It didn’t surprise me that I was highly sensitive, but it did surprise me how highly sensitive I was.”

9:35 “A person who is highly sensitive is someone who is born into the world with a nervous system that is wired differently than someone who is not highly sensitive, and through that different wiring, you interpret stimulation at a much higher level or degree than someone who is not highly sensitive.”

10:09 “One of the aspects of being highly sensitive is that you can become overwhelmed quite easily.”

10:53 About assessing a group of woman with Dr. Aron’s study “Not one woman in that room wanted to be highly sensitive.”

11:32 “We have to learn how to embrace this and how to really use it to our benefit and our advantage than having it work against us.”

11:12 The Royal Advisors: “We are here, we are brought here to this planet to do well, to be able to create balance to those who are not highly sensitive.”

14:01 “There are 20% of us who are born into the world highly sensitive.”

14:12 The HSE Coping Mechanism – “I’m a recovering pusher.”

15:01 “The coping mechanisms are really about how those of use who are highly sensitive respond to anxiety.”

16:13 HSE coping mechanisms: pushing vs. hiding.

17:40 How a HSE dentist overcome her tendency towards combo plattering, and what Heather did to help her.

20:51 My Quest for the Best Lightning “Flash” Round

Expert Bio

Can you be highly successful in business and highly spiritual at the same time. Let’s take this question a step further. Is there a direct relationship between your spirituality and great success?

Heather Dominick is a woman who is impressively successful, and highly spiritual. A former high school drama teacher who collaborated with none other than Bette Midler. A graduate of NYU where she received her first coach training. Heather is the winner of the 2015 Best of Manhattan Coaching Award and creator of the 2014 Stevie Award winning virtual event A Course In Business Miracles®: 21-Day Discovery Series that attracted close to 6,000 official registrants from all around the world including: Iceland, Nigeria, Russia, Asia, South America, Australia, Europe and the U.S.

She has appeared on Lifetime Television and has been published in numerous books including Stepping Stones to Success alongside Deepak Chopra

An exceptional facilitator and teacher Heather is known for creating a safe, sacred community for true transformation whether she is teaching a Business Miracles® Class, delivering training online or in-person or mentoring members of her Business Miracles Community in her various Mentoring Programs. She has helped thousands of HSE®s release life-long limiting beliefs, overcome fears and learn how to build their business in a way that actually feels so good that they can’t help but create solid, sustainable, high level financial success.

Heather is also the founder and leader of the Highly Sensitive Entrepreneur® movement.

For more aboutHeather Dominick Kosmicki, visit his website.

Contact Info for Heather Dominick Kosmicki

Web address: www.businessmiracles.com

Travels from: New York, NY

Contact:

 Twitter 

Resources Mentioned or Authored by Heather Dominick Kosmicki:

Heather’s Assessment for Highly Sensitive Entrepreneurs

Unicornomics – Interview with Damion Lupo

Bestselling Author, Host of Transformation Nation

Bill Ringle and Damion Lupo discuss…
Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.
Top 5 Highlights from this Interview 
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Interview Insights

Click to Read the Show Notes

 

Expert Bio

Best Selling Author in personal finance and money thinking, host of the Transformation Nation podcast, owner of 30+ companies and founder of his own martial art – Yokido ® Damion outrightly rejects regret and speaks to it as the ultimate life failure. He has a unique approach to living a full-filled life by breaking rules and making more mistakes, faster, than the competition – his key to success.

Playing by a different set of rules, he even bought his first rental house with a VISA, a move that snowballed into owning 150 rental houses in 7 states in less than 5 years. In 2008 he lost the entire $20 million but recreated his wealth and reinvented his life over 4 transformational years.

Today he leads 3 global companies with one unified mission – to Free People from Money Bondage.

For more about Damion Lupo, visit his website.

Contact Info for Damion Lupo

Web address: www.damionlupo.com

Travels from: Phoenix, AZ

Contact:

LinkedInTwitter 

Resources Mentioned or Authored by Damion Lupo:

 

Episode 192: Subscription Marketing – Featured Interview with Anne Janzer

Author, Consultant

Bill Ringle and Anne Janzer discuss subscription marketing strategies for nurturing customers in a world of churn.
Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.
Top 5 Highlights from this Interview 
  • How subscription models shape the way customers see companies and brands.
  • Why subscription models are more than just transactions, they’re relationships.
  • The phenomenon of Super-Users and why every company should seek them out
  • How Adobe changed the game by being among the first to adopt a successful subscription model, despite financial media criticism.
  • What companies with a subscription model can do to sustain a customer’s trust long term.

Interview Insights

Click to Read the Show Notes

1:55 How Anne’s parents, and her early life experiences with the opera, were able to show her the importance of subscribers at a young age.

3:32 “There was a real difference for me between the people who were buying a ticket for one show and the people who were subscribing to the series.”

4:09 “It wasn’t just the revenue part, but also what that meant when somebody showed up and said I’m going to subscribe to your season, even though I haven’t seen a season yet.”

5:17 “The fundamental shift that I think we need to make when we think about selling things one off versus selling a subscription to something is this: a subscription sale isn’t a one time transaction, it’s actually the beginning of a relationship.”

5:41 “How do I create a relationship with this person that will deliver value to them, and deliver value to the business.”

6:45 “Every single business model you can find someone who has a subscription play on it.”

7:35 The Adobe model for subscriptions and how it changed the game.

9:27 “If you spend the time and the money acquiring these subscription customers at $30 or $60, and they don’t renew for a year, or they quit after a year, if you have not continued to make them happy, you are losing money on that new customer.”

10:48 On the media response – “Financial people weren’t accustomed to this, they don’t know how to look at those metrics at first.” 

11:32 On adopting the subscription model: “It takes a little patience and persistence and tinkering to figure out.”

13:33 How a recruiter successfully shifted the services of his company to a subscription model.

16:50 “We picture a funnel and we know how they work, they’re one way.”

17:18 “If your business is based on a subscription model, then you’re really just getting started at the moment someone becomes a subscriber.”

18:35 “A subscription is a vehicle for an ongoing relationship with your customers, and everything you do with your customer from that point forward is part of their experience.”

19:36 How CDBaby modeled exemplary customer engagement in a small way.

21:21 “Another thing we need to think about is trust.”

22:01 An example of a bad customer engagement experience Anne dealt with during a stolen credit card situation.

24:04 “If you’re not finding value within 90 days, the chances that you’re going to renew are really really small.”

24:26 “The best time to reach out and help people start using things is as early as possible.”

25:21 Why companies should find ways to celebrate their customers’ success with the product.

26:54 “Businesses are so quick to send out emails announcing their own successes.”

27:20 Lightning Round

30:12 How to find and define superusers – “A superuser is that person who finds so much value in your business that they find it important to share it with others.”

Expert Bio

As a writer and marketer, Anne Janzer has worked with more than 100 technology companies. In 2015, inspired by the changes she saw happening in the software industry around her and their potential ramifications for marketers, she wrote the book Subscription Marketing: Strategies for Nurturing Customers in a World of Churn. That book is now in its second edition and has been published in Japanese and Korean languages.

For more about Anne Janxer, visit her website.

Contact Info for Anne Janzer

Web address: www.annejanzer.com

Travels from: Mountain View, CA

Contact:

LinkedInTwitter

Resources Mentioned or Authored by Anne Janzer:

     

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