Work-Life Balance and Productivity Archives • My Quest for the Best

Category Archives for "Work-Life Balance and Productivity"

214: Apply Recovery Strategies in Your Leadership – interview with Christie Aschwanden

Christie Aschwanden, author of Good to Go

Christie Aschwanden and Bill Ringle discuss what the athlete in all of us can learn from the strange science of recovery.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top 3 Take-Aways from this Interview

  • How overworking can reduce your effectiveness as an athlete or a business leader.
  • The similarities between overtraining and overworking.
  • The importance of scheduling time to decompress and recover between work activities.

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Expert Bio 

Christie Aschwanden is the author of GOOD TO GO: What the Athlete in All of Us Can Learn From the Strange Science of Recovery and co-host of EMERGING FORM, a podcast about the creative process.

She’s the former lead science writer at FiveThirtyEight and was previously a health columnist for The Washington Post. Christie is a frequent contributor to The New York Times. She’s also been a contributing editor for Runner’s World and a contributing writer for Bicycling.

Her work appears in dozens of publications, including Discover, Slate, Consumer Reports, New Scientist, More, Men’s Journal, Mother Jones, NPR.org, Smithsonian and O, the Oprah Magazine.

MQ4B-Featured-Christie Aschwanden

Contact Info for Christie Aschwanden

Web address: www.christieaschwanden.com

Travels from: Cedaredge, CO

 Social  Media Links:

​Books Authored by the Guest

Resources Mentioned During the Interview

206: Data Visualization Made Simple – Interview with Dr. Kristen Sosulski

Dr. Kristen Sosulski, Associate Professor at NYU’s Stern School of Business

Dr. Kristen Sosulski and Bill Ringle discuss data visualization: what it is and how small business leaders can use it. 

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • What is deep data and how it's created from the internal processes within an organization. 
  • Telling stories is a key application of data visualization. 
  • Data visualization transforms data into an interface where customers can interact with the facts in a useful way. 
  • Things to consider when presenting visual data, and why it's a bad idea to make your audience work too hard. 
  • How data visualization can be used to make arguments to persuade decision makers. 

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Expert Bio 

Dr. Kristen Sosulski is an Associate Professor at NYU’s Stern School of Business where she teaches MBA students and executives data visualization, programming and business analytics. She is the Director of the Learning Science Lab for NYU Stern where she develops immersive online learning environments for business school education.

Kristen is the co-author of the Essentials of Online Course Design: A Standards-Based Guide (Routledge, 2011, second edition, Routledge, 2015) and The Savvy Student’s Guide to Online Learning (Routledge, 2013). Her third book, Data Visualization Made Simple: Insights into Becoming Visual was just published.

As a leading expert on data visualization, Kristen regularly consults, delivers seminars, and leads workshops on data visualization techniques and best practices. You can find her speaking on the subject at events like Social Media Week NYC, plot.ly’s PlotCon conference, and Tableau’s events and to organizations like the National Association of Public Opinion and the National Economic Research Association.

For more about Dr. Kristen Sosulski visit her website.

Contact Info for Dr. Kristen Sosulski


Web address: www.kristensosulski.com

Travels from: New York

Social Media Links

Books Authored by the Guest


Resources Mentioned During the Interview

205: Workplace Poker – Featured Interview with Dan Rust

Dan Rust, Founder of Frontline Learning

Dan Rust and Bill Ringle discuss the game beneath the game – understanding the culture and maximizing your chances for success – known as workplace poker.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • What is Workplace Poker and how people looking to advance their career can best use it. 
  • How to make sense of the human elements and the imperfections within the workplace. 
  • Why so much communication takes places beneath the surface, and what you can do to better interpret it. 
  • Putting your emotional connections with people aside enables you to be able to read them and communicate with them on a more objective level. 
  • The importance of likability and why it matters so much in business.

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Expert Bio 

Dan Rust is the founder of Frontline Learning, an international publisher of corporate training resources. His award-winning keynote speeches and workshops focus on employee engagement, productivity and career management. For more than 20 years Dan has been writing and speaking on a variety of career management topics. His blog at workplacepoker.com focuses on ideas, skills and practical strategies to help you accelerate your career trajectory. His corporate training clients have included GE, Apple, Starbucks, Saudi Aramco and Disney Interactive.

For more about Dan Rust visit his website.

Contact Info for Dan Rust


Web address: http://www.workplacepoker.com/

Travels from: Minneapolis

Social Media Links

Books Authored by the Guest

203 – When: The Scientific Secrets of Perfect Timing, Interview with Dan Pink

Dan Pink, Bestselling Author

Dan Pink and Bill Ringle discuss how entrepreneurs can organize their days to be the most productive and efficient. When it comes to success, the important question to ask is when. 

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • Why writing a book proposal can help you decide whether or not you want to write the book that you thought you were going to write.
  • The best time to do something depends on what it is you’re doing. For example, going to the doctor’s office in the afternoon is more dangerous than going during the morning.
  • How beginnings, midpoints, and endings affect us, and how to recognize temporal landmarks to use them for our benefit.
  • How to recognize the Larks, Owls. and Middles when coming up with time-based directives for your team.
  • Breaks make us better, certain kinds of breaks make us so much better. 

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Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

Daniel H. Pink is the author of six books — including his newest, When: The Scientific Secrets of Perfect Timing, which has spent four months on the New York Times bestseller list. His other books include the long-running New York Times bestseller A Whole New Mind and the #1 New York Times bestsellers Drive and To Sell is Human. His books have won multiple awards and have been translated into 39 languages. He lives in Washington, DC, with his wife and their three children.

For more about Dan Pink, visit his website.

Contact Info for Dan Pink


Web address: www.danpink.com

Travels from: Washington, DC

Social Media Links

Books Authored by the Guest

Other Resources Mentioned During the Interview

201: Unleashing Your Superpower – Featured Interview with Jeff Tippett

Jeff Tippett, Speaker, Author, Entrepreneur

Bill Ringle and Jeff Tippett discuss using influence as a superpower in small business leadership.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • The difference between persuasion and manipulation
  • Why asking clarifying questions is the key to being more persuasive
  • How to find alignment between your goals and your customers’ and clients’ needs
  • How developing a message can help appeal to people’s thumbs as well as their brains
  • What role emotion plays in listener’s buying into what you have to say

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Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

Jeff Tippett is a speaker, author, and entrepreneur.

Jeff has worked with renowned clients like Airbnb, The National Restaurant Association, The League of Conservation Voters, The League of Women Voters, as well as others.

Jeff's second book, slated for late Fall 2018, is tentatively titled: Unleashing Your Superpower: Why Persuasive Communication Is The Only Force You Will Ever Need. His bold statement is that we all live or die based on our ability to persuade.

In 2014, Jeff founded Targeted Persuasion, an award-winning public affair and communications firm, and has worked with renowned brands like Airbnb, The National Restaurant Association, The League of Women Voters, The League of Conservation Voters, plus others.

The heart and soul of Jeff’s presentations is the emotional story he tells of adopting his youngest daughter from Haiti while the country’s government was collapsing. Through this near-death experience of navigating civil unrest and institutional bureaucracy in a third world nation, Jeff learned valuable lessons on how to persuade others without ever manipulating. Jeff unpacks these secrets of the superpower of persuasion in every presentation.

For more information, visit Jeff's website.

Contact Info for Jeff Tippett


Web address: JeffTippett.com 

Travels from: Raleigh, NC

Social Media Links

Books Authored by the Guest


200: Hyperfocus – Featured Interview with Chris Bailey

Chris Bailey, New York Times Bestselling Author

Chris Bailey and Bill Ringle discuss how hyperfocus can help you stay on track, grow your business faster, and get more done in a shorter workday.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • Multitasking isn't always undesirable or ineffective, once you hack the myth.
  • Being less stimulated allows time to rest, wonder, and think more strategically about what you want to create.
  • Your ability to control your attention is directly related to the quality of your life (and accomplishments...)
  • When you expect your colleagues to be focused 100% of the time, you can expect new ideas 0% of the time.
  • Email isn't evil in itself, you just have to regain control of it. #emailsprints

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Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

Chris Bailey is a productivity expert, and the internationally bestselling author of The Productivity Project, which has been published in eleven languages. His second book, Hyperfocus: How to Be More Productive in a World of Distraction, was published in seven languages. Chris writes about productivity at Alifeofproductivity.com, and speaks to organizations around the globe on how they can become more productive, without hating the process.

To date, Chris has written hundreds of articles on the subject of productivity, and has garnered coverage in media as diverse as The New York Times, The Wall Street Journal, New York magazine, The Huffington Post, Harvard Business Review, TED, Fortune, Fast Company, and Lifehacker. in a recent interview, the TED Talks organization said that he “might be the most productive man you’d ever hope to meet". Recently, Fast Company called him a "productivity mastermind."

For more about Chris Bailey, visit his website.

Contact Info for Chris Bailey

Web address: https://alifeofproductivity.com/

Travels from: Kingston, Ontario

Books Written by Chris Bailey

  

Resources Mentioned During the Interview

199: Highly Sensitive Entrepreneurs – Featured Interview with Heather Dominick

Founder of A Course In Business Miracles®

Bill Ringle and Heather Dominick discuss the nuances of being a highly sensitive entrepreneur and how to use your abilities to thrive in business as other relationships.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • How to identify highly sensitive entrepreneurs
  • What to do when struggling with emotional overwhelm as a highly sensitive person
  • The roles of Royal Advisors and what they do for the world
  • The 3 HSE Coping Mechanisms
  • How a Highly Sensitive Dentist was able to overcome her tendency towards combo plattering and unify the office

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Expert Bio 

Can you be highly successful in business and highly spiritual at the same time. Let’s take this question a step further. Is there a direct relationship between your spirituality and great success?

Heather Dominick is a woman who is impressively successful, and highly spiritual. A former high school drama teacher who collaborated with none other than Bette Midler. A graduate of NYU where she received her first coach training. Heather is the winner of the 2015 Best of Manhattan Coaching Award and creator of the 2014 Stevie award winning virtual event A Course In Business Miracles®: 21-Day Discovery Series that attracted close to 6,000 official registrants from all around the world including: Iceland, Nigeria, Russia, Asia, South America, Australia, Europe and the U.S.

She has appeared on Lifetime Television and has been published in numerous books including Stepping Stones to Success alongside Deepak Chopra

An exceptional facilitator and teacher Heather is known for creating a safe, sacred community for true transformation whether she is teaching a Business Miracles® Class, delivering training online or in-person or mentoring members of her Business Miracles Community in her various Mentoring Programs. She has helped thousands of HSE®s release life-long limiting beliefs, overcome fears and learn how to build their business in a way that actually feels so good that they can’t help but create solid, sustainable, high level financial success.

Heather is also the founder and leader of the Highly Sensitive Entrepreneur® movement.

For more about Heather Dominick visit her website.

Contact Info for Heather Dominick

Web address: www.businessmiracles.com

Travels from: New York, NY

Social Media Links:

Resources Mentioned During the Interview

[yuzo_related]

198: Creating Your Best Life – Featured Interview with Caroline Miller, MAPP

Author, Speaker, and Owner of Caroline Miller Coaching

Caroline Adams Miller and Bill Ringle discuss goal setting and achievement in depth for the benefit of small business leaders.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • What it means to be a goal setter.
  • The importance of environment when it comes to unlocking abilities.

  • The formula for developing grit, and why some people never do.

  • How to train Millennial employees in the workplace to learn course correction.

