99: How Excellent Companies Avoid Dumb Things – Interview with Neil Smith

CEO of Promontory Growth and Innovation

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

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Listen to this interview to learn:

  • Identifying the structural and human obstacles to change
  • About how Bank of America generated 150,000 ideas for improvement and engaged on the path to improvement through this process
  • Why the fear of the unknown is always a give with change programs, and how to handle it
  • Examples of how to create the right environment for change

Expert Bio

Neil Smith, CEO of Promontory Growth and Innovation, has for the last 20 years focused on helping large corporations dramatically improve performance and profitability by growing revenues and innovatively reducing costs. Neil has led initiatives across a number of industries with some of the strongest companies in the United States, including Mellon Bank, Willis, and North American Van Lines. He recently spearheaded the highly-visible initiative across Bank of America and a firm he co-founded was responsible for projects at Heinz, Detroit Edison, and Blue Cross Blue Shield of Tennessee. His efforts have helped increase profits at top companies by 20 percent or more.

Neil is the co-author of the book How Excellent Companies Avoid Dumb Things, which illustrates eight key barriers that are holding back even the world’s best organizations and twelve principles that are important in any process for change.

Neil has an MBA from the Harvard Business School where he was a Knox Fellow and a B.A. in Physics and Economics from the University of Keele in England, where he graduated with Honours. He is a member of the International Advisory Board of British American Business, the President of the North American Foundation for Keele University and head of the university’s alumni association in North America.

For more information, visit Neil’s website.

Contact Info for Neil Smith

Business Phone: 212-542-6850

Web address: NeilSmithInsights.com

Web address: PromGrowth.com

Travels From: New York City, NY

Books by Neil Smith

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