John Brandt, author of Nincompoopery: Why Your Customers Hate You – and How to Fix It

Authored by John Brandt

He is also CEO and founder of The MPI Group, and has devoted more than two decades to studying leadership in effective, purpose-driven organizations. An expert on how companies can adapt themselves to the realities of new markets, new corporate structures and new customer expectations, Brandt is an accomplished management innovator and an internationally recognized expert on manufacturing, technology and performance measurement.

Before founding MPI in 2003, Brandt followed a unique career path combining two decades of experience in marketing, management and consulting with a passion for journalism that earned him more than twenty awards for reporting, writing, and editing. Formerly publisher and editor-in-chief of IndustryWeek magazine, Brandt also served as president, publisher and editorial director of the Chief Executive Group (publisher of Chief Executive).

John Brandt author of Nincompoopery: Why Your Customers Hate You–and How to Fix It

Contact Info for John Brandt

Web address: https://mpi-group.com/

Travels from: Shaker Heights, OH

Social  Media Links: LinkedIn | Twitter

Resources Mentioned During the Interview

https://mpi-group.com/