  • Understanding the Losada line and why teams benefit from psychological safety.

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Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

Caroline is one of the world’s leading positive psychology experts on Goals & Grit ™. She’s spent more than 30 years helping individuals, leaders, and companies to cultivate grit, one of the top indicators of success. Caroline is the author of six books including Getting Grit (Sounds True 2017), Creating Your Best Life (Sterling 2009), Positively Caroline (Cogent 2013), and My Name is Caroline (Doubleday 1988). Live Happy Magazine named Creating Your Best Life one of the top 10 goal setting books ever published and Getting Grit one of the 10 books that would change your life in 2017. Caroline’s work has been featured in media around the world including BBC World News, The New York Times, The Washington Post, NBC, NPR, and CNN.

Angela Duckworth, the winner of the 2013 MacArthur Genius grant for her research on grit, said of Caroline: “I don't know anybody who has thought more than [Caroline] about how to apply the scientific research on grit and achievement to our own lives!"

Caroline’s TEDx Talk “The Moments That Make Champions” explores the three things that we can choose to do differently to improve our chances of developing grit. Caroline has worked with clients around the world, including Morgan Stanley, Lululemon, The Wharton School/UPENN, RE/MAX, Booz Allen, Young Presidents’ Organization, Harvard Law School, and Swisse Wellness.

Caroline has a Masters of Applied Positive Psychology from the University of Pennsylvania and graduated magna cum laude from Harvard. She is a top-ranked Masters Swimmer in multiple events, has a black belt in Hapkido and has more than three decades of unbroken recovery from bulimia.

For more information, visit Caroline Miller's website.

Contact Info for Caroline Miller


Web address: http://www.carolinemiller.com/

Travels from: Washington, DC

Phone: (214) 543-0844

Social Media Links



Books Authored by the Guest

 


Resources Mentioned During the Interview

197: Essentialism: The Disciplined Pursuit of Less. Featured Interview with Greg McKeown

Greg McKeown, New York Times Bestseller, Speaker

Greg McKeown and Bill Ringle discuss the philosophy and practice of essentialism as it applies to leadership and life outside the office.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top 3 Take-Aways from this Interview

  • How Gandhi’s essentialist mindset allowed him to be so present with his grandson despite massive pressure and social responsibilities.
  • The essentialist approach in three stages: 1) Explore and Evaluate. 2) Eliminate. 3) Execute.
  • Why the reality of entrepreneurship is often different from the goal of it, and what entrepreneurs can do to avoid being stretched too thin by applying these principles.

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Listen on Apple Podcasts
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Expert Bio 

Originally from London, England, Greg McKeown is the author of the New York  bestseller, “Essentialism: The Disciplined Pursuit of Less” and the founder of McKeown, Inc, a company with a mission to teach Essentialism to people around the world. Their clients include Adobe, Apple, Airbnb, Cisco, Google, Facebook, Pixar, Salesforce.com, Symantec, Twitter, VMware, and Yahoo!.

McKeown has spoken to hundreds of audiences around the world including in Australia, Bulgaria, Canada, China, England, Holland, India, Ireland, Italy, Japan, Norway, Singapore, South Africa, and the United States. His writing has appeared or been covered by Fast Company, Fortune, HuffPost, Politico, and Inc. Magazine and Harvard Business Review. He has also been interviewed on television and radio shows including NPR, NBC, and the Steve Harvey Show.

In 2012 he was named a Young Global Leader by the World Economic Forum. McKeown now lives in Silicon Valley with his wife and their four children. He earned an MBA from Stanford University.

For more about Greg McKeown and his work, please visit his website at www.gregmckeown.com

Contact Info for Greg McKeown

Web address: www.gregmckeown.com

Travels from: San Francisco, CA

Social  Media Links

Books by Greg McKeown

Resources Mentioned During the Interview

195: The Fabulous F Words of Business Ownership – Interview with Fabi Preslar

Fabi Preslar, President of SPARK Publications

Bill Ringle and Fabi Preslar discuss several F-words that are germane to guiding, enlightening, and enriching the business owner's journey.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • Why books are not the “money makers” of a business plan.
  • How authors working with SPARK Publications have used a book to build their platform successfully.

  •  How to recognize what your audience wants from you.

  • The fabulous F-Words of Business Ownership – so much more than you expect!

  • The questions entrepreneurs stuck in a rut should be asking themselves.

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Click to listen and subscribe on your favorite place to enjoy podcasts below so you are the first to know when a new episode is released. My Quest for the Best is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential.

Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

Fabi Preslar is the owner and president of SPARK Publications, a national, award-winning, custom design firm specializing in niche magazines and independently published books. Her firm’s publications enhance credibility and distinction – enabling individuals and organizations to thrive and excel.  Preslar was named 2017 Woman Business Owner of the Year by the National Association of Women Business Owners – Charlotte Chapter, and the firm was honored as the 2018 First-Generation Family Business of the Year by the Charlotte Business Journal.

For more about Fabi Preslar, go to her website.

Contact Info for Fabi Preslar


Web address: SPARKpublications.com 

Travels from: Charlotte, NC

Social Media Links



Books Authored by the Guest

  


Resources Mentioned During the Interview

192: Subscription Marketing – Featured Interview with Anne Janzer

Anne Janzer, Author, Consultant

Bill Ringle and Anne Janzer discuss subscription marketing strategies for nurturing customers in a world of churn.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • Subscription models fundamentally shape the way customers see companies and brands.
  • Why subscription models are more than just transactions, they’re relationships.
  • The phenomenon of Super-Users and why every company should seek them out and cultivate them.
  • How Adobe changed the game by being among the first to adopt a successful subscription model, despite financial media criticism.
  • What companies with a subscription model can do to sustain a customer’s trust long term. 

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Click to listen and subscribe on your favorite place to enjoy podcasts below so you are the first to know when a new episode is released. My Quest for the Best is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential.

Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

As a writer and marketer, Anne Janzer has worked with more than 100 technology companies. In 2015, inspired by the changes she saw happening in the software industry around her and their potential ramifications for marketers, she wrote the book Subscription Marketing: Strategies for Nurturing Customers in a World of Churn. That book is now in its second edition and has been published in Japanese and Korean languages.

For more about Anne Janzer, visit her website.

Contact Info for Anne Janzer

Web address: www.annejanzer.com 

Travels from: Mountain View, CA

Social Media Links

Books Authored by the Guest

191: Rising to Power – Featured Interview with Ron Carucci

Ron Carucci, Co-Founder of Navalent

Bill Ringle and Ron Carucci discuss how to recognize the dangers and reap the rewards of rising to power in a business.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top Take-Aways from this Interview

  • Why it is that most leaders fail within their first 18 months of being appointed to leadership
  • What hiring teams need to do to set up new leaders for success
  • The significance of Leading out Loud, and becoming an intentional leader
  • Overview of the Rise to Power Diagram and what it can do for leaders
  • Some of the factors that isolate leaders. 

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Click to listen and subscribe on your favorite place to enjoy podcasts below so you are the first to know when a new episode is released. My Quest for the Best is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential.

Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

Ron is co-founder and managing partner at Navalent, working with CEOs and executives pursuing transformational change for their organizations, leaders, and industries. He has a thirty year track record helping executives tackle challenges of strategy, organization and leadership. From start-ups to Fortune 10’s, non-profits to heads-of-state, turn-arounds to new markets and strategies, overhauling leadership and culture to re-designing for growth. He has helped organizations articulate strategies that lead to accelerated growth, and design organizations that can execute those strategies. He has worked with He has worked in more than 25 countries on 4 continents. He is the best-selling author of 8 books, including the recent Amazon #1 Rising to Power. He is a regular contributor to the Harvard Business Review, where Navalent’s work on leadership was named one of 2016’s management ideas that mattered most. He is also a regular contributor to Forbes, and a two-time TEDx speaker. His work’s been featured in Fortune, CEO Magazine, Inc., BusinessInsider, MSNBC, Business Week, Smart Business, and thoughtleaders.

For more information, visit Ron Carucci's website.

Contact Info for Ron Carucci

Web address: http://www.navalent.com 

Travels from: Woodinville, WA

Social Media Links

Guest Books

    

Episode 188 – Shift Ahead – Interview with Allen Adamson

Co-Founder of Metaforce.co

Allen Adamson talks with Bill Ringle about how small business owners can shift ahead and outsmart the problems that might limit, restrict, or confine the growth of your business.

Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Key Insights from this Interview 
  • The 7 Red Flags that mean a company is becoming less relevant
  • Why it’s so essential to transform your brand into an experience 
  • The story of Central Park and how they divided tasks to assign accountability to the conservancy rangers.
  • The importance of zooming out when it comes to increasing social media engagement.
  • What Jerry Seinfeld can teach us about being more observant

Interview Insights

Click to Read the Show Notes

1:44 Allen recounts his experience interviewing with an ad agency immediately following graduation.

3:19 “Marketing is about making your products or service relevant in a rapidly changing world, and if you have no clue what’s going on in the world, you’re not going to be very good at marketing.”

4:11 What Allen reads and listens to in order to stay relevant. “Part of staying current is staying out of your desk.”

4:46 “I always look for clients that are facing challenges that don’t have any easy answer.”

6:39 “If you just really try to watch your customer and observe what’s going on, you’ll be a step ahead.”

7:10 Why you should be more like Jerry Seinfeld.

9:05 “If you just do what you did yesterday, [you’re] going to become less relevant.”

9:50 Why being myopic is the biggest red flag for your business.

10:58 The importance of paying attention to alternatives.

12:09 “A big problem for a business that has become irrelevant is pointing at the other guy.”

14:19 The story of Katz’s Deli and what they did to stay relevant.

15:32 “Sometimes luck matters.”

18:17 The story of the National Geographic Boats. “Instead of just taking a cruise to Alaska, you could take a cruise on National Geographic Boats…you’re living a National Geographic Experience.”

19:14 Why you should make your brand an experience.

20:22 “Everyone can provide a little extra to make their customers’ experience really unexpected. If it’s unexpected people will share it.”

21:11 The importance of zooming out when it comes to increasing social media engagement.

22:26 The story of Central Park and how they divided tasks to assign accountability to the conservancy rangers.

23:37 “If you can get your employees to own the problem or own the business totally with you…you’ll be far better off.”

23:59 “No one ever washes a rental car.”

24:21 The Lightning Round

Expert Bio

Allen Adamson is a noted industry expert in all disciplines of branding. He is Co-Founder and Managing Partner of Metaforce.co and the author of BrandSimple, BrandDigital, The Edge: 50 Tips from Brands That Lead, and Shift Ahead: How the Best Companies Stay Relevant in a Fast Changing World. Prior to Metaforce, Allen was Chairman, North America of Landor Associates, a global branding firm.

More information can be found on the Shift Ahead website: www.shiftaheadbook.com

For more information, visit Allen Adamson’s website.

Contact Info for Allen Adamson

Web address: https://www.metaforce.co/

Travels from: Scarsdale, NY

Phone: (914) 806-6647

Contact:

Twitter

Resources Mentioned by Allen Adamson:

     

Episode 185: Getting Grit – Interview with Caroline Miller, MAPP

Owner of Caroline Miller Coaching

Bill Ringle and Caroline Adams Miller discuss the different types of grit that business owners can adopt – good grit, faux grit, poor grit, and stupid grit. Getting the right grit makes all the difference!

