265: David Dye, let’s build the skills to create the work environment we desire

David Dye, author of Courageous Cultures: How to Build Teams of Micro-Innovators, Problem Solvers, and Customer Advocates

David Dye and Bill Ringle discuss the strategies and tactics for designing a work culture for small business leaders.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top 3 Take-Aways from this Interview

  • Leaders who want their team to solve more problems or to bring more ideas need to provide clarity about where they’re headed and what matters most.
  • Over time, solutions-focused leadership behaviors will shift the culture from safe silence to consistent contribution and give organizations a distinct competitive advantage over others who allow employees’ best ideas to remain hidden.
  • Building a culture of consistent contribution takes time, but with a deliberate focus on your leadership development and systems, you can help managers feel confident to ask and reluctant employees feel more comfortable to share.

Tweet-Ready Insights from this Episode

The fact is that employees have good ideas, they want to be heard and leadership wants to hear them. >> #MQ4B Ep265 with David Dye (@davidmdye), author of Courageous Cultures Click To Tweet Courageous questions are powerful technique leaders that can be used to uncover ideas and cultivate a focus on solutions. >> #MQ4B Ep265 with David Dye (@davidmdye), author of Courageous Cultures Click To Tweet When the leader asks a courageous question, they acknowledge that improvement is possible. >> #MQ4B Ep265 with David Dye (@davidmdye), author of Courageous Cultures Click To Tweet Solutions-focused cultures start with leaders who identify clear strategic priorities, ask intentionally, and respond well to the ideas they receive. >> #MQ4B Ep265 with David Dye (@davidmdye), author of Courageous Cultures Click To Tweet By telling your team you’re looking for interesting, doable, engaging actions, you are consistently asking and teaching them how to know a good idea when they see one. >> #MQ4B Ep265 with David Dye (@davidmdye), author of… Click To Tweet Giving people clarity helps focus their thinking and make it easier for them to produce the innovative ideas you need. >> #MQ4B Ep265 with David Dye (@davidmdye), author of Courageous Cultures Click To Tweet Safe silence comes with a high price tag: it stifles innovation and drives away customers. Problems multiply and employees lose heart. >> #MQ4B Ep265 with David Dye (@davidmdye), author of Courageous Cultures Click To Tweet Help leaders close this feedback loop by equipping them with the skills to respond well. >> #MQ4B Ep265 with David Dye (@davidmdye), author of Courageous Cultures Click To Tweet Once managers consistently solicit ideas and respond with regard to what they hear, it’s time to help employees share better ideas. >> #MQ4B Ep265 with David Dye (@davidmdye), author of Courageous Cultures Click To Tweet One way to help your team vet their ideas is to teach them our I.D.E.A. framework encouraging them to look for interesting, doable, engaging actions. >> #MQ4B Ep265 with David Dye (@davidmdye), author of Courageous Cultures Click To Tweet The sad truth is that leaders often think they’re creating an environment of energized engagement, but are surprised to learn that they’ve inadvertently built a culture of safe silence. >> #MQ4B Ep265 with David Dye (@davidmdye),… Click To Tweet If you stop listening, they’ll stop sharing, so it’s worth the time investment to help your team identify good ideas and want to communicate them. >> #MQ4B Ep265 with David Dye (@davidmdye), author of Courageous Cultures Click To Tweet

Interview Insights

Read the Show Notes from this Episode

  • David talks about Gary Pratt, one of his first scout masters, and how he was inspired by Gary. [1:40]
  • David shares how Gary made it cool to make and keep commitments [3:02]
  • What is courage from the workplace from your perspective [6:26]
  • How courage in the organization can help and be implemented during the pandemic lockdown [8:59]
  • How do we start the conversation and help leaders to adjust into the “new normal” [13:46]
  • David explains how to navigate the narrative [15:26]
  • He discusses how to cultivate a communicative culture of solution-focused problem solvers [19:04]
  • Micro innovations explained [26:01]
  • How candor matters in creating a strong work relationship and culture [28:05]
  • My Quest for the Best Lightning Round begins [32:10]

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Expert Bio

Author and international keynote speaker David Dye gives leaders the roadmap they need to transform results.

David works with leaders around the world who want to achieve breakthrough results without losing their soul (or mind) in the process.

He gets it because he’s been there: a former executive and elected official, David has over two decades of experience leading teams, building organizations, and working with Boards of Directors to transform their effectiveness. He is the award-winning author of 2 books: Winning Well: A Manager’s Guide to Getting Results Without Losing Your Soul and The Seven Things Your Team Needs to Hear You Say.

David has a BA in Political Science from the University of Colorado and a Masters Degree in Management from Regis University.

He and his wife, Karin Hurt, are dedicated to their philanthropic initiative, Winning Wells, which provides clean water wells to communities struggling with access to safe water throughout Southeast Asia.

David lives outside of Washington, DC. He loves the meditation of a hiking trail, the reward of high mountain peaks, and is proud of the impact his children are having around the world.

Contact Info for David Dye

Web address: http://LetsGrowLeaders.com

Travels from: Laurel, Maryland

Social Media Links

​Books Authored by David Dye

Resources Mentioned During the Interview

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