236: Dr. Paul White discusses the causes of and cures for a toxic workplace. • My Quest for the Best

236: Dr. Paul White discusses the causes of and cures for a toxic workplace.

Paul White, author of Rising Above a Toxic Workplace

Paul White  and Bill Ringle discuss the causes of and cures for a toxic workplace for small business leaders.

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top 3 Take-Aways from this Interview

  • Look out for 3 key signals of a toxic workplace: 1) a sick system characterized by disorganization and chaos, lack of communication, lack of accountability, and poor decision-making processes, 2) toxic leaders, and 3) dysfunctional colleagues.
  • An initial sign of a dysfunctional workplace is that there are significant problems in communication.
  • A toxic work environment exudes negative communication across the organization and in multiple forms.

Tweet-Ready Insights from this Episode

Not joining in negative communication is the first step towards a more positive workplace.>> #MQ4B Ep236 with Paul White (@drpaulwhite), author of Rising Above a Toxic Workplace Click To Tweet The hallmark characteristic of a toxic leader is their narcissism.>> #MQ4B Ep236 with Paul White (@drpaulwhite), author of Rising Above a Toxic Workplace Click To Tweet Indirect communication creates all kinds of secondary problems where you're not talking directly to the person you need to.>> #MQ4B Ep236 with Paul White (@drpaulwhite), author of Rising Above a Toxic Workplace Click To Tweet You always have a choice...you may not like the choice but you don't have to stay in a small-family owned business if that's not your calling.>> #MQ4B Ep236 with Paul White (@drpaulwhite), author of Rising Above a Toxic Workplace Click To Tweet Toxic work environments naturally make people frustrated and angry.>> #MQ4B Ep236 with Paul White (@drpaulwhite), author of Rising Above a Toxic Workplace Click To Tweet We need to find ways to nurture our inner reserves and gain perspective.>> #MQ4B Ep236 with Paul White (@drpaulwhite), author of Rising Above a Toxic Workplace Click To Tweet A toxic leader can occur at a department level or as a front-line supervisor — not necessarily only at the top tier of an organization.>> #MQ4B Ep236 with Paul White (@drpaulwhite), author of Rising Above a Toxic Workplace Click To Tweet When a company’s policies and procedures are not followed, chaos, inconsistency, and poor quality follow.>> #MQ4B Ep236 with Paul White (@drpaulwhite), author of Rising Above a Toxic Workplace Click To Tweet A toxic work environment exudes negative communication across the organization and in multiple forms.>> #MQ4B Ep236 with Paul White (@drpaulwhite), author of Rising Above a Toxic Workplace Click To Tweet

Interview Insights

Read the Show Notes from this Episode

  • ​Paul tells about his target audience and inspiration for his new book, “Rising Above a Toxic Workplace.” [1:38]
  • What’s your observation on how a negative work environment occurs? [2:28]
  • An innocuous way to use indirect communication [04:28]
  • How to ask for feedback effectively [06:42]
  • Paul talks about workplace culture as an internal component in an organization [09:46]
  • Respond consciously rather than just responding emotionally [10:33]
  • Paul advises on how to better handle small-family owned businesses [12:21]
  • Face cynicism in the workplace [16:27]
  • Rules to help establish that level of fundamental trust and respect at work [18:05]
  • Paul shares strategies for more effective and accurate way to provide feedback [19:58]
  • The #1 skill related to “Rising Above a Toxic Workplace,” that listeners ought to invest time in learning [25:05]
  • Paul stresses a key aspect of surviving a toxic workplace [28:20]

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Expert Bio

Dr. Paul White is an author, speaker and psychologist, who helps “make work relationships work.”

He is the coauthor of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman and his book, The Vibrant Workplace, had been released in April 2017.

He created and developed The Motivating By Appreciation InventoryAppreciation at Work Implementation Kit, and The Toxic Workplace Prevention & Repair Kit that helped many workplaces to become an environment full with positivism and grow towards health.

He also co-authored various titles such asRising Above a Toxic Workplace and “Sync or Swim” with Dr. Chapman & Harold Myra.

Dr. White is called upon as an expert resource  by U.S. News & World Report (online), BusinessWeekEntrepreneur.comFastCompanyFortune/CNN.com , FoxBusiness.comHuffington Post LIVEChicago Tribune, and BizJournals.

Contact Info for Paul White

Web address: https://www.appreciationatwork.com/

Travels from: Wichita, KS

Social  Media Links:

​Books Authored by the Guest

Resources Mentioned During the Interview