Key points that you’ll learn from this interview:

  • The main components of grit
  • Why a handshake is integral in making a solid first impression
  • How Caroline became the first person to overcome bulimia and live to tell the story
  • Caroline’s habits that pertain to excellence
  • How your environment affects your behavior
  • How humility helped a business owner learn grit and become great in his role as a leader

Interview Insights

Click to Read the Show Notes

2:28 How both Caroline’s Grandmother and the founding principle of the Norwood school in Maryland had an impact on her young professional life.

3:45 Good handshakes show that you’re not afraid of being seen and heard.

5:08 Caroline recounts how Uncle Platt set the world record for the high jump.

6:02 [On overcoming bulimia and telling the story – “I had to begin unpacking how not just for myself, but for other people.”

7:04 “You have to learn to integrate recovery into a life which is part and parcel of how people connect with other people.”

8:49 “There’s no danger of relapse for me. I’m fully recovered.”

9:33 “When we don’t talk about things that are part of our backstory, we connote shame.”

10:07 “I created habits that pertain to excellence.”

11:24 “The fastest way to change your behavior is to change your environment and the quality of the people around you.” 

13:58 How humility plays a role in grit.

16:32 The main components of grit as espoused by Angela Duckworth

17:42 “I don’t think grit is a good quality unless it’s used in the process of pursuing good goals for the right reasons. “

18:45 “There’s a kind of grit that’s really dangerous in the wrong person for the wrong reasons.”

20:05 The story of Elizabeth Holmes and Theranos as an example of bad grit.

22:03 “Bad grit repels people.”

23:17 “The most meaningful goals are also the hardest goals.

24:39 “We have a generation I feel that was brought up to dumb down standards of excellence.”

25:58 How to hire for grit in companies.

27:06 “It’s really important to ask people not just what they have overcome but who else have they helped to overcome.”

28:16 Lightning Round

Expert Bio

Caroline is one of the world’s leading positive psychology experts on Goals & Grit ™. She’s spent more than 30 years helping individuals, leaders, and companies to cultivate grit, one of the top indicators of success. Caroline is the author of six books including Getting Grit (Sounds True 2017), Creating Your Best Life (Sterling 2009), Positively Caroline (Cogent 2013), and My Name is Caroline (Doubleday 1988). Live Happy Magazine named Creating Your Best Life one of the top 10 goal setting books ever published and Getting Grit one of the 10 books that would change your life in 2017. Caroline’s work has been featured in media around the world including BBC World News, The New York Times, The Washington Post, NBC, NPR, and CNN.
Angela Duckworth, the winner of the 2013 MacArthur Genius grant for her research on grit, said of Caroline: “I don’t know anybody who has thought more than [Caroline] about how to apply the scientific research on grit and achievement to our own lives!”
Caroline’s TEDx Talk “The Moments That Make Champions” explores the three things that we can choose to do differently to improve our chances of developing grit. Caroline has worked with clients around the world, including Morgan Stanley, Lululemon, The Wharton School/UPENN, RE/MAX, Booz Allen, Young Presidents’ Organization, Harvard Law School, and Swisse Wellness.
Caroline has a Masters of Applied Positive Psychology from the University of Pennsylvania and graduated magna cum laude from Harvard. She is a top-ranked Masters Swimmer in multiple events, has a black belt in Hapkido and has more than three decades of unbroken recovery from bulimia.

For more information, visit Caroline Miller’s website.

Contact Info for Caroline Miller

Web address: http://www.carolinemiller.com/

Travels from: Washington, DC

Phone: (214) 543-0844

Social Media links:

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Resources Mentioned by Caroline Miller:

 

The moments that make champions | Caroline Adams Miller | TEDxGramercy

Episode 184: Soul Health – Interview with Dr. Katherine T Kelly

Pioneer of Soul Health

Bill Ringle and Katherine T Kelly discuss the “Soul Health Model” of gaining insight and strength to apply in our business and personal life.

Expert Bio

Dr. Katherine T. Kelly, Ph.D., M.S.P.H. has gone from the convent to Krispy Kreme in her career as a holistic health psychologist. She was named “the Pioneer of Soul Health” in 2013 after the publication of her book, Soul Health: Aligning with Spirit for Radiant Living, which has been featured on over 130 national and international radio shows and podcasts. She is a licensed health psychologist, consultant, author, speaker, and transformational travel leader.

She completed her Bachelor’s Degree in Psychology from the University of Southern Colorado (1992), and both her Master’s (1995) and a Doctorate in Counseling Psychology (1999) from Indiana State University. She also earned a Master of Science in Public Health degree (2000) from the University of Missouri-Columbia where she completed a Post-Doctoral Fellowship in the university’s Department of Family and Community Medicine, a top-rated residency training center for physicians. She has received specialized training from the Mind-Body Medical Institute of Harvard University, as well has been trained in various holistic, natural health and spiritual methods of healing. Dr. Kelly has authored several academic publications and is an ongoing contributor to local health and wellness magazines. She provides classes, workshops, and retreats throughout the United States and offers “Soul Health Journeys”—transformational travel excursions—throughout the world. The revised second edition of her book, Soul Health: Aligning with Spirit for Radiant Living will be available May 12, 2018.

Her career has taken her from being recruited to work for a Catholic convent, to a professor at a well-known medical school, to a psychologist, author, and speaker.

For more information, visit Dr. Katherine T Kelly’s website.

Contact Info for Dr. Katherine T Kelly

Web address: https://www.drkatherinetkelly.com/

Travels from: Winston-Salem, NC

Phone: (336) 406-8431

Contact:

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Resources Mentioned by Dr. Katherine T Kelly:

Episode 182: Total Health Mastery – Interview with Arnoux Goran

Founder of Total Health Mastery USA

Bill Ringle and Arnoux Goran discuss the high costs of emotional baggage that we and our staff carry and the freedom and better performance that await once we release those burdens.
Key points that you’ll learn from this interview:
  • How to tell if you’ve actually gotten rid of negative emotional programming
  • Why you should learn to see your business as a mirror
  • The 7 Steps to Reprogramming Yourself
  • The difference between beliefs and thoughts/emotions
  • How to figure out what emotions stand in your way of being successful
  • What it means to be present in your body

Interview Insights

Click to Read the Show Notes

1:49 How Arnoux’s grandfather’s tendency towards helping inspired him as a youth, and his difficult upbringing gave him the life experience he needed to write his new book, The Answer.

3:51 How to test if you’ve rid yourself of negative programming.

5:16 “You don’t have to remember anything that happened to you to use the 7 steps to delete old programs, all you have to do is feel the emotion that you’re dealing with now.”

6:01 “You’re not the old anger, old fear, old sadness, old guilt, old shame.”

7:01 “We have to come from a different position to truly take the power and change our business.”

9:13 “If we could release our anger, we would then see reality as it is.”

9:44 “The seven steps is the basic manual for how to access programs on the computer and delete ones you don’t want.”

9:50 The 7 Steps to Reprogramming Yourself

11:03 Why it’s more difficult to eradicate a negative emotion that’s been around for decades.

11:35 “The human mind is most susceptible to unconscious programming up until ages 8-13.”

12:55 “Conscious beliefs are what you choose to believe, it’s what you choose to think about as reality or about life.”

13:15 [Paraphrasing Dr. Judd] – “It’s not that you have too many thoughts, it’s that you think the same thoughts every day.”

14:32 #upgradeyourpersonalplaylist

16:36 How Arnoux helped unblock a client who just couldn’t finish writing a book.

17:24 “Some of the unconscious programs we remove actually relate to many areas.”

18:39 Why it’s impossible to simply ignore your unconscious thoughts.

19:53 Questions to figure out what’s in your way of being successful.

22:18 3 ways to evaluate what emotions you’re experiencing.

24:05 The importance of quieting the mind.

25:36 Lightning Round

Expert Bio

Arnoux (are-know) Goran is the founder of Total Health Mastery USA and the inventor of The 5 Step Emotional Eraser: How to Cleanse the Body Without Cleansing Reactions and How to Overcome Addictions Without Willpower.

Arnoux’s difficult upbringing and an unforgettably traumatic experience led him to seek out ways to heal himself and to stop replaying the patterns of poverty, starvation, and depression from his childhood. After years of research, hard work, resilience, and prayers he finally “cracked the code” of the human mind and invented The 7 Steps to Reprogramming Yourself, designed to unlock the unconscious mind and remove old repeating negative thoughts and emotions.

He also designed the seminar series, Total Health Mastery which boasts over 20 courses. A few live events are offered each year. Arnoux has written over 20 books or mini-books which are only available in THMU. He has been a speaker on TV, Radio, at Fortune 500 companies and at major universities.

Arnoux earned his B.S. in Business Administration from the University of Washington and then took two years of pre-med courses at UW. He is a black belt in Martial Arts and became an instructor under the tutelage of Grandmaster Won Kuk Kim, son of Bok Man Kim, co-founder of Tae Kwon Do and author of Practical Tae Kwon Do. He went on to assist in opening several successful Martial Arts schools.

For more information, visit Arnoux Goran’s website.

Contact Info for Arnoux Goran

Web address: https://totalhealthmasteryusa.com/

Travels from: Santa Monica, CA

Phone: (858) 245-9926

Contact:

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Resources Mentioned by Arnoux Goran:

Moses Durazo 

Episode 180: Cadence – Featured Interview with Pete Williams

Entrepreneur Advisor and Marketer

Pete Williams talks with Bill Ringle about how to add repeatable, understandable 10% wins in your business growth based on Cadence: A Tale of Fast Business Growth.
Key points that you’ll learn from this interview:
  • Pete Williams’ “7 Levers” approach to business growth
  • How telling a story can make a dry business topic become infinitely more interesting.
  • Why it’s important to step back and ask “What really drives profit in a business?”
  • The reason why focusing on achieving 10% wins is more sustainable long term.
  • Pete’s trusted tools for split testing

Interview Insights

Click to Read the Show Notes

1:53 Pete describes the impact business greats Richard Branson and Bill Gates had on his young entrepreneurial mind.

3:55 What Pete’s early retail jobs taught him about running a business.

5:36 “I’m a really big believer in stories.”

7:30 Summary of the relationship of JJ the bike store owner and Charlie the mentor featured in Pete’s book Cadence.

8:43 Why so many business owners deal with the “little feeling of overwhelm.”

9:02 “Most people don’t realize the need for that skill set before it’s too late.”

10:23 “What really drives profit in a business?”

11:15 “You don’t have to double your leads or double your traffic to get a 2x profit. You can [instead] increase 7 areas by 10%”

13:53 The impact of small wins.

14:57 The 7 Levers approach to business growth.

16:30 “All you need to do is increase each of those [levers] by 10%.”

17:49 “There’s only 7 things that grow profit, and only 7 things you have to manage, and measure.”

18:51 Tools you can buy to help manage and measure these levers.

20:14 Why you shouldn’t overcomplicate managing these levers.

20:37 “One of the reasons people think it’s scary is because they don’t want to look at the numbers in two months time and see minimal growth.”

21:31 “Small wins are what you need.” 

25:25 Why you should engage your whole team to work on increasing the levers together.

26:41 Pete’s trusted split testing tools. 

29.51 You shouldn’t change tools that are working just because you’re bored with it.

30:45 The Lightning Round!

Expert Bio

Pete Williams is an entrepreneur, advisor, and marketer who Forbes recently called, “one entrepreneur today that every marketer should be modeling,” while Inc. describes him as, “a savvy marketing strategist.”

A Southern Region Finalist in the Ernst & Young Entrepreneur of the Year Program, a Small Business ICON (Best-in-Class) Recipient, and an Australian Business Award Winner for Marketing Excellence, he is the co-founder of numerous businesses across varying industries—from telecommunications services to e-commerce.

