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221: John Rossman, author of Think Like Amazon

John Rossman, author of Think Like Amazon: 50 1/2 Ideas to Become a Digital Leader

John Rossman  and Bill Ringle discuss Think Like Amazon: 50 1/2 Ideas to Become a Digital Leader for small business leaders. 

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top 3 Take-Aways from this Interview

  • Create customer obsession—and grant your customers superpowers.
  •  Use metrics to create a culture of accountability and innovation.
  • Master the magic of small autonomous teams.

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Expert Bio 

John is the author of Think Like Amazon: 50 ½ Ideas to Become a Digital Leader.

He was an executive at Amazon, where he launched and scaled the Marketplace business, which now accounts for more than 50 percent of all units sold at Amazon.com. He also led the enterprise services business, with responsibilities for Target.com, NBA.com, Toys R Us, and other top brands.

He now heads Rossman Partners, a niche business advisory firm that helps clients succeed and thrive in the digital era. Rossman has worked with The Gates Foundation, Microsoft, Nordstrom, Target, Walmart, and many others. He is highly sought after for expert commentary regarding Amazon by global news media, such as the New York Times, CNBC, and Bloomberg, among others.

Contact Info for John Rossman

Web address: http://the-amazon-way.com/

Travels from:  Austin, Texas

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​Books Authored by the Guest

Resources Mentioned During the Interview