268: Karin Hurt, understanding the principle behind the practice unlocks your growth potential

Guest_Tweet .>> #MQ4B Epxxx with Karin Hurt (@letsgrowleaders), author of Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers and Customer Advocates Click To Tweet

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    • An important person growing up [1:SS]
    • Another item [MM:SS]
    • Another item [MM:SS]
  • Lightning Round [MM:SS]

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 Karin Hurt inspires transformational change with innovative approaches and practical tools.

Recently named on Inc’s list of 100 Great Leadership Speakers and American Management Association’s 50 Leaders to Watch, Karin Hurt helps leaders from around the world achieve breakthrough results without losing their souls.

Karin has over two decades of experience in customer service, sales, and human resources. She’s the award-winning author of 4 books including Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers and Customer Advocates and Winning Well: A Manager’s Guide to Getting Results-Without Losing Your Soul.

A former Verizon Wireless executive, Karin transformed customer service outsourcing (96M calls/year) to reach parity in quality with internal centers and developed a leading sales team that won the President’s Award for Customer Growth.

Her keynotes inspire leaders with proven and practical leadership techniques developed over her rich career as an executive, speaker, and strategic advisor.

Karin has a BA in Communication from Wake Forest University, an MA from Towson University in Organizational Communication, and additional graduate work at the University of Maryland, where she teaches in the Executive Education program.

She and her husband, David Dye, are dedicated to their philanthropic initiative, Winning Wells, which provides clean water wells to communities struggling with access to safe water throughout Southeast Asia.

Karin lives outside of Washington, DC. She knows the stillness of a yogi, the reflective road of a marathoner, and the joy of being a mom raising emerging leaders.



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​Books Authored by Karin Hurt

Resources Mentioned During the Interview

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