Having been referred to as “Australia’s Richard Branson” in media publications, Pete first made a name for himself when, at age twenty-one, he sold Australia’s version of Yankee Stadium, the Melbourne Cricket Ground, for under $500—which you can read about in his first book, How to Turn Your Million-Dollar Idea Into a Reality (2007).

Pete’s companies include Infiniti Telecommunications, SimplyHeadsets.com.au, SpringCom Telecommunications, and Preneur Group (www.PreneurGroup.com), an advisory-consulting firm that guides business owners through the process of increasing profits, margins and other key indicators by using the 7 Levers approach to business growth.

For more information, visit Pete Williams’ https://cadencebook.com/.

Contact Info for Pete Williams

Web address: http://www.preneurgroup.com/

Travels from: St Kilda, Vic, Australia

Contact:

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Resources Mentioned by Pete Williams:

Buy Pete’s Book, Get the AudioBook for Free! 

Richard Branson

Bill Gates

Episode 179: Back in Control – Interview with Dr. David Hanscom

Orthopedic Spine Surgeon at Swedish Medical Center, Co-director of the Swedish Neuroscience Specialists Prehab Program

Bill Ringle and David Hanscom discuss how to overcome the true underlying causes of workplace anxiety to get back in control.
Key points that you’ll learn from this interview:
  • Some of the challenges physicians face when dealing with the stress of the industry.
  • How Dr. David Hanscom overcame the symptoms of stress suppression by creating “play pathways”
  • Why it’s important to see challenges as opportunities rather than burdens to be avoided. 
  • The “Ring of Fire” strategy for overcoming anxiety
  • The significance of the mirror neuron effect

Interview Insights

Click to Read the Show Notes

2:30 David recounts how his father, who was also a doctor, inspired him to grow up to become a physician.

3:15 “Spine surgery has changed dramatically over the last 30 years.”

4:03 Some of the challenges physicians face when dealing with the stress of the industry.

5:00 “What happens when you suppress stress, your body chemistry is still adverse, and people get sick.”

5:54 How David’s tendency to suppress stress led him from having no anxiety to having severe migraine headaches and panic attacks.

7:09 David recounts the symptoms of stress repression.

8:43 “Thoughts have the same effect on the brain as these physical threats do.”

11:19 How to redirect your inner stressful thoughts to a more positive outlook.

12:55 “There’s a positive link between sustained stress and auto-immune disorders.”

14:00 “Anxiety is the pain. Whether it’s a physical threat or a mental threat, anxiety is the pain.”

16:01 The Ring of Fire metaphor for dealing with stress and anxiety.

16:55 How David learned to enjoy every aspect of his job – “Pain pathways are permanent, but so are play pathways.”

19:15 “The bigger the adversity, the bigger the chance to practice the tools.”

19:47 Why it’s important to see challenges as an opportunity rather than a burden.

20:45 “If you’re not sleeping, this entire project is out the door, nothing works.”

23:03 Why David insists his patients don’t complain about their pain.

25:15 The mirror neuron effect.

26:35 David describes his morning mindfulness routine.

Expert Bio

Dr. David Hanscom is a board-certified orthopedic surgeon specializing in the surgical correction of complex spine problems in the cervical, thoracic, and lumbar spine. He has expertise in adult and pediatric spinal deformities such as scoliosis and kyphosis. A significant part of his practice is devoted to performing surgery on patients who have had multiple prior spine surgeries.

His earned his medical degree from Loma Linda University in 1979. His residency training began with internal medicine in Spokane, WA from 1979-1981. He has been performing complex spinal surgery since 1986. Around 2001 he began to share his own stress management tools with his patients that were in pain but had no indications for surgery. He also had spent most of his career with rehabilitation physicians learning non-operative care. By 2006 a structured spine treatment protocol evolved called the DOC project (Direct your Own Care). His book, Back in Control: A Surgeon’s Roadmap Out of Chronic Pain is the basis of the structured spine care program.

He is the founder of the Puget Sound Spine Society, which was formed in 1987. It is a non-profit educational group, which provides a regional forum for physicians from multiple specialties to share ideas regarding optimum spine care.

For more information, visit David Hanscom’s website.

Contact Info for Dr. David Hanscom

Web address: http://www.backincontrol.com/

Travels from: Seattle, WA

Phone:(206) 890-1892

Contact:

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Resources Mentioned by Dr. David Hanscom:

The Ring of Fire 

Episode 176: A Life Worth Living – Interview with Carla Feagan

Author of A Life Worth Living

Bill Ringle and Carla Feagan discuss going beyond your comfort zone to create a life worth living and a business worth leading.

Key points that you’ll learn from this interview:

  • Carla’s best advice: open yourself up to opportunities
  • Contrasting the conditions in Cambodia and Vietnam with day-to-day troubles in US-based businesses
  • What one client did who was not feeling worthy of financial success

Interview Insights

Click to Read the Show Notes

  3:14 “I knew nothing about the business or the industry, I just jumped in and did it.”

4:03 How Carla’s decision to eliminate her need to constantly save money she freed her self up to have more adventures and new experiences.

6:04 How Carla’s close friend encouraged her to write the book. – “You need to allow people to see that they’re not the only ones who have gone through traumatic circumstances in their life.”

7:20 On Writing the Book – “It was a truly cathartic experience because it allowed me to piece my life together.”

8:45 Why Carla would change nothing about her tumultuous past in light of her brilliant present.

9:40 “When I came back [from my trip] I didn’t want to jump back into the old world of making money just to be making money, I wanted to do something that I was passionate about. And I realized that would be something that would give back to people.”

11:31 How Carla’s traumatic childhood gave her a negative sense about herself that she had to overcome as an adult, especially concerning her relationships.”

13:05 Carla’s tips for overcoming subconscious self-sabotage.

15:10 How Carla was able to help a client see a 20% increase in his business after a 2.5 month coaching investment with her.

17:10 The question business owners should ask – “Is there something from the past stopping me from getting to my next step?”

17:48 How Carla’s experiences in Vietnam, Cambodia, and Eastern Africa reshaped her worldview.

20:56 “It was the internal strength of the people that really resonated with me.”

22:06 “By being able to take yourself out and actually visiting and seeing those places and feeling the energies around there, it really does make a difference.”

23:45 “Most people find passion by being able to help others.”

25:23 “Look for ways you can give back, even to the community you’re in.”

26:13 Carla’s tips for staying on track and productive. – “I decide what my day is going to be like.”

Expert Bio

Carla Feagan was born in Changi, Singapore on a British RAF Base. After Singapore, her family moved to England and then to Canada when she was 7. Carla has lived all over Western and Central Canada including ten years in the North West Territories. She holds an honors degree in Computer Systems Technology and has been a speaker at Microsoft World Wide Partner Conferences. She has been acting CFO of a hospital and an airline and owned her own businesses. Carla also has over 20 years of research in order to set herself free from her past. In 2015, she left her job to experience her own EAT, PRAY, LOVE journey to 21 countries for a year. Carla currently lives and works remotely from Playa del Carmen, MX, understanding the true value in creating the life you want.

 

For more information, visit Carla Feagan’s website.

Contact Info for Carla Feagan

Web address: http://www.carlafeagan.com

Travels from: Carmen, Mexico

Phone:(707) 969-7972

Contact:

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Resources Mentioned by Carla Feagan:

Episode 175: Life’s One Law – Interview with Dr. Phillip Agrios

Author of Life’s One Law

Dr. Phillip Agrios and Bill Ringle discuss a novel 6-step problem solving blueprint that guides business owners away from past troublesome decisions and tendencies and towards better closing rates, healthier management communications, and stronger business relationships.

Key points that you’ll learn from this interview:

Click here to take the What’s Your Sabotaging Trait and Its Antidote Quiz! 

  • A turning point from being at a low with great physical distress (carpel tunnel syndrome for a chiropractor), financially, maritally, and discovering a method to understanding and reversing those conditions.
  • How this method helped a lawyer who was unaware of his need for systems before he could grow his practice further
  • How the first draft of this book was written in 2 weeks
  • How it is a curable symptom to stay stuck in a particular “season” without guidance to transcend it.

Life's One Law

Interview Insights

Click to Read the Show Notes

4:20 What it is to have a sabotaging trait, and to find its antidote. –  “It’s there to really help us to get to the next level.”

6:49 The steps which led Dr. Phillip discover the 6 step blueprint.

8:30 “The steps are cyclical, you can start anywhere.”

9:00 Dr. Phillip explains the the six seasons and what each of them mean – Summer, Harvest, Autumn, Winter, Relinquish, and Spring.

11:14 How Dr. Phillip helped a salesman who had a tendency to give too much information away.

14:10 Dr. Phillip recounts the case of a scatterbrained client  – “Once he started going through a system, he became less overwhelmed.”

14:38 [The reason why some people don’t become successful] – “It’s more painful for them to become successful than to stay where they’re at.”

17:17 Dr. Philip describes the process of writing the book, and how the first draft only took two weeks.

18:47 [Case study of a single mom-trepreneur] “What she was doing in her personal life, she should be doing in her business, and what she was doing in her business, she should be doing in her personal life.”

20:18 “You don’t have to wait for the world Autumn to do Autumn things, it’s within yourself that these things are happening.”

21:53 How Dr. Phillip wrote a book in two weeks, and how he implemented his antidote to make it work – “I made sure that I had planned out that this is what I’m going to do per so many hours.”

23:54 “Don’t get upset with yourself, the sabotaging trait is there to help you.”

Expert Bio

Dr. Philip Agrios has transformed the trials and hardships of his own life experiences into a positive vision and important roadmap for the rest of us. After over two decades and thousands of patients, his discovery of Nature’s Blueprint contained within Life’s One Law uncovers our sabotaging trait and the antidote to switch it off for more productivity in business and more freedom in our life.

He now works with business owners, executives and sales professionals worldwide to help them to get out of their way and achieve their dreams.

For more information, visit Dr. Phillip Agrios ‘s website.

Contact Info for Dr. Phillip Agrios

Web address: www.dragrios.com

Travels from: Jackson, NJ

Phone: (732) 598-9917

Contact:

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Resources Mentioned by Dr. Phillip Agrios:

Dr. Ron Stotts

Episode 170: Overscheduled by Success – Featured Interview with Dr. Ron Stotts

Author of Overscheduled by Success

Dr. Ron Stotts talks with Bill Ringle on My Quest for the Best about how very successful leaders recognize the Hero’s Journey and make internal adjustments to create outstanding external results.

Key points that you’ll learn from this interview:

  • How Ron started his inner journey after leaving the Marines and seeking to make sense of the dozens of basic training buddies who never returned from Vietnam
  • An explanation of why it is so important to leave your comfort zone in order to grow as a person, and how staying stuck in your comfort zone limits your ability to make effective decisions for your business and your team
  • What your “big mind” is and how to find it.
  • Overcoming old limitations
  • Ron’s morning routine that helps him stay present with his celebrity clients

Interview Insights

Click to Read the Show Notes

2:32 How Ron went from being a Marine to following his inward journey. “I found I had to let go of all my training to be an all American boy was taking me.”

4:47 Details of Joseph Campbell’s “Hero’s Journey,” on leaving the comfort zone.

5:37 “I realized that comfort zone wasn’t comfortable for me any longer.”

6:08 “The hero’s journey is about taking your life up to the next level.”

6:59 How childhood experience affects the way humans act as adults, especially in regards to their choices and relationships.

