217: Cameron Mitchell, author of YES IS THE ANSWER. WHAT IS THE QUESTION • My Quest for the Best

217: Cameron Mitchell, author of YES IS THE ANSWER. WHAT IS THE QUESTION

Cameron Mitchell, author of YES IS THE ANSWER. WHAT IS THE QUESTION

Cameron Mitchell and Bill Ringle discuss YES IS THE ANSWER. WHAT IS THE QUESTION: How Faith In People and a Culture Of Hospitality Built A Modern American Restaurant Company

>>> Visit MyQuestforTheBest.com for complete show notes and more expert advice and inspiring stories to propel your small business growth.

Top 3 Take-Aways from this Interview

  • How a chocolate milkshake is served to each employee at his/her first day and is told the story of how it symbolizes the "yes" attitude of service at the company.  
  • Why our attitude is a crucial aspect of how we approach a business or leadership position... and a  barometer of how we are viewed. 
  • The "Must Have" five pillars of every business describes your vision for your team and your identity to your customers and the outside world. 

Tweet-Ready Insights from this Episode

Always surround yourself with great people.>> #MQ4B Ep217 with Cameron Mitchell (@CMRColumbus), author of YES IS THE ANSWER Click To Tweet Yes requires action, No requires no action.>> #MQ4B Ep217 with Cameron Mitchell (@CMRColumbus), author of YES IS THE ANSWER Click To Tweet Have a mentor with whom you can always learn from and grow professionally.>> #MQ4B Ep217 with Cameron Mitchell (@CMRColumbus), author of YES IS THE ANSWER Click To Tweet You cannot survive in an organization unless you believe in the organization's cultural philosophy. >> #MQ4B Ep217 with Cameron Mitchell (@CMRColumbus), author of YES IS THE ANSWER Click To Tweet Growth of the people is most important, it always translates into the growth of the business.>> #MQ4B Ep217 with Cameron Mitchell (@CMRColumbus), author of YES IS THE ANSWER Click To Tweet If things aren't good outside of work, they can't be good at work.>> #MQ4B Ep217 with Cameron Mitchell (@CMRColumbus), author of YES IS THE ANSWER Click To Tweet We are better today than yesterday, and better tomorrow than we are today.>> #MQ4B Ep217 with Cameron Mitchell (@CMRColumbus), author of YES IS THE ANSWER Click To Tweet Every human organization are not perfect, we make mistakes.>> #MQ4B Ep217 with Cameron Mitchell (@CMRColumbus), author of YES IS THE ANSWER Click To Tweet The three A's that can soothe an angry customer: Acknowledge, Apologize, and Act. >> #MQ4B Ep217 with Cameron Mitchell (@CMRColumbus), author of YES IS THE ANSWER Click To Tweet People are people – we all have the same wants, needs, and basic values. >> #MQ4B Ep217 with Cameron Mitchell (@CMRColumbus), author of YES IS THE ANSWER Click To Tweet

Interview Insights

Read the Show Notes from this Episode

Subscribe to My Quest for the Best on Your Favorite App

Click to listen and subscribe on your favorite place to enjoy podcasts below so you are the first to know when a new episode is released. My Quest for the Best is the podcast where ambitious small business leaders discover strategies and tactics to unlock their growth potential.

Give us a 5-star rating and positive review to make it easier for other small business owners to find and benefit from our work!

Expert Bio 

Cameron Mitchell, a lifelong entrepreneur and accomplished businessman, graduated from the Culinary Institute of America when he was 22 years old and has developed 18 different restaurant concepts, including Mitchell’s Fish Market and Mitchell’s Steakhouse, a total of 22 restaurants, that were sold to Ruth’s Hospitality Group for $92 million in 2008.

To this day, Cameron Mitchell Restaurants remains independent and privately held recognizing over $300 million in combined annual revenue from its food service operations consisting of 60 restaurants, Cameron Mitchell Premier Events, The Budd Dairy Food Hall and its sister company, The Rusty Bucket Restaurant and Tavern.

Mitchell has built CMR around the philosophy, “The answer is yes. What is the question?” and by making a Raving Fan out of every person touched by the business, from associates, to guests to delivery drivers at the back door.

It’s a simple statement that serves as the backbone of how the company identifies itself as “great people delivering genuine hospitality.”

MQ4B-Cameron Mitchell

Contact Info for Cameron Mitchell

Web address: www.cameronmitchell.com

Travels from: Austin, TX

 Social  Media Links:

​Books Authored by the Guest

Resources Mentioned During the Interview