261: Steve Herz, using authority, warmth, and energy to get exceptional results

Steve Herz, author of DON’T TAKE YES FOR AN ANSWER: Using Authority, Warmth, and Energy to Get Exceptional >>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth. Steve Herz and Bill Ringle discuss the importance of honest, constructive feedback to improve performance for small business leaders …

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