7:36 Why people should “quit chasing the symptoms.” Symptoms are indicators of an opportunity to grow.

9:58 How Ron helped a client overcome his communication problems, specifically those surrounding how he communicated anger.

14:35 “Change begins to happen almost immediately.”

17:05 “We are nothing but energy. That’s physics, not metaphysics.”

18:07 Why lobsters, and humans, need to take the time to “shed their shell.”

19:24 Ron describes the Big Mind. – “The quieter my mind got, the more depth I had in my life.”

22:34 How Ron used Big Mind to create a $1M Japanese Garden.

24:01 “Most people think in terms of working harder. I think in terms of accessing different parts of who we are.”

26:30 “Money is not the answer.”

27:19 The source of why people so often sabotage their life, and why when you come up against roadblocks, it’s not necessarily a bad thing.

30:08 Some changes needed aren’t big changes, but small changes, that will make all the difference.

31:11 Ron’s morning routine for staying centered throughout his day.

Expert Bio

Dr. Ron Stotts was trained by some of the best in his field, with early mentors like Joseph Campbell, Buckminster Fuller, and other leaders of spiritual and personal growth. His service has evolved into working with those committed to their path and the influential leaders who have guided them along their way. While there are many who can help treat the symptoms of humanity’s deepest challenges, Ron’s unique work not only takes his clients to the deepest source of their challenges but guides them into transforming those challenges into great opportunities.

Ron lives in Santa Barbara, CA with his wife, Carol.

For more information, visit Dr. Ron Stott’s Website.

Contact Info for Dr. Ron Stotts

Web address: www.ronstotts.com

Travels from: Santa Barbara, CA

Phone:(805) 845-3881

Contact:

  

Resources Mentioned by Dr. Ron Stotts

Joseph Campbell's Hero's Journey

 

 

Episode 169: The One Percent Edge – Interview with Susan Solovic

Entrepreneur and New York Times Bestselling Author

Susan Solovic and Bill Ringle discussed how business leaders can find and exploit the one percent edge to stay relevant to their markets and outpace the competition on My Quest for the Best.

Key points that you’ll learn from this interview:

  • How early jobs in the family funeral home and waitressing motivated her to seek new opportunities and environments.
  • Secrets to effective business networking that you can use to stand out, get noticed, and gain business.
  • A way to gauge progress in building your brand online.
  • An example of the importance in cutting the dead weight in your organization.
  • The importance of a “no sacred cows” principle in your leadership.
  • Why the National Court Reporters Association is one of Susan’s favorite examples of re-envisioning your organization’s mission in the face of technology trends.

Interview Insights

Click to Read the Show Notes

2:10 How a negative experience working at a steakhouse encouraged Susan to think about making money differently.

3:51 Susan recounts how her mom’s entrepreneurial drive inspired her to become one too.

4:37 “If you have the guts to go out and do it on your own, go out and do it on your own.”

5:15 [On having the courage to leave the corporate world] – “You take the step and say I’m going to give this a try, and if it doesn’t work out, it doesn’t work out.”

5:55 The benefits of knowing your core competencies.

7:15 The steps Susan took to deal with the challenge of an assumed learning disability in middle school.

8:04 “Believe in yourself, know what you can do. No one should label you.”

9:06 How a lack of knowledge about how to run an internet company didn’t stop Susan from buying SBTV.com. The company would become one of the Hot Tech 100 companies of the year.

10:28 “The biggest thing that we did to build the business was getting collaboration.”

11:28 [On Networking] – “It’s not about selling, it’s about building that trust and rapport.”

13:29 Marketing used to be the message going out to consumers, and now it’s a two way street.

15:05 “We have so much access to data.”

16:40 Susan explains the significance of being authentic and connecting with your followers online.

17:22 How collaboration with other websites can bring more traffic to your website.

19:08 [The One Percent Edge] – “It’s about looking at your business on a regular basis…and about continuing to evolve on a regular basis.”

20:30 “You can”t be on the status quo, you’ve got to be on the status grow.”

20:49 The dangers of being married to our business operations.

22:40 “If you’re not willing to open up, I can’t help you.”

24:05 Susan describes the process of writing the book.

25:56 The trend of people wanting to talk about what’s happening, and being more accessible to having new conversations.

Expert Bio

Susan Solovic is an award winning entrepreneur, New York Times bestselling author, media personality, keynote speaker and attorney. Her new book is The One Percent Edge: Small Changes That Guarantee Relevance and Build Sustainable Success. Solovic is also the host of The One Percent Edge podcast.

For more information, visit Susan Solovic’s Website.

Contact Info for Susan Solovic

Web address: http://www.susansolovic.com/ 

Travels from: Jupiter, FL

Phone: (631) 539-4558

Contact:

  

Resources Mentioned by Susan Solovic:

 

 

 

Episode 168: The Map Will Appear When the Car is in Motion – Featured Interview with Clay Scroggins

Author, Pastor of North Point Community Church

Clay Scroggins talks with Bill Ringle on My Quest for the Best about the principles and pitfalls of how to lead when you’re not in charge.

Key points that you’ll learn from this interview:

  • The risk of leading by authority or title, even when you’re the CEO, manager, coach, or parent
  • How Clay defines influence and its relationship to leadership
  • The 4 behaviors that allow anyone to lead without authority.
  • The one characteristic to develop to help others see you as a leader.
  • How to become less defensive and more open to feedback.
  • The importance of uncovering someone’s true motivation because we’re not all motivated by the same incentives
  • The relevance of the GPS message that “the map will appear when the car is in motion.”
  • When you can have time to pursue your most important objectives, without interruptions from the phone, staff, or outsiders.

Interview Insights

Click to Read the Show Notes

2:28 Clay explains why leadership and authority don’t always go hand in hand.

3:32 How an internship at the Georgia State House crafted Clay’s young understanding of leadership and decision making.

4:43 “When you believe that you have to be in charge in order to lead, that even when you are in charge and you try to leverage that authority to try to get people to move, it will work in the short term, but it does not work long term.”

5:09 The essence of leadership is influence. – “[Leadership is the ability to inspire people to move in order to accomplish something that they may not even realize that they want to accomplish.”

5:52 “Because leadership is influence, some people are born with more instinctual traits that give them influence.”

6:30 “What are my behaviors today that are gaining me influence? And what am I doing that’s costing influence?”

8:15 First of the four big behaviors to cultivate more influence.

8:41 “The easiest way to lead yourself is to ask others exactly where you are…You can’t get to where you wanna be unless you know exactly where you are.”

12:21 “There are things about yourself that everyone else knows, and that you probably know, but you have no clue that they are as aware as they actually are.”

14:20 Why influence is a commodity.

15:03 “Solicited feedback is always easier than unsolicited feedback.”

19:02 “What we have to [ask] as leaders, as managers, whether we’re in charge or not…is what is the incentive that’s causing them to work, what is motivating them?”

20:44 How to motivate people who are happy in their current position.

22:52  The big behaviors that cultivate influence.

23:52 “Every one of us has to bring value to what we’re working on.”

24:26 “The most dangerous enemy to not being in charge is passivity.”

26:48 How Clay rewards leadership behavior.

28:15 Why our greatest fear of taking leadership actions is fear of doing it wrong. – “The map will appear when the car is in motion.”

29:32 “A part of our role when we’re not in charge is to manage the anxiety of our boss.”

31:12 “Nothing so conclusively proves your ability to lead others as what you do on a day to day basis to lead yourself.”

32:13 Clay describes the steps he took in order to not only start, but finish the book.

33:11 Clay’s tips and tricks for staying productive and on task.

Expert Bio

Clay Scroggins is the lead pastor of North Point Community Church, providing visionary and directional leadership for all of the Alpharetta, Georgia church staff and congregation. As the original and largest campus of North Point Ministries, ranked numerous times by Outreach Magazine as the Largest Church in America, NPCC averages over 12,000 people in attendance. Working for Andy Stanley, Clay has worked his way through many organizational levels of North Point Ministries and knows all too well the difficulties of leading with influence and not authority. Clay holds a degree in Industrial Engineering from Georgia Tech as well as a Master’s degree and Doctorate with an emphasis in Online Church from Dallas Theological Seminary. He lives in Forsyth County, Georgia, with his wife, Jenny, and their five children.

For more information, visit Clay Scroggins’s Website.

Contact Info for Clay Scroggins

Web address: https://clayscroggins.com/

Travels from: Alpharetta, GA

Phone: (404) 751-7117

Contact:

LinkedIn  

Resources Mentioned by Clay Scroggins:

 

Episode 166: The Everyday Joy of ‘I Get To’ – Featured Interview with Ted Larkins

Owner of The Get To Principle, LLC

Ted Larkins talks with Bill Ringle on My Quest for the Best about how to adopt a “get to” mindset and become more peaceful, productive, and satisfied in your everyday life.
Key points that you’ll learn from this interview:
  • The significance of the Dalai Lama’s advice that the purpose of life is to find happiness.
  • What happens when you start thinking in terms of “I get to” instead of “I have to.”
  • What an Indian man who lived in a 10 x 10 home with his wife and four children taught Ted about happiness.
  • What happened when a successful Tampa real estate agent started applying the “Get To” principles.
  • What matters to celebrities like Jon Bon Jovi when it comes to happiness.
  • Ted’s 15 minute daily morning practice that strengthens his mindset and creates a blueprint for success.

 

Interview Insights

Click to Read the Show Notes

1:49 How Ted’s parents passed onto him the ethic of “getting out and doing things.”

2:58 [Paraphrasing the Dalai Lama] – “The purpose of life, I believe, is to find happiness.”

3:28 “When you make the choice to be happy, it’s really powerful.”

4:25 The benefits of smiling more often.

5:30 The “30 second rule” of changing your mindset.

5:49 [The Get To Mantra] – “You say, ‘I get to do this,’ you smile, and then you do what you’re going to do.’”

7:08 The essential difference in mindset between “I have to” and “I get to.”

10:15 Why the kind of happiness Ted refers to isn’t a “Polyanna” kind of happiness.

13:08 How Ted’s experiences traveling through India helped him shape his worldview.

14:59 “When I’m deliberate about saying ‘I get to do this,’ the more in control I am of my life.”

15:49 “We all have our level of frustration and things like that, but we do have the choice.”

17:28 Ted recounts his work with Bon Jovi, and what it was like to get through the trust barrier.

18:49 “We’re born and then we die, and in between we get to do this thing called life.”

20:09 The point of the mindful movement.

21:43 [Ted describes his 3 month executive coaching process.] – “It helps take people from this mundane [mindset] or just going through the motions and brings them up to really experiencing life.”

22:30 Case study of a Florida business man who just wasn’t getting the most out of life.

23:45 [On writing Get To Be Happy] – “I had the best time.”

25:24 “I learned that just being focused and dedicated to something for 30 minutes a day, you can get a lot done.”

28:15 Ted’s daily exercise for staying happy and productive.

Expert Bio

Ted Larkins is an author, speaker, accomplished business executive and coach on happiness. Through his book and keynote talks, he shares the powerful Get To Principle, the ability to say “I Get To” as opposed to “I have to”. Ted also co-developed a leading entertainment licensing company in Tokyo, representing major movie studios that included Paramount Pictures, Sony Pictures, and 20th Century Fox. He’s worked on projects with Jon Bon Jovi, Jack Nicklaus, Mariah Carey, and many other artists. He is former Senior Vice President of the North American division of CPLG, one of the world’s leading entertainment, sport and brand licensing agencies. He is on the board of directors of the Licensing Industry Merchandise Association (LIMA), co-chairing the charity committee and sitting on the executive committee. He is a guest lecturer for the UCLAx Entertainment Studies and Performing Arts program.
Over a year and a half period, during his daily 4 hour train commute to work in Hollywood, he wrote the book, “Get To Be Happy: Stories and Secrets On Loving the Sh*t Out of Life. Ted lives with his wife of 22 years and their two children in Southern California.

For more information, visit Ted Larkins’ Website

Contact Info for Ted Larkins

Web address: http://www.tedlarkins.com

Travels from: Costa Meza, CA

Phone: (818) 261-8262

Contact:

LinkedIn  Twitter 

Resources Mentioned by Ted Larkins:

 

Episode 165: Lessons Learned after hosting over 410 TEDx Talk Speakers – Featured Interview with Ajit George

TEDx Wilmington organizer and Certified Dream Builder™

Ajit Mathew George talks with Bill Ringle on My Quest for the Best about his experience with running TEDx Wilmington and how the 410+ TEDx presentations have shaped and improved his life.
Ajit George

Key points that you’ll learn from this interview:

  • How his family of engineers and doctors served as “reverse inspiration” on his entrepreneurial career path
  • The story behind becoming the TEDx Wilmington founder in 2011, which now has showcased over 627 speakers and received over 6 million YouTube views.
  • Keys to delivering a great talk in 12-18 minutes (hint: requires 50 hours of rehearsal!)
  • Background stories on two standout TEDx presentations: Actor Yvonne Orjii on why she has decided to stay a virgin, a direct contradiction to her choice in screen roles; and Yolanda Schlabach, whose 2016 talk raised the awareness of sexual trafficking along Route 95 between Washington DC and New York to the attention of the Governor of Delaware for legislative action.
  • How Ajit’s experience as a TEDx host has made him a better listener for his life coaching clients.
  • The legacy project of creating a hydroponic garden center run by former prison inmates to provide organic produce to restaurants within 200 miles of Wilmington.

Interview Insights

Click to Read the Show Notes

1:51 Ajit tells about growing up in a family where all his cousins were either engineers or doctors and how it made him want to do the opposite. “I wanted to not take a safe route.”

2:50 Ajit recounts the four years he spent in India as a youth working in a children’s league, and how a key leader in the league helped develop his organizational skills.

4:08 “It’s ok to fail…and recovering from failure is almost as important as failing.”

5:33 How Ajit became involved with TED and TEDx

7:00 Ajit gives tips on how to put together a TEDx talk.

7:07 “People feel the need to put everything they know into a talk, which is a huge mistake.”

7:31 “What is that one idea worth spreading?”

9:15 [How to resist the urge to condense multiple ideas] – “Write down every idea [you] want to share in a TEDx talk, it doesn’t matter whether it’s one talk or multiple talks. Once [you] write it down on a sheet of paper, I then say, ‘What is the one idea of all those ideas on the sheet of paper you want to share with the world if you never got an opportunity to do a second TEDx talk?’”

10:09 “[TEDx Wilmington] no longer let anyone come without a lot of rehearsal…It’s a very conscious, determined process that we have.”

11:14 [Ajit explains why TEDx talks don’t allow notes] – “A good TEDx talk takes at least 50 hours of rehearsal.”

13:26 Ajit describes the organizational challenges of running TEDx.

15:02 What makes a fascinating TED talk.

17:12 “Often what we try to do is give a global platform to people who have great messages, but who are not getting them across.”

19:05 What it means to be a good life coach.

19:15 “You can only show them how to walk and give them the directions.”

20:33 “It’s much harder to get people to gracefully surrender something that they passionately believe in.” 

21:00 Ajit tells about his upcoming project Second Chances Farm, an organic farm where individuals recently released from prison will have a place to get back on their feet, and the goals he has for its development.

24:43 How Ajit became involved with doing work with Wilmington prisons through the organization Breaking Bread Behind Bars.

25:52 [On hiring individuals recently released from prison] – “There’s a huge shortage of labor force in the United States right now.”

27:50 [The importance of prioritization] – “The key is remembering that there’s no such thing as multi-tasking…so at the end of the day you have to decide if you make a list of 25 things, what’s the one thing that you must do today?”

Expert Bio

Ajit Mathew George is a TEDx organizer, certified Dream Builder™ Life Coach, creative marketer, serial entrepreneur, philanthropist, gastronaut, wine aficionado, and dream catcher who divides his time between Wilmington, Delaware and Virgin Gorda, British Virgin Islands. He has over 40 years of experience in creative marketing, strategic planning, and business development in many different areas ranging from broadcasting, non-profits, resorts, and real estate development.

Through Magic Dust, LLC, he helps organizations and individuals build their dreams, accelerate their results, and create richer, more fulfilling lives through Life Coaching, strategic marketing, and event planning. Over the years, Ajit has sprinkled his “magic dust” to create some magical events such as First Night Wilmington, Meals From the Masters Celebrity Chef’s Brunch, Evening With The Masters, Cellar Masters Wine Auction, Evening of Style, Black Tie Monopoly Tournament, Virgin Islands Winemakers Dinners, MidAtlantic Wine + Food Festival and TEDxWilmington.

As the organizer and executive producer of TEDxWilmington (www.tedxwilmington.com) Ajit organized six annual TEDxWilmington Conferences, the 2018 TEDxWilmingtonED Conference, the 2016 and 2017 TEDxWilmingtonWomen Conference, 2017 TEDxYouth@Wilmington and 18 TEDxWilmingtonSalons between 2014 and 2017 including a very special TEDx Salon inside a prison in July 2015. These 29 different TEDx events featuring 397 speakers from around the world who gave 375 TEDx talks. As of March 5, 2018, the TEDx talks given at TEDxWilmington had over 6.351.709 views on YouTube.

Ajit is the Chairman of the American Wine Society’s First State Wine Guild. He was also the founder of the MidAtlantic Wine+ Food Festival that in 2015 consisted of a series of 33 acclaimed food and wine events in 4 states over 4 days featuring 60 chefs + 23 winemakers from 6 continents. He organized this annual Wine + Food Festival for 4 years.

Ajit is the founder of Second Chances Farm LLC, which is creating an organic vertical farm in Wilmington, Delaware that will exclusively hire people re-entering society after completing their prison sentence.

For more information, visit Ajit Mathew George’s website.

Contact Info for Ajit Mathew George

Web address: http://www.tedxwilmington.com/

Travels from: Wilmington, Delaware

Phone: (302) 521-9769

Contact:

LinkedIn  Twitter 

Resources Mentioned by Ajit Mathew George:

TEDx Wilmington

Second Chances

TEDx Videos Mentioned

Sex Trafficking in the U.S.: Young Lives, Insane Profit | Yolanda Schlabach | TEDxWilmington

The wait is sexy | Yvonne Orji | TEDxWilmingtonSalon

 

 

stefan swanepoel

Episode 153: Make the Most of Your Strengths – Featured Interview with Stefan Swanepoel

Internationally Bestselling Author and Motivational Speaker

Stefan Swanpoel talks with Bill Ringle on My Quest for the Best about embracing who you you are and reveals some industry secrets about how to become a bestselling author.

Listen to this interview to learn:

  • Marketing secrets from a prolific, bestselling author.
  • How he designed his book to have wide appeal through social media and traditional channels.
  • Lessons about becoming comfortable with who you are and making the most of your strengths in business and in life.

Expert Bio

Stefan Swanepoel is an international best-selling author of 20 books on business trends, real estate, and social media, as well as a motivational keynote speaker with over 700 presentations to 500,000 people.

His most popular real estate books include the Amazon.com bestseller Real Estate confronts Reality and the annual Swanepoel TRENDS Report. His most recent book, Surviving Your Serengeti: 7 Skills to Master Business and Life, is a New York Times bestseller, and his other titles have been featured on the bestseller lists of the Wall Street Journal, Inc. Magazine, Publishers Weekly, and many others.

Stefan has held offices as President, CEO and Chairman of a technology company, an education company, a non-profit association, a movie studio and a 2,000 office international franchise. He has also received numerous awards, including: “Businessman of the Year” (Jaycees), one of the “Top 20 Most Influential People in the Real Estate Industry” (Today’s REALTOR®), and “One of the Top 50 People Who You Should Follow on Twitter” (Roost).

For more information, visit Stefan’s website.

Contact Info for Stefan Swanepoel

Web address for Real Estate Trends: RETrends.com

Web address for Serengeti Book: SerengetiBook.com

Travels From: Los Angeles, CA

Connect with Stefan:

Twitter Linked In Facebook

Books by Stefan Swanepoel

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Randy Pennington photo

Episode 138: The Most Significant Trait of a Company Culture – Featured Interview with Randy Pennington

Award-winning Author and Consultant

Randy Pennington talks with Bill Ringle about how to make company culture work to increase productivity and morale.
Key points that you’ll learn from this interview:
  • The importance of company culture in attracting talent.
  • The risks of not changing fast enough as a team or company.
  • The 6 choices that need to be made regarding how a culture develops.
  • The single most significant trait of a company culture.
  • How structure and process are the building blocks of habits.
  • The executive team that rolled out training to emphasize its importance to the company.

Expert Bio

Randy Pennington helps leaders achieve positive results in a world of accelerating change an disruption. He is a twenty-five year business performance veteran, award-winning author, and consultant who has worked with many of this country’s best-known organizations including: Alabama Power Company, Motorola, LSG Sky Chefs, SmithBucklin, Hyatt Hotels and Resorts, Texas A&M University, Marathon Oil, Sprint, Huntsman Chemical, State Farm Insurance, and DFW Airport in addition to government agencies at the local, state, and national level. Additionally, he serves as an adjunct instructor in the Cox Business Leadership Center at Southern Methodist University.

Pennington is the author of three books: Results Rule!, which received the 2007 Best Books Award from USA Book News, and On My Honor, I Will, which Ross Perot described as having “cracked the code of great leadership.” His third book, Make Change Work, received the 2013 Best Books Award for general business from USA Book News.

Randy’s background is a unique blend of line, staff, and consulting experiences ranging from hourly employee to senior management. He holds a Bachelors and Masters Degree in Psychology and completed Postgraduate work in Organization Administration and Management. He is a past Chairman of the Board for the American Heart Association, Texas Affiliate, and a founding member of the Texas Council on Cardiovascular Disease and Stroke. Randy has been inducted into the Speakers Hall of Fame by the National Speakers Association and is past Chairman for the NSA Foundation.

For more information, visit Randy’s website.

Contact Info for Randy Pennington

Web address: http://www.penningtongroup.com/

Travels from: Addison, TX

Contact:
LinkedIn Facebook Twitter YouTube

Resources Mentioned by Randy Pennington:

   

Felicia Slattery

Episode 127: Kill the Elevator Speech – Interview with Felicia Slattery

Creator of the Signature Speech System

Felicia Slattery talks with Bill Ringle about how to kill the elevator speech and make authentic connections.
Key points that you’ll learn from this interview:
  • What to ask instead of “What do you do?” for better networking connections.
  • How to make your best impression at a network event.
  • When to use the FORM technique to create more points of interest with a new contact
  • How to make the most of follow-up
  • The best advice Felicia ever received about connecting in person: relax and be yourself

Expert Bio

Felicia Slattery is on a mission to help business experts and celebrities to create meaningful connections through effective communication and public speaking.

The two-time Amazon #1 best-selling author of Kill the Elevator Speech and 21 Ways to Make Money Speaking has shared her ideas across the United States and abroad. Felicia presents to audiences on communication, speaking, and being a successful entrepreneur in spite of every twist that life can surprise you with. As a cancer survivor,  Felicia’s enthusiastic passion for communication is contagious because she knows that one important message delivered with power can transform a life

For more information, visit Felicia’s website.

Contact Info for Felicia Slattery

Web address: http://www.feliciaslattery.com

Travels from: Chicago, IL

Phone: (630)-464-0199

Contact:

LinkedIn Facebook Twitter YouTube

Resources Mentioned by Felicia Slattery:

 

Michael Stanier

Episode 122: Great Work vs. Good Work – Featured Interview with Michael Bungay Stanier

Author, Speaker, and Senior Partner of Box of Crayons

Michael Bungay Stanier talks with Bill Ringle about practical ways to do more great work instead of only good work.

Listen to this interview to learn:

  • The importance of structuring training that includes objectives for employee self-sufficiency
  • Understand what it means to great work vs. good work
  • Criteria for asking great questions
  • What effective coaching most resembles
  • How to overcome “hacking your own productivity systems”
  • When it makes sense NOT to coach as a manager

Expert Bio

Michael Bungay Stanier is the Senior Partner of Box of Crayons, a company that helps organizations do less Good Work and more Great Work. On the way to founding Box of Crayons ten years ago, Michael lived in Australia, England, the US and now Canada. As an innovation expert he helped invent new products and services, and as a change management consultant he supported companies as they evolved.

He’s written a number of books, the best known of which are Do More Great Work and the philanthropic project End Malaria; created a series of short internet videos, such as The Eight Irresistible Principles of Fun; and designed a wide range of training programs that are being used around the world.

He was the first Canadian Coach of the Year and a Rhodes Scholar. An internationally acclaimed professional keynote speaker, Michael is a popular speaker at business and coaching conferences around the world, including International Coaching Federation conferences, the OD Network, the International Association of Facilitators, CSTD and SHRM. He’s also Thinker in Residence at Knowledge Blocks, a resource for readers of business books. He’s been the Creativity Coach for David Allen’s Getting Things Done online community.

For more information, visit Michael’s website.

Contact Info for Michael Bungay Stanier

Business Phone: 416-532-1322

Web address: BoxofCrayons.biz

Travels From: Toronto, Canada

Follow Michael:

Facebook Linked In twitter

Books by Michael Bungay Stanier

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Russell Bishop

Episode 121: Clear Your Focus – Featured Interview with Russell Bishop

Bestselling Author and Managing Partner of Bishop & Bishop

Bestselling Author Russell Bishop talks to Bill Ringle about how selective focus allows you to stay on track and be productive.

Listen to this interview to learn:

  • What it means to have a solo focus rather than an organizational focus
  • Why strategy and objectives DON’T matter
  • A perspective on complaining that can transform the conversation into one of contribution
  • How good questions provoke clear thinking
  • Two simple questions to ask yourself to stay on track and productive

Russell Bishop talks with Bill Ringle about alignment and empowerment within organizations as key growth drivers.

Expert Bio

Russell Bishop is Managing Partner for Bishop & Bishop, a boutique consulting and coaching company. His seminars, coaching, and consulting expertise offer individuals and organizations a new approach to integrating personal and spiritual values into their personal and professional lives. As an internationally regarded speaker, educator, and consultant, his corporate clients include Fortune 500 executives in aerospace, healthcare, pharmaceutical and biotechnology, information technology, telecommunications and oil and gas.

Having started five different organizations in his career, Russell is well versed in the growth and expansion challenges faced by founding entrepreneurs and CEO’s. Executives and senior teams frequently engage his services on issues of leadership, growth and work-life balance. In 1978, he created Insight Seminars, one of the largest and most successful personal transformation programs in the world, with well over one million graduates in 34 countries.

In addition to his bestselling book, Workarounds That Work: How to Overcome Anything That Stands in Your Way at Work, he is the author of hundreds of articles on the power of choice and awareness and a frequent contributor to the Huffington Post. He has also lectured on productivity for the executive MBA programs at UCLA, University of Texas and Washington University in St. Louis.

For more information, visit Russell’s website.

Contact Info for Russell Bishop

Web address: RussellBishop.com

Travels From: Los Angeles, CA

Follow Russell:

twitter LinkedIn Facebook

altBooks by Russell Bishop

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mette norgaard

Episode 115: Share Your Code to Become a Better Leader – Featured Interview with Mette Norgaard

Strategic Leadership and Learning Expert and Author

Mette Norgaard talks to Bill Ringle on My Quest for the Best about how you communicate with your team will make or break you as a leader.

Listen to this interview to learn:

  • What leaders who care about the human side of business can be observed doing regularly
  • How the Finnish Broadcasting situation was turned around one lunch conversation at a time
  • What distinguishes a conversation from a Touchpoint opportunity
  • Why sharing your “code” with your team can make you a better leader
  • How to combine your words and energy in an interaction to produce extraordinary impact
  • What you can do to sidestep the myth of “no time to slow down”

Expert Bio

Mette Norgaard, Ph. D., MBA, is an expert on strategic leadership and learning. She works with executives to design and deliver learning solutions that advance the company’s strategy. She has also designed and participated in executive dialogues and workshops with thought leaders such as Stephen Covey, Jim Collins, John Katzenbach, Rob Goffee, Margaret Wheatley, and Ram Charan.

Over the years, Mette has taught thousands of leaders from a wide range of organizations, including Procter & Gamble, Johnson & Johnson, GE Capital, Estée Lauder, the US Armed Forces, and Harley-Davidson. In addition, she has worked closely with the executive teams at companies like Metro International, Pandora Jewelry, and Finnish Broadcasting. Finally, she has been a long-term partner on the development of high-potential leaders at companies like Campbell and Microsoft.

Her latest book, co-authored with Doug Conant, CEO of Campbell, is TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments. She is also the author of the international bestseller The Ugly Duckling Goes to Work: Wisdom for the Workplace from the Classic Tales of Hans Christian Andersen, which has been published in many languages, including Spanish, Portuguese, Japanese, and Chinese.

Prior to starting her own practice, Mette worked with FranklinCovey Co for ten years. She was the director of Principle-Centered Leadership Week, an executive retreat at Sundance, UT. In addition, she was part of a small team of consultants who led large-scale change processes for Fortune 500 firms and the US Government. Before joining FranklinCovey Co, Mette served as a leader in both healthcare and manufacturing, and she knows first-hand the incessant pressures to do more with less and do it faster.

For more information, visit Mette’s website.

Contact Info for Mette Norgaard

Web address: MetteNorgaard.com

Travels From: New York, NY

Follow Mette:

 Twitter LinkedIn

Books by Mette Norgaard

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Elaine Pofeldt

Episode 114: Building Great Relationships – Featured Interview with Elaine Pofeldt

Independent journalist specializing in careers and entrepreneurship

New York, NY

Listen to this interview to learn:

  • Keys to building great relationships with clients
  • How the criteria you use for evaluating opportunities change as you change your business vision
  • The central role of courage for succeeding as an entrepreneur
  • How trusting your observations and taking action lead to success
  • Important networking advice for corporate managers and leaders

Expert Bio

Elaine Pofeldt is an independent journalist who specializes in writing about careers and entrepreneurship. When she was a senior editor at Fortune Small Business magazine, she was twice nominated for the National Magazine Award for her feature stories.

She went freelance in October 2007 and has since written for publications including Fortune Money Forbes and a variety of other print and online publications. At Crain’s New York Business, she is a contributing editor, focused on the weekly’s small business coverage. She writes a how-to column and one on startups, called Startup Scene. At Fortune, she writes a column called David vs. Goliath, looking at small companies that are taking on giant competitors.

Having built traffic Fortune Small Business Online from a fledgling site to one with 2 million to 5 million page views a month, she frequently draws on her experience to help clients improve their online presence. She also founded Fortune Small Business’s national Business Plan Competition and ran it for 5 years.

For more information, visit Elaine’s website.

Contact Info for Elaine Pofeldt

paul heagan

Episode 106: The Leaders Climb – Interview with Paul Heagen

President and Founder of Defining Moments Consulting

Cincinatti, OH

Listen to this interview to learn:

  • How an early start in news radio led to a career in executive coaching
  • What to do when you find yourself going too fast and fighting too many decisions
  • The similarities of a movie script to a life script
  • How having a professional code of behavior makes it easy to be consistent and credible
  • How publishing a book creates a public standard and personal challenge for congruence

Expert Bio

Paul Heagen, President and Founder of Defining Moments Consulting, is an executive coach who guides executives through crucial events and phases of their business and personal lives. His belief that reputations, purpose, and even destiny are shaped by how leaders capitalize on such “defining moments” has distinguished his work for more than 30 years, with clients ranging from Disney to Cisco to Fidelity Investments.

He has been an instructor with the Cincinnati-based Goering Institute and is a high-ranked presenter at conferences and workshops on topics ranging from personal branding and the role of storytelling in propelling business growth. He is also the co-author of The Leader’s Climb: A Business Tale of Rising to the New Leadership Challenge and the author of Real Owls Don’t Bark: Commonsense Lessons of Ordinary Life.

For more information, visit Paul’s website.

Contact Info for Paul Heagan

Business Phone: 513-260-8330 

Web address: DefiningMoments.me

Travels From: Cincinatti, NY

Follow Paul: Twitter

Books by Paul Heagan

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Kevin-Allen

Episode 105: The Hidden Agenda – Interview with Kevin Allen

Author and Founder/CEO of re:kap

Kevin Allen talks with Bill Ringle about using the Hidden Agenda to your advantage.

Listen to this interview to learn:

  • What it means to really listen for the underlying emotions in what your prospect is telling you
  • How to know when you have connected with your client’s hidden agenda
  • What are the three primary types of hidden agendas
  • What Kevin said in his pitch for the MasterCard account that helped his agency stand out from the competition and win the account
  • How you can use the Advocate’s approach in your own business development

Expert Bio

Kevin Allen is an expert in business development and in leading companies and individuals to achieve their ambitions. He spent two decades on the front lines of business development at the top of advertising giants McCann Worldgroup, Interpublic Group, and Lowe Worldwide and is recognized as one of the advertising industry’s most accomplished growth professionals.

A veteran of the Interpublic Group and a “Mad Man” of agency McCann Erickson, Kevin worked with such brands as MasterCard, developing the globally famous “Priceless” campaign, Microsoft, Marriott, Smith Barney, Nestle, L’Oreal, Lufthansa and Johnson & Johnson. At McCann, he created what is arguably one of the industry’s most envied new business programs, which named McCann Worldgroup the number one agency in new business and Global Agency of the Year, two years in a row. As Lowe Worldwide Vice Chairman, Allen played a pivotal role in the turnaround that named the company Ad Age’s “Turnaround Agency of the Year” in 2009.

He is the Founder and CEO of re:kap, which works with companies to crystallize their sense of purpose, develop plans for growth activity, and align and train their people to reach growth objectives. He is also the author of The Hidden: A Proven Way to Win Business and Create a Following.

For more information, visit Kevin’s website.

Contact Info for Kevin Allen

Business Phone: +44-(0)207-100-9797 (London) or 212-365-7489 (NY) 

Web address: rekapltd.com

Travels From: London, England

Follow Kevin: Twitter

Books by Kevin Allen

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kevin cashman

Episode 104: Leadership from the Inside Out – Interview with Kevin Cashman

Bestselling Author, Global CEO Coach, and Senior Partner at Korn/Ferry

Minneapolis, MN

Listen to this interview to learn:

  • The value of both outer tools (strategy, communications, team building, finance,…) and inner tools (self-awareness of values, character, talents, vision,…) for great leaders
  • What it takes to transform the volatility, unpredictability, complex, and ambiguous elements to those of vision, understanding, clarity, and agility
  • How it took 9 years of research and 1 year of writing to create The Pause Principle book
  • What steps Kevin took to add a “pause environment” in his home

Expert Bio

Over the past 30 years, Kevin Cashman has been involved in coaching and developing thousands of senior executives and senior teams in more than 60 countries. He is recognized as a pioneer in leadership development and executive coaching, focusing on optimizing executive, team, and organizational performance. He was recently named one of the top ten thought leaders by Leadership Excellencemagazine.

Kevin joined Korn/Ferry Leadership and Talent Consulting in 2006 via its acquisition of LeaderSource, a firm he founded and that was ranked as one of the top three in leadership development globally. Kevin is also the founder of the Executive to Leader Institute®, an interdisciplinary approach to leadership development and executive coaching, and Chief Executive Institute®, a comprehensive, integrated, globally delivered leadership development and coaching program for CEOs and CEO successors.

A frequent keynote speaker at conferences and corporate events, Kevin is a senior fellow of the Caux Roundtable, a global consortium of CEOs dedicated to enhancing principle-based leadership internationally. He is also a board member for the Center for Ethical Business Cultures fostering ethical leadership in corporations.

Kevin is the author of five books on leadership and career development, including The Pause Principle and Awakening the Leader Within. His breakout bestseller, Leadership from the Inside Out, was named the #1 bestselling business book of 2000 and one of the top twenty bestselling business books of the decade by 800-CEO-READ. He has written numerous articles and papers on leadership and career management, and has been featured in The Wall Street Journal, Chief Executive, Human Resource Executive, Fast Company, Strategy & Leadership, Oprah, CNN, National Public Radio, and other national media. Kevin was formerly the host of CareerTalk.

For more information, visit Kevin’s website.

Contact Info for Kevin Cashman

Business Phone: 612-746-5166 

Web address: LeadershipFromTheInsideOut.com

Travels From: Minneapolis, MN

Follow Kevin: Twitter

Books by Kevin Cashman

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peter bregman

Episode 103: 18 Minutes – Interview with Peter Bregman

Award-winning Author and CEO of Bregman Partners, Inc.

New York, NY

Listen to this interview to learn:

  • The right environment to train business leaders who must have dangerous conversations
  • What makes the “You can have it all” myth so important to burst
  • How to use 5 boxes on your daily planner to accomplish the most important objectives each year

Expert Bio

Peter Bregman is the CEO of Bregman Partners, Inc., a global management consulting firm that advises CEOs and their leadership teams. He speaks, writes, and consults about how to lead and how to live.

He is the author, most recently, of 18 Minutes: Find Your Focus, Master Distraction, and Get the Right Things Done, which was the winner of the Gold Medal from the Axiom Business Book awards, named the best business book of the year on NPR, and selected by Publisher’s Weekly and the New York Post as a top 10 business book of the year. He is also the author of Point B: A Short Guide to Leading a Big Change and co-author of five other books. Featured on PBS, ABC and CNN, Peter is a regular contributor to Harvard Business Review, Fast Company, Forbes, National Public Radio (NPR), Psychology Today, and CNN, as well as a weekly commentator on Fox Business News.

Peter began his career teaching leadership on wilderness and mountaineering expeditions and then moved into the consulting field with the Hay Group and Accenture, before starting Bregman Partners in 1998. Peter has advised CEO and senior leaders in many of the world’s premier organizations, including Allianz, American Express, Brunswick Group, Goldman Sachs, Morgan Stanley, Deutsche Bank, JPMorgan Chase, FEI, GE Capital, Merck, Clear Channel, Nike, UNICEF, and many others.

Peter bases his work on the notion that an organization, at its core, is a platform for talent. By unleashing that talent, focusing it on business results, and aligning it with a compelling vision, both the individual and the organization thrive. Since 1989, Peter has trained and coached all levels of management and individuals to recognize their leadership, exhibit leadership behaviors, model and stimulate change, and foster their own development and growth as well as that of their teams and colleagues.

For more information, visit Peter’s website.

Contact Info for Peter Bregman

Web address: PeterBregman.com

Travels From: New York, NY

Follow Peter: Twitter

Books by Peter Bregman

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cal newport

Episode 102: So Good They Can’t Ignore You – Featured Interview with Cal Newport

Author, Professor, and Career Advice Contrarian

Washington, D.C.

Listen to this interview to learn:

  • How “follow your passion” can be counterproductive advice
  • The value and necessity of systematic practice to developing deep skills
  • The two prime characteristics of the most marketable skills
  • Why “mission” creates meaning and opportunities for leverage if sequenced properly
  • That the solution to a mystery is not that complex, unless we oversimplify or overcomplicate it
  • Key steps to selling more than 120,000 copies of his first 3 books

Expert Bio

Cal Newport is an Assistant Professor of Computer Science at Georgetown University. He previously earned his Ph.D. in Electrical Engineering and Computer Science from MIT in 2009, and graduated Phi Beta Kappa from Dartmouth College in 2004.

Cal is the author of three books of unconventional advice for students, which have sold a combined total of more than 100,000 copies: How to Be a High School SuperstarHow to Become a Straight-A Student, and How to Win at College. His most recent book, So Good They Can’t Ignore You, is a contrarian look at career advice.

In his role as an author, Cal has appeared on ABC, NBC, and CBS and on over 50 radio networks, including ABC Radio, USA Radio, and XM Satellite Radio. His advice has been featured in major publications including the New York TimesWashington Post, and Wall Street Journal; taught in college classrooms; and cited in at least one college textbook. His Study Hacks blog, which chronicles his attempts to decode “patterns of success,” attracts over 100,000 unique visitors a month.

For more information, visit Cal’s website.

Contact Info for Cal Newport

Web address: CalNewport.com

Web address: Study Hacks blog

Travels From: Washington, D.C.

Books by Cal Newport

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rory vaden

Episode 96: Take the Stairs – Featured Interview with Rory Vaden

Bestselling Author, Self-Discipline Strategist, and Co-Founder of Southwestern Consulting

Nashville, TN

Listen to this interview to learn:

  • The paradox principle, in which easy short-term choices lead to difficult long-term consequences.
  • Why balance is not something that high performers make a top priority.
  • What to focus on to have great fitness, great relationships, and great finances.
  • The perspective of peace as a form of wealth that is undervalued in society.
  • Daily habits that lead to high focus and productivity.

Interview Insights

Click to Read the Show Notes

1:10 “I have always been infatuated with successful people and how they become successful.”

1:25 How a conversation with a friend in the airport led to Vaden writing Take the Stairs.

2:30 Vaden’s early experiences with public speakers, and how his stint working as a door-to-door salesperson with the Southwestern Company as a freshman in college instilled essential business skills in him.

5:10 “Southwestern really created this system of self-discipline, getting perhaps the most least likely person to succeed in sales – a college student – putting them in one of the toughest sales environments imaginable – residential door-to-door – and the training them to be extraordinarily successful.”

5:52 “I realized self-discipline was the key and with the most disciplined people the world, it’s not that they like discipline more than the rest of us. In other words, their brain processes their choices that are presented to them through a different set of criteria, and they make calculations of opportunities based through a different set of lenses.”

6:44 “There are these seven key distinctions in how the most disciplined people think that is different from everybody else.”

8:00 [On the book’s case studies] – “We tend to think that success is about luck or skill or education level or who your parents are or who you know, and you know all of those things do play a role, but all of these people they somewhere along the line learned about thinking differently, they learned how to process things differently from most people.”

9:00 [The Paradox Principle of Success] – “Easy short term choices lead to difficult long term consequences. Meanwhile, difficult short term choices lead to easy long-term consequences.”

9:35 “We are governed by emotions, feelings, and impulses and what feels good right here and now in the moment.”

10:03 “The most successful people they realized at some point that the inverse is also true, if you save that money, your money grows by the virtue of investing or saving it.”

10:21 “When we make good choices on the front end – the students who work hard in school and pay the price while they’re in school have a whole different set of opportunities that are open to them in the long run that are not necessarily available to everyone else.”

10:45 “Problems that are procrastinated on are only amplified.”

11:32 The Harvest Principle – Time Management, how do you use your time?

12:05 “Balance is a horrible metaphor for spending time. Balance by definition means equal force in opposite directions.”

12:51 “It doesn’t matter how much time you spend on something, all that matters is the results that you create.”

13:42 “They’re strategy was imbalance: imbalancing their energy, time, and their resources in one specific area of their life, and once they created that result, it was much easier to maintain it.”

14:21 “Balance is not equal time spread across equal activities, it’s appropriate time, spread across critical priorities.”

14:47 “You learn to work double time part time for full time free time.”

15:53 What Vaden did to introduce self-discipline in his own life for a healthy lifestyle.

17:15 “When you let go of the escalator mentality of the magic pill and the secret potion and the hidden formula and the escalator way of thinking of there’s gotta be some convenient way to make the change, and instead you embrace the change of this take the stairs philosophy, in taking pride in things you don’t want to do, you get the life you want to have quicker.”

18:18 “I’m not interested in increasing your motivation, I’m interested in changing your mindset.”

18:38 “If you can change the way a person thinks just by providing a few insights, then I don’t have to tell them what to do.”

19:58 The perspective principle of faith

20:20 “All of the other 6 strategies of the take the stairs methodology all have to with achieving success, they all have to do with accomplishing something and how to get yourself to do things you don’t want to do. But this one, the perspective principle of faith, is the one that talks about how do you respond to failure. What happens when there’s unexplained tragedy in your life.”

21:55 How to respond to everyday challenges in a way that positive and productive.

22:43 “What horrible thing could happen to me today that in 1000 years would affect the whole world.”

23:07 “Our ability to have peace has nothing to do with money. Our ability to have peace has nothing to do with success. Our ability to have peace in the face in the face of failures, setbacks, and tragedies is directly proportionate to the term of our perspective.”

24:43 How Vaden uses spirituality in his own life to cope with unseen circumstances.

25:45 “You do your best and you forget the rest.”

27:20 “If I’m not consciously choosing a good attitude then I’m unconsciously choosing a negative one.”

27:40 Vaden’s regular habits for positivity and productivity.

Expert Bio

Rory Vaden is a self-discipline strategist and the Co-Founder of Southwestern Consulting, which works with organizations, companies, and individuals on leveraging self-discipline to create extraordinary performance.

His book Take the Stairs: 7 Steps to Achieving True Success is a #1 Wall St. Journal, #1 Amazon, and #2 New York Times bestseller. He is a two-time world champion of public speaking finalist for Toastmasters International and is currently on a “Take the Stairs World Tour” where he is taking the stairs to the top of the 10 tallest buildings in the world to raise money for America’s high schools.

Rory is a regular contributor to several publications, including the Huffington Post, and has been featured on Oprah radio, Fox news, CNN, in BusinessweekThe Wall Street Journal, and elsewhere.

For more information, visit Rory’s website.

Contact Info for Rory Vaden

Business Phone (Southwestern Consulting): 877-589-0606 ext 704

Web address: RoryVaden.com

Travels From: Nashville, TN

Follow Rory:

Twitter Linked In Facebook

Books by Rory Vaden

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